Denny Shop UK Reviews 

7,716
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 834 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, highly competitive prices, and exceptionally sturdy items that consistently exceed expectations. Consumers note that the online ordering platform is simple and straightforward to navigate, making the entire shopping process smooth and reliable. However, some reviewers were not happy with delivery problems caused by external couriers leaving parcels unattended, resulting in damaged items. A few other people also felt that certain products were of poor quality or unfortunately became faulty shortly after initial use. Some customers mentioned experiencing difficulties when trying to get responses or resolutions for these defective items.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the great value, excellent... See more

Delivery service

Clients share satisfaction on delivery service, highlighting that packages arrived swiftly, ahead of... See more

Quality

Reviewers highlight positive aspects of quality, noting that the items are sturdy, well-made, and offer great... See more

Price

Consumers find price to be a major satisfaction, noting that products are exceptionally reasonable, highly... See more

Order

People report positive experiences with order, highlighting easy online ordering processes, reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Dennys squirrel proof fat ball feeder for birds is the best one I have ever managed to buy. I need it mainly for sparrows and birds of similar size which enjoy the fat balls, throughout the day.Un... See more

Company replied

Rated 5 out of 5 stars

Package arrived swiftly (no waiting around for days on end like most other companies) and product was easy to install, although the screws supplied were a little short, so I replaced them with longer... See more

Company replied

Rated 5 out of 5 stars

The product was much better quality and better priced than anything similar I could find on Amazon. Delivery was quicker than estimated and contact was maintained throughout. I wouldn’t hesitate to... See more

Company replied

Rated 5 out of 5 stars

The purchase was no issues. Delivery was bad the box was left unattended when I had informed that I wasn't going to be in yesterdayand the driver still left it out. It was damaged there was a big hole... See more


Company details

  1. Home Improvement Store
  2. also in
  3. Garden
  4. Home Goods Store

Written by the company

Welcome to Denny Shop UK, your one-stop destination for quality garden and home products. We offer a wide range of products to cater to your diverse needs, including items for your garden, kitchen, car, leisure activities, and even your furry friends.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(7,716)

801 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Service

First time I have used your company and was very impressed with the quality and value of the item I ordered and such a quick delivery.

September 10, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Customer,

Thank you for your wonderful feedback! We’re delighted to hear that you were impressed with the quality, value, and quick delivery. We truly appreciate your first order with us and hope to serve you again.

Regards,
Denny Shop

Rated 5 out of 5 stars

The shop itself and the enquiry I had…

The shop itself and the enquiry I had was handled very well.

September 14, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Customer,

Thank you for your kind feedback! We’re pleased to hear that your enquiry was handled well and that you were happy with our service. We truly appreciate your support.

Regards,
Denny Shop

Rated 5 out of 5 stars

Weed extractor

Great service, quick delivery and it is probably one of the best tools I've bought. Pulls the dandelions out so quickly complete with roots, even my 6 year old grandauaghter can use it and loves it :)

September 18, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Customer,

Thank you for your wonderful feedback! We’re delighted to hear that you’re pleased with the tool, quick delivery, and service. It’s fantastic to know that it makes removing dandelions so easy and that your granddaughter enjoys using it too!

Regards,
Denny Shop

Rated 1 out of 5 stars

DISREPUTABLE THEY REFUSED REFUND

DISREPUTABLE THEY REFUSED REFUND. SENT ITEMS VIA EVRI LYING ABOUT WEIGHT each item said to weigh 4 kilos On return they said it was 12 kilos. No wonder there was a problem When I made a claim in they told me contact EVRI who said it was lost No wonder. Emailed them. No response. They conveniently forgot! The must have dumped the item - am worried they fly tipped it

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Consistent service

Good quality products, reasonable prices and prompt delivery.

September 18, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Customer,

Thank you for your kind feedback! We’re delighted to hear that you’re happy with the quality of our products, reasonable prices, and prompt delivery.

We truly appreciate your support and look forward to serving you again.

Regards,
Denny Shop

Rated 1 out of 5 stars

No very good at all

No very good at all , electric cool box is absolute rubbish used for one weekend camping it didnt do what it says it should do didnt keep any cool do not buy

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great product!

Great product!
Great value!

September 14, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Customer,

Thank you for your wonderful feedback! We’re delighted to hear you’re happy with the product and found it great value.

