Denny's Reviews 1,228

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the friendly and attentive staff, with many highlighting exceptional service from individual employees who go above and beyond. Reviewers often mention that the service is prompt, efficient, and makes them feel welcome. The overall dining experience is often described as positive, with many enjoying the food and the clean, welcoming environment. However, some people were dissatisfied with the quality of the food, reporting issues such as cold fries, undercooked items, or poor taste. A few reviewers also mentioned negative interactions with staff, including rudeness or a lack of attentiveness, which significantly impacted their experience.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their attentiveness, kindness, and... See more

Service

Reviewers highlight positive aspects of service, often praising staff for being pleasant, attentive, and... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing satisfaction, noting that food... See more

Location

People report ambiguous experiences with location, with many reviewers specifying the exact addresses or... See more

Product

Consumers find product quality to be ambiguous, with some reviewers praising specific items like nachos,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been going to your Dennys in New Smyrna Beach and have always liked the great service and prices in New Smyrna Beach. For 33 years I have enjoyed the restaurant and the friendly waitstaff. La... See more

Rated 4 out of 5 stars

Our server, Wyatt, at the Moscow, Idaho restaurant, went above and beyond, despite being the only server on duty for most of our time there. He maintained a great attitude and did his best to make su... See more

Rated 4 out of 5 stars

DELIVERY MAN WALKED TO FRONT DOOR OF MY APARTMENT BUILDING WHERE I WAS WAITING!!! RECEIVED CALL FROM DOOR DASH 2:30PM AFTER I HAD FINISHED EATING!!! ***EXCELLENT USE OF GIFT CARD ON ***D... See more

Rated 5 out of 5 stars

They always have amazing customer service making customers comfortable and taken care of immediately. The cooks make the best food never fail it’s always delicious. We come here at least once every on... See more


Company details


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Did Not Feel Welcome

Went to try Raytown Dennys. Walked in and was not greeted by any of wait staff or hostess. After several minutes of being ignored we left and went someplace else. Won't try it again when we didn't feel that we were welcome!

April 6, 2025
Unprompted review
Rated 4 out of 5 stars

Atmosphere and food great BUT..

Atmosphere and food are great! BUT if you order pick up or delivery I definitely suggest you check your order before you leave! Three times I've had to turn around and go back to the restaurant because something was missing from my order

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

Benigno

Our server, Benign at Gardena, CA 90248, is the best. He always greets us with a smile. Number #1, in my book. Keep it up.

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

Denny's in Dothan

We went to Dennys last night. My brother-in-law got his food a lot earlier than ours. The waitress never came to see how things were, and I had to ask for my refill on the way out as she never came back until then. I even made slurping noises to get her attention; she just walked away. Terrible service. Someone else brought our food to us. Then, she never came back. Other people came in and were waited on promptly and respectfully. I will never go back.

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Be sure to stop by here guys I had a…

Be sure to stop by here guys I had a server named Azalea i thought that was so pretty due to it being like the flower. Her service was GREAT should I say EXCELLENT she made sure I had everything I didn’t have to wait and if I did she made sure to inform me and i understood because it wasn’t her fault . The food could’ve been a bit better almost as if they rushed don’t know what the kitchen doing but Azalea made sure I was okay even though my food wasn’t all great I had a terrific sever keep up the good work ma’am ! Be sure to ask for Azalea

March 30, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered breakfast online

I ordered breakfast online. I order every sunday. Today I did not get my hashbrowns in 1 meal and sausage in another meal. Plus it was too greasy. It looked like food from a greasy spoon at a truck stop. There was no reason for this...I was the only customer. Never going there again.

March 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great dinner tonight

Great dinner tonight. We are from out of town and don't usually dine at Denny's at the home so it had been awhile. The service was exceptional. The manager was super helpful.she made my mother'sspecial requests no problem and even cooked all of it herself.. it was delicious and well cooked and the server was super nice and quick the 2 of them had our family of 4 eating our food in just 15 mins of walking in.. and everything was pretty clean as well even the bathroom looked nice...will defiantly be back next visit we do.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

A Coin Flip

Well, I recently dined at Denny's in Washington, and let me tell you, the Seattle location in Walla Walla felt quite different. Before it became Denny's, it was a Sherry's, where my family and I used to love going for their famous pies. There was a wonderful young woman named Breann Smith who worked there. Every time we visited for pie, she was always so sweet and kind to the kids.

