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Denner Cashmere Reviews 

612
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 254 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the cashmere products, describing them as soft, luxurious, and long-lasting. Many appreciate the excellent service, including prompt and often free delivery, along with clear communication. People also find the pricing to be very reasonable, especially during sales, offering great value for high-quality items. However, some people mentioned occasional dissatisfaction with certain product designs or seasonal collections, finding them not always to their taste. A few customers also reported receiving items with minor defects or issues with the finish. Additionally, there were instances of delivery delays, incorrect items being sent, or concerns regarding international shipping costs.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the beautiful quality, softness, and... See more

Quality

Clients share positive opinions on quality, consistently praising the beautiful, soft, and excellent quality... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the speedy and... See more

Price

Reviewers highlight positive aspects of price, consistently finding good products at good prices, especially... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hello everyone at Denner, I have bought throughout the seasons for years and worn and worn everything, but I’m returning two pink sweaters, one because the shade is very harsh and the second was a p... See more

Rated 5 out of 5 stars

Just bought the Zara sleeveless top in cherry. Lightweight and comfortable, not quite as soft as last year but still very wearable. Hope it softens after washing. Overal Denner styles have been ver... See more

Company replied

Rated 5 out of 5 stars

I have most of my wardrobe from Denner as it's the best cashmere I've ever had, and I love the generosity of its sizing as I am of a very advanced age and tall and not skinny and over the many years,... See more

Company replied

Rated 5 out of 5 stars

Beautiful jumper and just what I have wanted for a few years! I have several cashmere jumpers but this is a really good shape and colour ( alyssum white) It's creamy without being yellowy. Delivery se... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Knitwear Manufacturer
  3. Men's Clothing Store

Written by the company

Rooted in conscious luxury and slow fashion, we embrace sustainable practices and the timeless beauty of natural fibres. Established in London in 1994, our collections are thoughtfully sourced and crafted in Mongolia, where tradition meets craftsmanship. Available worldwide, we invite you to experience a new standard of elegance, where quality and care are woven into every detail.


Contact info

Promotion box for Denner Cashmere

Denner Cashmere

Crafted conscious luxury cashmere with care in Mongolia since 1994

4.7

Excellent

TrustScore 4.5 out of 5

612 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(612)

253 reviews in the last 12 months

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Rated 2 out of 5 stars

Nothing went wrong it just isn’t…

Nothing went wrong it just isn’t finished off very well

March 11, 2026
Denner Cashmere logo

Reply from Denner Cashmere

Thank you for your feedback. I’m sorry to hear the item wasn’t finished to the standard you expected.

We take comments like this seriously and will pass your feedback on to our team for review. We always aim to provide the best possible quality and appreciate you bringing this to our attention.

Rated 1 out of 5 stars

NEVER RECEIVED ITEM

NEVER RECEIVED ITEM, NO RESPONSE FROM CUSTOMER SERVICE

February 24, 2026
Denner Cashmere logo

Reply from Denner Cashmere

Your order is on the way and has already arrived in the USA.

The tracking information was sent to the email address attached to your order. Please check your inbox for the tracking details to follow the delivery status.

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