Denny's Reviews 1,228

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the friendly and attentive staff, with many highlighting exceptional service from individual employees who go above and beyond. Reviewers often mention that the service is prompt, efficient, and makes them feel welcome. The overall dining experience is often described as positive, with many enjoying the food and the clean, welcoming environment. However, some people were dissatisfied with the quality of the food, reporting issues such as cold fries, undercooked items, or poor taste. A few reviewers also mentioned negative interactions with staff, including rudeness or a lack of attentiveness, which significantly impacted their experience.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their attentiveness, kindness, and... See more

Service

Reviewers highlight positive aspects of service, often praising staff for being pleasant, attentive, and... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing satisfaction, noting that food... See more

Location

People report ambiguous experiences with location, with many reviewers specifying the exact addresses or... See more

Product

Consumers find product quality to be ambiguous, with some reviewers praising specific items like nachos,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been going to your Dennys in New Smyrna Beach and have always liked the great service and prices in New Smyrna Beach. For 33 years I have enjoyed the restaurant and the friendly waitstaff. La... See more

Rated 4 out of 5 stars

Our server, Wyatt, at the Moscow, Idaho restaurant, went above and beyond, despite being the only server on duty for most of our time there. He maintained a great attitude and did his best to make su... See more

Rated 4 out of 5 stars

DELIVERY MAN WALKED TO FRONT DOOR OF MY APARTMENT BUILDING WHERE I WAS WAITING!!! RECEIVED CALL FROM DOOR DASH 2:30PM AFTER I HAD FINISHED EATING!!! ***EXCELLENT USE OF GIFT CARD ON ***D... See more

Rated 5 out of 5 stars

They always have amazing customer service making customers comfortable and taken care of immediately. The cooks make the best food never fail it’s always delicious. We come here at least once every on... See more


Company details


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Good Food but freezing cold inside

I have been going to your Dennys in New Smyrna Beach and have always liked the great service and prices in New Smyrna Beach. For 33 years I have enjoyed the restaurant and the friendly waitstaff. Lately though the dining rooms are kept at very cold temperatures. Other diners have complained too. We have witnessed customers turning around and leaving upon finding the cold dining room as well. The A/C is constantly running. Please have them set the thermostat at a comfortable level.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

My server Elaine was so awesome and…

My server Elaine was so awesome and great, that I would go back again and again. She was kind,courteous and fast.

October 19, 2025
Unprompted review
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Reply from Denny's

Hi Brenda, I would love to connect to hear more about your experience! For your time, we would love to gift you a Denny's gift card. Please send me an email at nsidikova@dennys.com

Thank you!

Rated 1 out of 5 stars

Worst experience I have ever had!

This was by far the worst place I have ever worked for. They are a bunch of lazy people that don't do their work and leave it for the people that do their work. I would recommend that nobody have to go through that and not work there. believe me I put up with it for years there, so I diffidently know how it is.

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

My family of four just had dinner at…

My family of four just had dinner at Dennys off of Dear Valley and the I-17. We had a wonderful experience because of Lisa who went above and beyond in every way. What a wonderful person she is!!

October 2, 2025
Unprompted review
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Reply from Denny's

Hi Tara, I would love to connect to hear more about your experience! For your time, we would love to gift you a Denny's gift card. Please send me an email at nsidikova@dennys.com

Thank you!

Rated 5 out of 5 stars

The Service at night by the server…

The Service at night by the server jairo is excellent, always know my needs and is good to have conversations with about recommendations with the food and always is courteous

September 25, 2025
Unprompted review
Denny's logo

Reply from Denny's

Hi George, I would love to connect to hear more about your experience! For your time, we would love to gift you a Denny's gift card. Please send me an email at nsidikova@dennys.com

Thank you!

Rated 5 out of 5 stars

We had an excellent experience

We had an excellent experience, Tina was our waitress and she did an excellent job!! She was very attentive, assisted us with downloading the Denny’s app and getting our free donut holes! Food was great as well! We’ll be back and ask for Tina!!

