Denny Shop UK Reviews 

7,714
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 834 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, highly competitive prices, and exceptionally sturdy items that consistently exceed expectations. Consumers note that the online ordering platform is simple and straightforward to navigate, making the entire shopping process smooth and reliable. However, some reviewers were not happy with delivery problems caused by external couriers leaving parcels unattended, resulting in damaged items. A few other people also felt that certain products were of poor quality or unfortunately became faulty shortly after initial use. Some customers mentioned experiencing difficulties when trying to get responses or resolutions for these defective items.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the great value, excellent... See more

Delivery service

Clients share satisfaction on delivery service, highlighting that packages arrived swiftly, ahead of... See more

Quality

Reviewers highlight positive aspects of quality, noting that the items are sturdy, well-made, and offer great... See more

Price

Consumers find price to be a major satisfaction, noting that products are exceptionally reasonable, highly... See more

Order

People report positive experiences with order, highlighting easy online ordering processes, reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Dennys squirrel proof fat ball feeder for birds is the best one I have ever managed to buy. I need it mainly for sparrows and birds of similar size which enjoy the fat balls, throughout the day.Un... See more

Company replied

Rated 5 out of 5 stars

Package arrived swiftly (no waiting around for days on end like most other companies) and product was easy to install, although the screws supplied were a little short, so I replaced them with longer... See more

Company replied

Rated 5 out of 5 stars

The product was much better quality and better priced than anything similar I could find on Amazon. Delivery was quicker than estimated and contact was maintained throughout. I wouldn’t hesitate to... See more

Company replied

Rated 5 out of 5 stars

The purchase was no issues. Delivery was bad the box was left unattended when I had informed that I wasn't going to be in yesterdayand the driver still left it out. It was damaged there was a big hole... See more


Company details

  1. Home Improvement Store
  2. also in
  3. Garden
  4. Home Goods Store

Written by the company

Welcome to Denny Shop UK, your one-stop destination for quality garden and home products. We offer a wide range of products to cater to your diverse needs, including items for your garden, kitchen, car, leisure activities, and even your furry friends.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(7,714)

799 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good product and delivered on time…

Very good product and delivered on time cant fault them

June 25, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your wonderful feedback! We're delighted to hear that you are happy with the product and that your order arrived on time. We truly appreciate your kind words and support, and we're pleased to know you had a great experience with us.

Warm regards,
Denny Shop

Rated 5 out of 5 stars

God quality

God quality, reasonably priced items with decent delivery times. Never been disappointed.

June 24, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your wonderful feedback! We're delighted to hear that you are happy with the quality, pricing, and delivery service. It's great to know that you have had consistently positive experiences with us. We truly appreciate your continued support and look forward to serving you again.

Warm regards,
Denny Shop

Rated 5 out of 5 stars

Short wait time from ordering to…

Short wait time from ordering to delivery.

June 26, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your wonderful feedback! We're delighted to hear that your order was delivered quickly and that you were happy with the short wait time from ordering to delivery. We truly appreciate your support and hope you enjoy your purchase.

Warm regards,
Denny Shop

Rated 1 out of 5 stars

Warning do not buy this! What a waste of money!

This shelf unit is the worst quality item I've purchased in a very long time. The material is so flimsy it is almost impossible to assemble. The joints are so thin that they bend with no force applied and the item is simply not fit for purpose. A complete waste of money and considerable time trying to work around the poor design.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent shopping experience

Excellent shopping experience
The product i bought great value

June 30, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your wonderful feedback! We're delighted to hear that you had an excellent shopping experience and found your product to be great value. We truly appreciate your support and hope you enjoy your purchase.

Warm regards,
Denny Shop

Rated 5 out of 5 stars

Great product and fast delivery

June 25, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your wonderful feedback! We're delighted to hear that you are happy with the product and our fast delivery service. We truly appreciate your support and hope you enjoy your purchase.

Warm regards,
Denny Shop

Rated 5 out of 5 stars

Low step delivery.

Got my package as advised & quickly.

June 26, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your wonderful feedback! We're delighted to hear that your package arrived quickly and as advised. We truly appreciate your support and are pleased to know you had a positive experience.

Warm regards,
Denny Shop

Rated 5 out of 5 stars

I bought a large clock for the garden…

I bought a large clock for the garden which was a very good price, when it arrived I was very pleasantly surprised. It was very attractive, well made and I was in two minds whether to keep it in my lounge it looked so good.

June 27, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your wonderful feedback! We're delighted to hear that you were pleasantly surprised with the quality, design, and value of your garden clock. It's fantastic to know that you found it attractive and well made, and that it made such a great impression.

We truly appreciate your support and hope you continue to enjoy your purchase.

Warm regards,
Denny Shop

Rated 1 out of 5 stars

You better hope it doesn't break!

I bought a bin for £65.85 in April, this weekend both hinges broke almost simultaneously. I wasn't worried, it's covered for a replacement or refund under the rules of Trading Standards. I emailed to explain and was gobsmacked at the response.

