Hello everyone at Denner, I have bought throughout the seasons for years and worn and worn everything, but I’m returning two pink sweaters, one because the shade is very harsh and the second was a p... See more
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Review summary
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Reviews shaping this summary
Just bought the Zara sleeveless top in cherry. Lightweight and comfortable, not quite as soft as last year but still very wearable. Hope it softens after washing. Overal Denner styles have been ver... See more
Company replied
I have most of my wardrobe from Denner as it's the best cashmere I've ever had, and I love the generosity of its sizing as I am of a very advanced age and tall and not skinny and over the many years,... See more
Company replied
Beautiful jumper and just what I have wanted for a few years! I have several cashmere jumpers but this is a really good shape and colour ( alyssum white) It's creamy without being yellowy. Delivery se... See more
Company replied
Company details
Written by the company
Rooted in conscious luxury and slow fashion, we embrace sustainable practices and the timeless beauty of natural fibres. Established in London in 1994, our collections are thoughtfully sourced and crafted in Mongolia, where tradition meets craftsmanship. Available worldwide, we invite you to experience a new standard of elegance, where quality and care are woven into every detail.
Contact info
114 St. John's Hill, SW11 1SJ, London, United Kingdom
- 02079244332
- enquiries@dennercashmere.co.uk
- www.dennercashmere.co.uk
Denner Cashmere
4.7
Excellent
614 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Delayed delivery
I would have given 5 stars but you missed NORTHERN IRELAND off the address, resulting in the parcel having to be redirected from somewhere, delaying delivery.
September 1, 2025
Lovely sweater
The products are always of a high standard and it does not take a long time to arrive
August 28, 2025
Excellent value from Denner as usual!
Very happy with my purchases from Denner Cashmere. Always stylish and appreciated by my grandchildren but of course myself too!
August 26, 2025
I am very happy with my purchase of…
I am very happy with my purchase of cashmere trousers and blanket. Good Quality, soft, warm and medium weight cashmere.
August 22, 2025
Something has changed at Denner ...
The garment was in the sale, but it was not as advertised and no where near as good as my previous purchases from Denner. Quality was not as usual and sizing was WAY out. It had been around a long time and the very dented price label suggested that the price it had been sold at was not actually a sale price. Something has changed at Denner...A firm I could trust and was willing to spend money with is now one I am unlikely to purchase from again...
August 22, 2025
Reply from Denner Cashmere
Thank you for taking the time to share your feedback. We are very sorry to hear that your recent purchase did not meet your expectations.
Just to clarify for you and our customers reading here: all our online prices are always kept fully up to date on our website, and the sale prices shown are genuine reductions from the original retail price. Regarding sizing, as our garments are individually designed, the fit can vary slightly depending on the style – but we always aim to provide accurate product descriptions and measurements to help with selection.
Wonderful customer service and really…
Wonderful customer service and quality cashmere. Thank you.
August 21, 2025
Love the two garments..Perfect.
August 19, 2025
Great service and beautiful products
I bought 2 cardigans online but found them slightly small. I phoned the company and they were willing to reserve two larger cardigans for me until I could return the original ones. I received the replacements within a week. They fit perfectly. The service was swift, friendly and efficient.
August 3, 2025
Item still not delivered
August 14, 2025
Reply from Denner Cashmere
Hello Customer
Thank you for your review. I just wanted to let you know that your order is already on the way. You can track it using the tracking number we sent to your email when the parcel was dispatched.
Please note that once the package has been collected by the courier, delivery times and updates are managed directly by them. While we don’t have control over the courier’s handling, we are always here to support you if you experience any issues or delays.
Thank you again for shopping with us, and we hope you enjoy your order when it arrives!
Best regards,
Very lovely trousers
I am very happy with the product. I hope they wear and wash well. There have been some issues but they have been sorted and so I’ve deleted previous review. There was never a problem with the item’s quality.
August 1, 2025
Reply from Denner Cashmere
Hello Customer
Thank you for your feedback and we’re very sorry to hear about your experience. We completely understand how frustrating this must have been for you.
According to our records, we have not yet received the return for this order. Once the item is received back at our warehouse, we will be able to process the remaining refund for your return shipping cost as promised.
Please rest assured that we take situations like this seriously, and we will resolve this for you as quickly as possible once the return is received. If you have tracking details for the parcel, kindly share them with us so we can look into this right away.
Best regards,
All was perfect including the refund…
All was perfect including the refund which arrived very punctually Thankyou
August 1, 2025
Denner have good quality cashmere
Denner have good quality cashmere, wool and cotton pullovers, cardigans, tops in attractive designs.
August 1, 2025
Easy care
Denner cashmere is not difficult to launder. I use the wool settings on my washing machine using a special wool and silk detergent. Then I use the wool finish setting on my tumble dryer (it takes 6 minutes). I finish by laying the jumper flat overnight on the clothes airer.
August 11, 2025
Always really good experience
Always really good experience. I have been buying Denner cashmere for years for myself and family for presents. I find the 100% cashmere is best. Washes
like a dream and just lasts forever.
August 8, 2025
Beautiful dress, Love it
I recently bought funnel neck dress. The quality is superb and the design is just stunning. My items were delivered on time
August 8, 2025
Unprompted review
Cashmere Cardigan
Easy to use website, everything is presented well. The cardigan/jacket I purchased arrived promptly and was just as described. Added bonus was the fantastic sale price.
August 1, 2025
Happy shopping
I chose the garments I wanted on Sunday.They were delivered by Royal mail on Wednesday.
I tried them on in my own bedroom and was delighted with them
Excellent service and cashmere.
August 4, 2025
A delight
The cashmere blanket will be a delight and soften the impact of colder weather when the summer draws to a close.
August 3, 2025
Always looks the business!
Loved Denner for years, really good quality, washes well keeps its shape, looks and feels great.
August 3, 2025
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