Derwent Generic Silver 12 Tin

Derwent Generic Silver 12 Tin Reviews

A product’s star rating is calculated as the average of all its reviews.


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Sold by Derwent Pencils

www.derwentart.com/en-gb

4.9K Reviews

4.9

The information on this page is based solely on product reviews written by customers of Derwent Pencils via Trustpilot.


Product details

Brand: Derwent


All reviews


Rated 5 out of 5 stars

Fantastic idea, exactly what I wanted and cheaper than buying them singularly

Rated 5 out of 5 stars

Brilliant quality, prompt arrival and I loved all the colours!

Rated 5 out of 5 stars

Beautiful pencils. Love using these and it's really great to pick my own range in a secure tin to preserve them.

Rated 5 out of 5 stars

Excellent quality and I love that you can choose the colours/type of pencils you require to fill the tin

Rated 1 out of 5 stars

Disgusted with purchase as the inktense range colours looked nothing like what they are advertising on website when u purchase …I am appalled by this purchase and will never purchase from this range ever again , when I contacted Derwent about the issue their answer was just “ it’s probably because of wax coating on pencil led “ Not good enough as this purchase was bought as a Xmas gift ….very disappointed

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Reply from Derwent Pencils

Dear Lisa,

We are very sorry to hear you were disappointed with your purchase. We know Customer Care have been looking into this for you but if you have any further information, please contact them so they can resolve this for you.

Regards,
Derwent

Rated 5 out of 5 stars

Completely right as a present for my neice, who is a professional artist and finds exactly what is needed in Derwent Charcoal Dark pencils.

Rated 5 out of 5 stars

THis was a topup to a smaller set which I enjoy using very much.

Rated 5 out of 5 stars

Test piece using artists range for the first time (and some drawing range pencils) it went ok! (Coloured a scan for my daughter, who by the way really loves butter cup yellow, it’s her new favourite colour!) I got a mix of pencils across 4 tins. (2 sets of 24) 35 artist 10 drawing 3 graphite The way these are presented is nice. It’s a good solution to getting only the colours you want or think you’ll need. Artist pencils hold up well. (I’m no expert but the point stays pointy for longer) happy. This is a great way to buy pencils.

Rated 5 out of 5 stars

Good size. Does what it says (on the tin)!

Rated 5 out of 5 stars

I think the generic tins are a great idea allowing you to try different pencils available or to complete sets at your own convenience

Rated 5 out of 5 stars

Great idea that you can chose your own pencils from across various Derwent ranges and still get a tin for them. Also a bonus that it works out cheaper than buying the pencils individually. I've bought two lots of 24 pencils they come in tins of twelve. Mostly from the Coloursoft range, but also a dozen pastel pencils to try new techniques. Really pleased with product quality.

Rated 5 out of 5 stars

Beautiful colours of the standard and quality I expect from this brand

Rated 5 out of 5 stars

Its great to be able to create a tin with only the pencils that you need

Rated 5 out of 5 stars

I could choose my own colours which was a great bonus and the pencils are lovely. Vibrant colours, lovely and smooth to use and they blend well with other brands which is helpful. They come in a tin case and delivery was excellent. A bit more expensive than the pencils I have tried before but as I decided to treat myself I thought I would try something more top of the range. I'm definitely not disappointed and will be buying more in the future.

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Reply from Derwent Pencils

Dear Karen

Thank you for your review. We are glad you like your new pencils and we hope you would purchase from us again in the future.

Best,
Derwent

Rated 4 out of 5 stars

I ordered a mix of 24 pastel and Coloursoft pencils, which arrived as ordered. Great products as always. Only slight issue was that the tins were quite dented and lids would not stay on securely. I contacted Derwent and they sent out replacement tins in a few days. Great customer service .....I've ordered another 24 in two tins of 12.

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Reply from Derwent Pencils

Dear Rob

Glad we could sort out the tin issue and we hope you enjoy using your new pencils.

Best,
Derwent

Rated 4 out of 5 stars

I love Derwent products, they are lovely to use and very good quality. That is why I decided to get these customizable pencil tins, as I was wanting to try the coloursoft pencils, and retry the inktense pencils and of course buy some more metallic pencils, because I like them a lot. However, when I selected the 24 tin I was lead to believe that it would come in one tin, but when I checked my invoice it said X2 12 pencil tins. This should be made much clearer on the tin size selection page. And that they would come in plain silver tins with the name Derwent on the front. Also there was a bit of a mess up with communication between Derwent and DPD. Derwent sent me a confirmation email saying that it would arrive on the 23rd October. When I contacted DPD they said that they didn't have it yet. So I had to send an email to Derwent asking, where is my tin as it hadn't arrived on 23rd October, only to be told that there was a delay in getting the product out of their Wearhouse. They did arrive, but later then expected. Will I buy detectly from the Derwent website again, probably not due to the experience I have had with them. That is the reason why I am not rating this 5 stars. I will be buying their products from a different websites next time.

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Reply from Derwent Pencils

Dear Rachel

Thank you for your feedback. We will pass this on to the relevant teams.
We hope you enjoy using your new products.

Best,
Derwent