One memorable visit, I left my usual tip, and the next time I came in, she thanked me for "that dime." I was curious, but it turned out she collects coins and has a keen eye for blemishes. That dime was actually worth quite a bit! She offered to give it back, but I told her to keep it. From then on, whenever my family and I went out for pie, we made it a point to bring her some change, which she absolutely loved.

We tried Denny's once or twice, but it wasn't until our third visit that Breann was working again. This time, there were no pies on the menu, but her service was still exceptional. The food was phenomenal, and honestly, I find myself missing Sherry's a lot less than I thought I would. Sure, I still crave pie here and there, but Denny's has really impressed me.

I truly appreciate their attention to customer service, especially Breann Smith's outstanding commitment to her guests. If you ever visit, be sure to say hi to her—she loves collecting coins! Thanks for listening!

February 8, 2025
Unprompted review
Denny's logo

Reply from Denny's

Hi WaynnDikky, I would love to connect to hear more about your experience! For your time, we would love to gift you a Denny's gift card. Please send me an email at nsidikova@dennys.com

Thank you!

Rated 5 out of 5 stars

Denny's Manassas

Denny’s Manassas is far and away our favorite breakfast place in Northern Va. The food is delicious, the staff is friendly, the management is attentive to detail, and the service is punctual. You never have to wait for refills on your endless cup of coffee. My favorite omelet is served with ham, cheese, spinach and absolutely the most delicious, freshly cut pico de gallo. In my book, five stars is justly deserved.

March 10, 2025
Unprompted review
Rated 1 out of 5 stars

Tina at the Carlsbad

Tina at the Carlsbad, NM location has a very poor attitude and a mouth that shouldn't be in a family diner like Denny's. The Diner had many costumers, and she was exploding on some of the other employees using bad language so very one in the diner could hear needless to say there were also kids there. My family and I go there often, and we try to make sure she isn't there because we don't want the grandkids hearing all the bad language. If it wasn't for her that day would've been a wonderful, blessed day with the grandkids.

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Service is Everything

We are semi-frequent (every 2-3 months) patrons at the Denny's in Jacksonville NC. We typically go for breakfast. Our experience is always top notch. Our server today was Crystal. She was pleasant, accommodating, and very attentive as always. Our other "regular" server, Dusty, was there today also. She went out of her way to stop by our table and speak and ask how we were doing. The food was excellent, but the service and special attention from the workers far surpassed any gourmet meal we have ever had. Crystal and Dusty are fine representatives for Denny's. Keep up the good work!!!

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

My husband and I went to Denny's in Garner, NC for breakfast. Our server was Desi. What great service we received. She was professional, courteous and very attentive. The food was served hot not warm, which was well appreciated. A great shout to Desi.

February 15, 2025
Unprompted review
Rated 1 out of 5 stars

Hair in food!!

I requested to get cheesy hash browns and I didn't get it then my wife requested that her bacon be extra crispy which it wasn't and I found a hair in my hash browns I wish I would have ate at the store so I could have gotten a refund but I bought a takeout order so definitely not worth it wasted my drive over there as well because the food was that bad

February 15, 2025
Unprompted review
Rated 1 out of 5 stars

I have never in my life been so…

I have never in my life been so disrespected in a restaurant, let alone Denny's! I have a two year old and was just settling in at our table and my two year old was crying while we were getting her into the highchair, a man named "Tom", hoping that's his real name, came up to my daughter and started talking to her. At first I thought he was trying to console her but then he said I'll give you two minutes to stop crying or you're outta here, and he looked at us and said I mean it. I asked are you F-ing serious and he said absolutely your disrupting the customers. They guests were appalled, and we got up and left. My daughter has civil rights in public places and I'm sorry if she had a meltdown when we were settling here down in the chair. This man came up to my child's face, scared her, and told her to stop crying or were
getting kicked out! Wtf is wrong with this person. Every patron in the building couldn't believe what happened. I will never go to Denny's ever again, and I truly enjoyed being a customer of Denny's but not anymore!

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Yana S at Dennys on Auburn Blvd in…

Yana S at Dennys on Auburn Blvd in Sacramento was excellent. My food was not as I ordered so really not happy with the food but Yana was helpful and very nice. The only reason I would come back would because of her. Dennys need to have healthier food on their menu though.

February 11, 2025
Unprompted review

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