Depotnation Reviews 107

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Ordered some gym shark clothing , they sent wrong items and no reply when I contacted them to return it even exchange . Will defo not be using these again as they have robbed my money basically 😡

Rated 1 out of 5 stars

I bought one of their Pilates exercise bars way back in June 2020 one of the stretch bands broke on the first use used exactly as their diagram showed sent them email they asked for photographic ev... See more

Rated 3 out of 5 stars

Marble run arrived packaged in bubble wrap, no box so unsuitable for Christmas present, disappointed; I’ll have to buy a box to put it in. I don’t think the hollow plastic balls will roll fast enoug... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY , IT NEEDS REPORTING AND THEY MAY HACK INTO YOUR BANK ACCOUNT , WARNING FROM MY BANK Pilates workout stick has arrived but it’s absolutely awful , bands are so long it... See more

Company details

  1. Clothing Store

Information provided by various external sources

Supplying discounted high quality products. Shop our collection of cycling, fishing, pet supplies and fine jewellery. Free shipping, best prices.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

107 reviews

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1-star

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Rated 1 out of 5 stars

Wrist Watch

Bought a Wrist watch with birds and nest with chicks that moved and supposed to have a repeater on as on the sale Video.
Took weeks to arrive and the watch was just cheap and the birds were painted on and not movable and no bird sounds repeater, the only thing that moves are the hour and minute hands.
Emailed them and got a load of Rubbish
Wanted either the correct watch as shown or a refund.
As yet nothing SCAM FIRM DONT BUY ANYTHING FROM THESE CRIMINALS.

May 15, 2020
Unprompted review
Rated 1 out of 5 stars

SCAM SITE

SCAM. Continual emails to say “on way” or “shipped” or “could be at your post office” . Tracking numbers don’t work. Ordered 5 weeks ago. DO NOT PURCHASE FROM THIS SITE. 100% is a scam.

May 12, 2020
Unprompted review
Rated 1 out of 5 stars

AVOID

wouldn't even give the one star if i didn't have to. Absolute shambles. Been lied to given false tracking different tracking number s. Still waiting. Get an occasional
e mail after I have sent several, all generic ones saying it's on it's way. Have requested money back and they ignore that.
Emails contradict themselves saying it's on it's way,, its being shipped, it will be dispatched soon, it's held up because of covid 19.

Please protect your money and avoid this terrible company. All evidence leads to them being a scam

May 8, 2020
Unprompted review
Rated 1 out of 5 stars

I wish I wish

I wish I wish ! I should of checked this first!
DO NOT USE!

Arrived after a month too late, no instructions or returns instructions.

Trying to contact someone for information to return. Total scam bad service.

AVOID

May 6, 2020
Unprompted review
Rated 1 out of 5 stars

Don’t use this company

Don’t use this company. Shocking service, ordered a Pilates ring 5 weeks ago, still to arrive. Someone called Megan occasionally responds to my emails but won’t give me a refund or tell me when the product will arrive. They are scammers.

May 6, 2020
Unprompted review
Rated 1 out of 5 stars

Bought a bracelet from a company /…

Bought a bracelet from this company , when it arrived it was far too big for me and kept on dropping off / more of a mans size .I’ve emailed this company countless times , but never received a reply ! I’ve posted the bracelet back to them today and if I don’t get my money back I will be taking further action 😡 never deal with this company , scammers ! !

May 5, 2020
Unprompted review
Rated 1 out of 5 stars

Shocking

Shocking! Nothing but a con. I accidentally ordered 2 items instead of one, contacted them immediately, but they said too late item has already shipped and to wait arrival. Arrival took 4wks and not they are only offering 30% refund. I will refer to trading standards as this is a scam!

May 4, 2020
Unprompted review
Rated 1 out of 5 stars

Worse than awful

Worse than awful! Im going to complain to Facebook for running their ads. I
Ordered a Pilates bar and they said they are in UK. As soon as I paid a big notice popped up Saying delivery’s is up to 4 weeks! I asked to cancel immediately. After days they said they couldn’t as the order was on its way. of course that was a lie too as More days later they then said my order had been shipped from CHINA! I would never have ordered anything from China in present circumstances. I could have got
It cheaper and quicker from UK on Ebay.
Nothing but
Lies and obfuscation. Don’t use these lying people. Needless to say after 3 weeks no sign of my package and the tracking number doesn’t work. Shame on them and shame on Facebook for posting their misleading and dishonest ads.

