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Denner Cashmere Reviews 

614
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 247 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of products, especially the cashmere, often described as soft, luxurious, and durable. Many highlight the excellent service, noting efficient communication and ease of their purchasing experience. Reviewers commend the speedy, reliable delivery with prompt arrivals and careful packaging, alongside competitive pricing and good value, particularly during sales. However, some customers noted occasional product consistency issues, such as peculiar shapes, unexpected quality, or defects like holes. Sizing was sometimes reported as significantly off, and a few experienced delivery problems, including delays, incorrect items, or non-arrivals.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as beautiful, soft, and... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the beautiful, soft, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Price

People report positive experiences with price, often highlighting good reductions and competitive pricing,... See more

Service

Reviewers consistently express satisfaction with the service provided, often highlighting it as excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hello everyone at Denner, I have bought throughout the seasons for years and worn and worn everything, but I’m returning two pink sweaters, one because the shade is very harsh and the second was a p... See more

Rated 5 out of 5 stars

Just bought the Zara sleeveless top in cherry. Lightweight and comfortable, not quite as soft as last year but still very wearable. Hope it softens after washing. Overal Denner styles have been ver... See more

Company replied

Rated 5 out of 5 stars

I have most of my wardrobe from Denner as it's the best cashmere I've ever had, and I love the generosity of its sizing as I am of a very advanced age and tall and not skinny and over the many years,... See more

Company replied

Rated 5 out of 5 stars

Beautiful jumper and just what I have wanted for a few years! I have several cashmere jumpers but this is a really good shape and colour ( alyssum white) It's creamy without being yellowy. Delivery se... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Knitwear Manufacturer
  3. Men's Clothing Store

Written by the company

Rooted in conscious luxury and slow fashion, we embrace sustainable practices and the timeless beauty of natural fibres. Established in London in 1994, our collections are thoughtfully sourced and crafted in Mongolia, where tradition meets craftsmanship. Available worldwide, we invite you to experience a new standard of elegance, where quality and care are woven into every detail.


Contact info

Promotion box for Denner Cashmere

Denner Cashmere

Crafted conscious luxury cashmere with care in Mongolia since 1994

4.7

Excellent

TrustScore 4.5 out of 5

614 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(614)

219 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was surprised

Was surprised, pleasantly, by how soon after ordering my parcels arrived, all in good condition and exactly what I ordered. thank you. Jackie

September 23, 2025
Rated 5 out of 5 stars

Great Company

This was my second Order - like the first time speedy delivery, wonderful quality, and prices on sale are hard to resist…
Will definitely order again!

September 22, 2025
Rated 5 out of 5 stars

Perfect sweater

Very pleased with my purchase of a beautiful black polo neck tunic cashmere sweater at a very good discounted price.

September 22, 2025
Rated 5 out of 5 stars

Fabulous

Excellent quality, exceptional value for money, very fast shipment. I'm very pleased.

September 22, 2025
Rated 2 out of 5 stars

I needed to return one of my recently…

I needed to return one of my recently purchased Denner items.
I did not have a returns sticky label on my delivery note.
I phoned and spoke to a receptionist who was really helpful.
However she had to involve the returns team who took a long time to phone me back.
Meanwhile I had to drive to the local post office to return the item using my own label.
I did this with a tracker label using my own money.

September 8, 2025
Denner Cashmere logo

Reply from Denner Cashmere

Hi there,

Thank you for your feedback, and sorry for the inconvenience with your return.

returns made much easier. Simply follow the link on our website under the UK Returns section where you can book or print your return label online—quick and easy.

Rated 5 out of 5 stars

Have been buying your gorgeous cashmere…

Have been buying your gorgeous cashmere V necked tunic for years. Love it to bits and wish it came in more colours like burgundy and moss green. Have just bought a second navy one because I love it and wear it so much. I wasn’t at all keen on your summer silk and cashmere range and it clearly didn’t sell well because you are still sending me cut price offers to buy it instead of the new winter range which I would very much like to receive!

September 8, 2025

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