September 24, 2025
Unprompted review
Denny's logo

Reply from Denny's

Hi Faith, I would love to connect to hear more about your experience! For your time, we would love to gift you a Denny's gift card. Please send me an email at nsidikova@dennys.com

Thank you!

Rated 5 out of 5 stars

MRS.JERRICA IS THE BEST HANDS DOWN

My experience is great Denny's family is my family and ii LOVE MISS JERRICA she makes me have a wonderful time my food always hot and my refreshments stayed filled and she kept checking on me she's very polite and patient with everyone.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Denny’s in Dothan Alabama

Was that the Denny’s restaurant this morning having coffee and hotcakes and the service was just amazing and the management all work together as an awesome team I was just totally in awe of the group and how they handled and work together as a team. My name is Catherine Veneziano.

September 20, 2025
Unprompted review
Denny's logo

Reply from Denny's

Hi Catherine, I would love to connect to hear more about your experience! For your time, we would love to gift you a Denny's gift card. Please send me an email at nsidikova@dennys.com

Thank you!

Rated 5 out of 5 stars

Denny’s restaurant #9517

Denny’s restaurant #9517 at
11915 Eastex freeway
The best place to eat at this Denny’s and thanks to
Celestina vivas
Her attention it’s the best
she always smiles she it’s so nice
Thank you a lot

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

I have had dinner at the restaurant…

I have had dinner at the restaurant tonight and was greeted the moment I walked in the restaurant by the General Manager a Mr.Shafi.This has not happened in any of the places I have been to in over a year and I dine out on a daily basis.The waitress Bela also greeted my the moment I sat down and had my drink on the table within less than 2 minutes .My food was excellent and when my waitress was busy with a large table the other waitress removed my dinner plate and offered me desert which I ordered she even delivered to my table. I have to also give her a 5 star rating her name was Katy. I will be her all week on business and will definitely be dinning at your establishment during the week. Great service Great Staff.

September 16, 2025
Unprompted review
Denny's logo

Reply from Denny's

Hi Arthur, I would love to connect to hear more about your experience! For your time, we would love to gift you a Denny's gift card. Please send me an email at nsidikova@dennys.com

Thank you!

Rated 1 out of 5 stars

I ordered A sirloin Cobb salad and…

I ordered A sirloin Cobb salad and received the Cobb salad with one micro piece of the cut up sirloin!!! When I called the server order and told them they forgot the steak, the server made an effort to make “it right”. Comes back with a saucer bowl of cut up scraps as the steak!!! What a shame, I’d be highly embarrassed to be called Denny’s

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Hello to all !!

Hello to all !!! I wanted to shine light on the 20 & Bonnie View location in Dallas, Tx. The team there truly works as a team. The waiter that serviced me was very attentive and kind. Made sure all my needs for lunch were meet even provided other options that were available. His name was C.J Thanks for the experience.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

I want to give a great big shout out to…

I want to give a great big shout out to my over night server. She was very polite caring kept our drinks refilled she was very busy doing carryout order never once did she complain even when her customers were giving her a hard time she never gave up she kept on smiling and laughing never once did she get frustrated with my children who had 100 questions she kept them occupied and she kept everything in building so peaceful. And the food was on time still hot the cook was even doing a great job. Thanks neicy even though I know you explained your real name being hard but I remember kenisha!! Thanks

June 19, 2025
Unprompted review
Denny's logo

Reply from Denny's

Hi Terrell, I would love to connect to hear more about your experience! For your time, we would love to gift you a Denny's gift card. Please send me an email at nsidikova@dennys.com

Thank you!

Rated 5 out of 5 stars

Carrie our server - great visit

I visited Denny’s on the 27 pilot truck stop in Haines City, Florida - what a wonderful experience - our server Carrie was very friendly and attentive, pointed out the specials on the menu / the food was served quickly with our drinks topped up without asking / def visit again if Carrie is serving

August 6, 2025
Unprompted review

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