April 16, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered a gift for my granddaughter…

I ordered a gift for my granddaughter for Xmas from this company, but it did not arrive. I sent many emails but they just replied with be patient it's on its way. After 6 weeks I got in touch with my credit card provider for a refund Even now they still keep sending emails saying its been delivered when it hasn't. I have told them I've canceled the order now, so don't know why they still keep up the pretence that it's on its way.

February 16, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!

01.02.2020 - Had to press 1 star to review, but this company does not even deserve that! Definitely a minus zero star rating!!

Received goods, were unfit for purpose, eventually made contact and told to send back for full refund. Sent back by recorded delivery, goods were received back and a refund promised. That was over 2 months ago! 50+ emails, backwards and forwards, excuse after excuse, lie after lie. All by incompetent people who don't read the previous emails and start the same conversation over and over again! Oh, and all go under the name of Megan Jenkins?! Seriously not good enough!!
FAKE FAKE FAKE FAKE FAKE
I am now starting legal proceedings as this is an unacceptable way to trade and is also disgusting customer service. Have also contacted Trading Standards and have contacted Facebook to stop their advertisements on social media.
Unfortunately for them I do have time to do this and will not let it drop.
I want my refund and Depot Nation need shutting down!! So angry 😡

February 1, 2020
Unprompted review
Rated 1 out of 5 stars

Sorry as some reviewer said if there…

Sorry as some reviewer said if there were 0 zero stars this would be also my choice.
I've ordered 2 items of a toy. both arrived after some weeks.
both were in see-through plastic bags,NO proper boxing, NO presentation , items of very poor size and quality. The price for what they are is extortionate.
I'm very disappointed . I AM having such difficulty in making contact with their customers service
My order is un-0pened , unused and I AM REQUESTING MY REFUND IN FULL...not fit for purpose.
C.C.

January 31, 2020
Unprompted review
Rated 1 out of 5 stars

0 stars if I could!!!!

0 stars if I could!!!!! Has anyone ever received a refund from this company? My story is like everyone else’s on here, took my money and no product arrived, promised a refund still waiting!!!!

January 20, 2020
Unprompted review
Rated 1 out of 5 stars

Total fraud,be aware not to use the services,they’ll scam you

If possible,I would give even less than the minimum 1 star and will report the company for fraud.I asked for refund for missing goods and they responded they had send a replacement.No show,so reclaimed to get the refund with no response.Hopefully the credit card company can support in this case.

January 17, 2020
Unprompted review
Rated 1 out of 5 stars

Scam Artist and Thiefs

I hope people see this before you purchase anything from these people. DO NOT THEY TOOK MY MONEY THEY ARE A SCAM. There IS NO PHONE # OR ADDRESS. I just keep getting Emails back after I keep Emailing them to just get my money back. A girl Megan Jenkins head of costumer service, she keeps telling me to look up my tracking number and it can't find anything. Than they told me my package was lost, than they said it was on the way. It's all a scam. I found them on Instagram I reported them to the Federal Trade Commission. I encourage other's to do the same. Please spread the word.

January 9, 2020
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs I would give 0 stars…

Avoid at all costs I would give 0 stars if I could , they take your money Send rubbish goods out Then when you return they don't refund you Worst company in the whole world they need to be shut down and Facebook should stop them advertising on their site they still owe me my postage after months and have hundreds of bad reviews

January 4, 2020
Unprompted review
Rated 1 out of 5 stars

Fake fake fake this company is fake…

Fake fake fake this company is fake PLEASE DO NOT PURCHASE FROM THEM! they have been advertising on Facebook and other companies but do not send you the product or even give you the correct tracking number please do not order I want my money back!!!!!

January 4, 2020
Unprompted review

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