We placed an order 10 days ago and it was promised to be delivered in 5-9 days. Today 10 days after the order, not even any part of 400 euros order, has been shipped to us. And above that customer ser... See more
Company replied
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See what reviewers are saying
Posters were nice but packaging not very thick and corner was bent on arrival hence all three posters had a crease. After reading my review Desenio contacted me and offered a 30% refund even though f... See more
Company replied
The poster I had ordered unfortunately had colour error. I contacted Desenio and luckily the customer service was great. I got contacted super fast and the product was refunded very fast, easily and w... See more
Company replied
The 50x70 picture had some oil/dirt/ brown patch on it which doesn’t seem like printing issue but bad handling of the printed picture. Update: The Desenio team contacted me and sent a new poster w... See more
Company replied
Company details
Information provided by various external sources
Kun asiakkaamme ovat iloisia ja tyytyväisiä, olemme mekin iloisia ja tyytyväisiä!
Contact info
4.0
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Better than what I expected!!
Better than what I expected!!! The only thing is that you don't send it with glass, but with plastic. But I have to say it's good quality that it makes it seem like glass. I'm very satisfied. :)
March 4, 2018
Unprompted review
So called "art print" is just cheap ink…
So called "art print" is just cheap ink print on cheap ( non photo, non art, just 50 cents "100g" sheet... just bit better than office copy paper ) white piece of paper. Delivered product has nothing to do with art, nor quality. Only plus was good packaging.
Overall total disappointment. Never again. Highly NOT recommended.
March 3, 2018
Unprompted review
Reply from Desenio
Hi Piotr,
Thank you for your review.
We are sorry you feel this way. We do inform of the quality of the paper on our website.
You're very welcome to contact our customer service, and we will of course help :)
Wish you a nice day!
/Desenio
Delivery was smooth and fast
Delivery was smooth and fast. And the products were really good!
December 7, 2017
Unprompted review
Excellent service. Fast delivery.
Recommend it to friends and photographic artists who want a great combination of quality and price for their frames.
November 18, 2017
Unprompted review
Good selection and
Quality is good and delivery was fast. Recommend warmly.
November 13, 2017
Unprompted review
Delivery was prompt.
November 11, 2017
Unprompted review
Excellent customer service
Excellent customer service, packing, posters. I really recommend.
November 2, 2017
Unprompted review
Very good service and quick delivery!
October 31, 2017
Unprompted review
Fast delivery and excellent product ❤ …
Fast delivery and excellent product ❤ -Finland
October 22, 2017
Unprompted review
Very good customer service
October 19, 2017
Unprompted review
The first poster was good
The first poster was good, I would give 5 stars, the second one that I ordered had markings on the clear plastic that would definitely show if I wouldn’t have ordered a white poster. It was missing the second of the safety films so for that, 3 stars.
October 17, 2017
Unprompted review
Bra 👌🏻 The pictures came fast !
October 4, 2017
Unprompted review
delivery on time and good customer …
delivery on time and good customer service
October 1, 2017
Unprompted review
Very satisfied with the new wall art
High quality wall art that was send promptly. I'm very happy with the products and I will order again.
Thank you! :)
September 30, 2017
Unprompted review
Everything was just great!
September 26, 2017
Unprompted review
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