Hello everyone at Denner, I have bought throughout the seasons for years and worn and worn everything, but I’m returning two pink sweaters, one because the shade is very harsh and the second was a p... See more
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Review summary
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Reviews shaping this summary
Just bought the Zara sleeveless top in cherry. Lightweight and comfortable, not quite as soft as last year but still very wearable. Hope it softens after washing. Overal Denner styles have been ver... See more
Company replied
I have most of my wardrobe from Denner as it's the best cashmere I've ever had, and I love the generosity of its sizing as I am of a very advanced age and tall and not skinny and over the many years,... See more
Company replied
Beautiful jumper and just what I have wanted for a few years! I have several cashmere jumpers but this is a really good shape and colour ( alyssum white) It's creamy without being yellowy. Delivery se... See more
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Company details
Written by the company
Rooted in conscious luxury and slow fashion, we embrace sustainable practices and the timeless beauty of natural fibres. Established in London in 1994, our collections are thoughtfully sourced and crafted in Mongolia, where tradition meets craftsmanship. Available worldwide, we invite you to experience a new standard of elegance, where quality and care are woven into every detail.
Contact info
114 St. John's Hill, SW11 1SJ, London, United Kingdom
- 02079244332
- enquiries@dennercashmere.co.uk
- www.dennercashmere.co.uk
Denner Cashmere
4.7
Excellent
614 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Sample gstment arrived safely and I was…
Sample gstment arrived safely and I was pleased with colour and fit - good value.
September 15, 2025
my order has been lost for second time
I am very disappointed with my order experience. I waited more than 10 days, then was told my parcel was lost and I may only get a refund. This is not the first time it has happened, and it is frustrating to wait so long when I need the item. I am not happy with how my orders are being handled.
September 15, 2025
Reply from Denner Cashmere
Dear Customer
We’re very sorry to hear about your experience and that your parcel has been lost again. We completely understand how disappointing this must be.
Once an order is collected from us by the courier, the delivery process is unfortunately out of our direct control. That said, we always do our best to support our customers if issues arise and will ensure you are either refunded or sent a replacement as quickly as possible.
Our sincere apologies again for the inconvenience caused.
Kind regards,
Denner London
Product inadequate & still waiting for…
Product inadequate & still waiting for a returns pick up after 10 days. Denner took no responsibility of the return & said it was Royal Mails fault.
The response is exactly what I expected no apology at all.
September 12, 2025
Unprompted review
Reply from Denner Cashmere
Dear Customer,
We must clarify that your statement is not accurate. Returns collections are handled by Royal Mail, who are our courier provider and not part of our company. If a pickup is booked, it is the customer’s responsibility to ensure that the address and all details are entered correctly.
Denner cannot be held responsible for Royal Mail’s collection service, as this is managed entirely by them.
Just love your Cashmere
Just love your Cashmere, I have one of your Dresses
on today.
September 11, 2025
Great seemless service
Great seemless service.
Great quality products.
Great prices
September 11, 2025
Fast and easy
September 8, 2025
Beautiful cashmere trousers at…
Beautiful cashmere trousers at discounted sale price. Wonderful fabric and quckly delivered
September 11, 2025
Love the fit and quality of the jumper
September 11, 2025
Site easy to negotiate
Site easy to negotiate and order was completed with little fuss. Item arrived very soon after purchase following good communication . Happy to continue to use Denner as first choice for cashmere products.
September 9, 2025
Good quality and fair sale prices.
September 8, 2025
Soft and luxurious
The jumpers are so soft and luxurious. Comfortable and subtle colours.
September 8, 2025
Ordered two dresses
Ordered two dresses, great quality and shipped quickly. I found Denner on a fluke and will be ordering more them in the future.
September 5, 2025
Cashmere good but gift wrap…disappointing
Cashmere good but gift wrap disappointing as arrived in white box with black ribbon and not as shown with silver box and silver ribbon
August 21, 2025
Really lovely quality poncho and a very…
Really lovely quality poncho and a very speedy delivery.
August 20, 2025
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