Regards,
Denny Shop

Rated 5 out of 5 stars

Good items

Good items, reasonably priced and efficiently delivered.

September 19, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Customer,

Thank you for your kind feedback! We’re pleased to hear you were happy with the product, price, and delivery service.

Regards,
Denny Shop

Rated 5 out of 5 stars

Great product for a great price

The order process was straightforward. Good description of item including dimensions so we could ensure it fitted.
Came quickly. Free shipping. Good quality item.
Pity the silver one out of stock as wanting to buy that too.

September 14, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Customer,

Thank you for your detailed feedback! We’re pleased to hear that you found the ordering process straightforward and the product description and dimensions helpful. It’s also great to know your order arrived quickly and that you’re happy with the quality.

We’re sorry the silver option was out of stock and hope to have more availability soon.

Thank you for choosing Denny Shop.

Regards,
Denny Shop

Rated 5 out of 5 stars

Excellent product quick delivery

September 16, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Customer,

Thank you for your excellent feedback! We’re delighted to hear that you’re happy with the product and quick delivery. We truly appreciate your support.

Regards,
Denny Shop

Rated 5 out of 5 stars

Very good in all respects.

Excellent product at a great price. Good service and prompt delivery.

September 12, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Customer,

Thank you for your wonderful feedback! We’re delighted to hear that you’re happy with the product, price, service, and prompt delivery. We truly appreciate your support.

Regards,
Denny Shop

Rated 5 out of 5 stars

Package arrived swiftly (no waiting…

Package arrived swiftly (no waiting around for days on end like most other companies) and product was easy to install, although the screws supplied were a little short, so I replaced them with longer ones to be on the safe side.
Altogether a top-notch job!

September 15, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Customer,

Thank you for your feedback! We’re pleased to hear that your package arrived quickly and that the product was easy to install. We appreciate your comment regarding the screws supplied and will take your feedback into consideration for future improvements.

Thank you for your support, and we hope to serve you again soon.

Regards,
Denny Shop

Rated 5 out of 5 stars

Product exactly as described and quick…

Product exactly as described and quick delivery and great price

September 15, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Customer,

Thank you for your lovely feedback! We’re delighted to hear that your order arrived exactly as described and that you were happy with the quick delivery and great price.

We appreciate your support and look forward to serving you again.

Regards,
Denny Shop

Rated 5 out of 5 stars

Ordered car mats very good value well…

Ordered car mats very good value well made, deliverd within a couple of days highly recommended

September 14, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Customer,

Thank you for your fantastic feedback! We’re delighted to hear that you’re happy with the car mats, their quality, value, and fast delivery. Your recommendation means a lot to us.

We truly appreciate your support and look forward to serving you again.

Regards,
Denny Shop

Rated 1 out of 5 stars

Beware

Beware
If you buy a product from Denny and it goes wrong, Denny do not comply with the Consumer Act 2015.

This states that within:
🟠0–30 days: You have the right to reject a faulty item and get a full refund.
🟠30 days–6 months: If a fault appears, you must give the retailer one chance to repair or replace the item before you can claim a refund.

However Denny's stance on it is as follows, and I quote:

"Please be advised that any damage or fault must be reported within 90 days of the purchase date. Unfortunately, as this issue was reported after the warranty period had expired, we are unable to take any further action"

This "policy" is against the law. Other reviews on here have also highlighted this.

I emailed Denny on 22/8/26, 1/9/26 and 8/9/26 to try to resolve this and they chose to ignore all three emails.

They also ignored an email from
B&Q marketplace when I asked them to step in.

This brazen flaunting of consumer law is disgraceful. Don't be their next consumer victim.

September 13, 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery, great product

September 11, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Customer,

Thanks for your feedback! We’re delighted to hear that you’re happy with the product and fast delivery.

Best Regards
Denny Shop

Rated 5 out of 5 stars

The service was excellent my order…

The service was excellent my order arrived on time as it said it would good quality for your money.

September 11, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Customer,

Thanks for your feedback! We’re delighted to hear you were happy with our service, on-time delivery and the quality of your order. We really appreciate your support!

Best Regards
Denny Shop

Rated 1 out of 5 stars

Avoid this seller at all costs

Avoid this seller at all costs, fraudulent scammer, description are only made to look good, they are not true, avoid at all costs, you have been warned. One example, blow up bed with pump, you only get the bed and no response from any messages left to them.

September 10, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look