You have received a message from Denny Shop UK regarding order number 1062633208-A
Order status: Received

Item name: 60L Dual Compartment Waste Bin Silver Kitchen Rubbish Waste Separator with Press Top Lid
Item status: New
Item price: £65.85

------
Subject: Return request
Dear Customer:
Thank you for your message. Sorry for that. We are not able to take this matter further because it's the buyer's responsibility to inform us about the damage/fault of the item in 30 days because it has a just 30 days warranty. We request you to please understand our concerns also.

We apologize for any inconvenience caused.
Regards
Rehman
Customer Services

How on earth am I supposed to tell them about a fault before it's occurred?

I used the B&Q marketplace to buy the bin. They're supposed to vet those sellers that use their platform. I have now contacted them hoping to get a resolution as this is an incredibly poor response and goes against consumer protection legislation.

June 28, 2026
Unprompted review
Rated 1 out of 5 stars

Dishonest !

Dishonest !
Very disappointing experience. My orders were accepted over several days, then four days later I was told the items were out of stock and asked to cancel them myself. This was highly misleading, showed poor inventory management, and put my business and reputation at risk. I would not recommend this seller based on my experience.

June 28, 2026
Unprompted review
Rated 5 out of 5 stars

The goods arrived very quickly and were…

The goods arrived very quickly and were exactly as described. Just the job. Great.

June 23, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your wonderful feedback! We're delighted to hear that your order arrived quickly and that the product was exactly as described. It's great to know it was just what you needed. We truly appreciate your support and are grateful for your kind words.

Warm regards,
Denny Shop

Rated 5 out of 5 stars

The Dennys squirrel proof fat ball…

The Dennys squirrel proof fat ball feeder for birds is the best one I have ever managed to buy. I need it mainly for sparrows and birds of similar size which enjoy the fat balls, throughout the day.Unlike the Jackdaws which with a previous design of feeder, devoured them immediately. Even the most enterprising squirrels have failed to dislodge the top. Well done the designer, the dimensions are just right!

June 19, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your wonderful feedback! We're delighted to hear that you are so pleased with the Denny Shop squirrel proof fat ball feeder and that it has worked well for the birds you wanted to attract. It's fantastic to know that the design has helped protect the feeder from larger birds and squirrels while allowing smaller birds to enjoy the fat balls throughout the day.

We truly appreciate your kind words and support, and we’re glad the product has exceeded your expectations.

Warm regards,
Denny Shop

Rated 5 out of 5 stars

Croquet set

We ordered a wooden croquet set but wasn't sure what to expect for the price. Delivery prompt and on time. Product - superb!

June 23, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your wonderful feedback! We're delighted to hear that you were impressed with the quality of your wooden croquet set and that your delivery arrived promptly and on time. We truly appreciate your support and are pleased to know the product exceeded your expectations.

Warm regards,
Denny Shop

Rated 1 out of 5 stars

The Denny Shop!!

I ordered 2 packages one arrived OK the other had several parts missing. After 5 emails the response was still send pics of the item.
I rang the customer care helpline it went to a full voicemail box! I rang sales in an attempt to speak to somebody - it just rang out
This company is a middle man buying and selling others goods. No reputation or attempt at having satisfied customers. The 1 star given is too high a praise but the system won't move on with zero or a minus rating - AVOID!!!

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Good product and excellent delivery

Good product and excellent delivery, what more can be said, well done

June 20, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your wonderful feedback! We're delighted to hear that you are happy with the product and our delivery service. We truly appreciate your kind words and support. Your satisfaction means a lot to us.

Warm regards,
Denny Shop

Rated 5 out of 5 stars

Easy to order

Easy to order. Prompt delivery. Fabulous product. I saw this in action when I had a delivery and asked where he bought it from. Really pleased with it. So easy to use an folds up so easy storage. Would highly recommend you buy one (or maybe two).

June 18, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your wonderful feedback! We're delighted to hear that you found the ordering process easy, delivery prompt, and the product fabulous. It's great to know you are pleased with how easy it is to use and store. We truly appreciate your recommendation and are grateful for your support.

Warm regards,
Denny Shop

Rated 5 out of 5 stars

Fantastic service

Fantastic service, the fitflops are well priced and very comfortable. I would definitely buy from Denny Shop again . Many thanks

June 16, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your wonderful feedback! We're delighted to hear that you are happy with the service and found your fitflops to be well priced and comfortable. We truly appreciate your support and are pleased to know you would shop with Denny Shop again.

Warm regards,
Denny Shop

Rated 5 out of 5 stars

Easy ordering plus competitive prices

Easy ordering plus competitive prices - that’s what drew me to you. A double bonus when the item arrived & was fantastic quality. Will use you again.

June 20, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your wonderful feedback! We're delighted to hear that you found our ordering process easy, our prices competitive, and the quality of your item exceeded your expectations. We truly appreciate your support and are thrilled to know you will use us again.

Warm regards,
Denny Shop

Rated 5 out of 5 stars

Very good price…

The bird feeders were cheaper than anywhere else. Delivery no problems. Would purchase again from them.

June 19, 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your wonderful feedback! We're delighted to hear that you found our bird feeders to be great value and that your delivery arrived without any issues. It's fantastic to know you would purchase from us again. We truly appreciate your support and look forward to serving you in the future.

Warm regards,
Denny Shop

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look