Designer Radiator Showroom Reviews 

37
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Who knew there were so many things to consider when replacing old radiators. Well Fia does – she guided us through the choices, made helpful suggestions and calculated the optimum sizes for each room... See more

Company replied

Rated 5 out of 5 stars

Quick delivery. Packaged well. Can't comment on the equipment as won't be fitting until renovation is completed

Rated 4 out of 5 stars

Would have been 5stars only there was a hiccup with stock levels. However, the customer service is really good. Great communications and regular updates on progress of the order.. actually didn't... See more

Company replied

Rated 5 out of 5 stars

Fia was absolutely fantastic from the moment we stepped into the showroom. She really guided us through our choice of radiators and valves and calculated the sizes we needed based on the room size. S... See more

Company replied

Company details

  1. Home Goods Store

Written by the company

Here at the Designer Radiator Showroom we have all your designer radiator needs in one place – from towel radiators to show stopping designs and everything in between. Designer Radiator Showroom are able to offer high quality designer radiators at the best possible prices with FREE Delivery in the UK. We will not be beaten on price – ask us about our price match policy today. We have a dedicated team ready to help you find the perfect radiator. Contact our friendly office staff in 01257 452 879 or send us an email to sales@designerradiatorshowroom.co.uk All our radiators come with a minimum 5 year guarantee, we are committed to delivering excellent quality products. We offer all the necessary accessories for your designer radiator including valves, sleeving kits and brackets.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

37 reviews

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4.7

All reviews

(37)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and professionally…

Excellent service and professionally efficient. From a single phone call to check stock the item was delivered next day, despite their SLAs stating 1-2 working days.

June 9, 2025
Designer Radiator Showroom logo

Reply from Designer Radiator Showroom

Thank you so much for your wonderful review! We hope you love your new radiator - Designer Radiator Showroom

Rated 5 out of 5 stars

Very satisfied.

Delivery time was very quick. The product was well protected by the packaging and the item is as described on the website. Very satisfied.

June 11, 2025
Designer Radiator Showroom logo

Reply from Designer Radiator Showroom

Thank you for your fantastic review, we hope you love your new radiator! - Designer Radiator Showroom!

Rated 5 out of 5 stars

Great product

Great product, great price and delivered exceptionally on time

June 5, 2025
Designer Radiator Showroom logo

Reply from Designer Radiator Showroom

Thank you for your fantastic review, we hope you love your new radiator! - Designer Radiator Showroom

Rated 5 out of 5 stars

Would use again

Easy to order, very competitive price and very fast delivery.

June 5, 2025
Designer Radiator Showroom logo

Reply from Designer Radiator Showroom

Thank you for your fantastic review, we hope you love your new radiator! - Designer Radiator Showroom

Rated 5 out of 5 stars

DB25

Very prompt delivery and, great quality and look fantastic!

April 29, 2025
Designer Radiator Showroom logo

Reply from Designer Radiator Showroom

Thank you for your fantastic review, we hope you love your new radiators!

Rated 5 out of 5 stars

Fantastic service and a big thank you…

Fantastic service and a big thank you to Fia for all her help and advice. Delivery of radiators was quick and also managed to arrange for one to be swapped for a bigger size. Phone calls and regular status emails made it easy. Highly recommended.

May 1, 2025
Unprompted review
Designer Radiator Showroom logo

Reply from Designer Radiator Showroom

Thank you for your amazing review, Tracy! I hope you love your new radiators - Fia :)

Rated 5 out of 5 stars

Impressed with price & service!

Very pleased with radiator & delivery - ordered and delivered within 48 hours - excellent delivery guys. Best price by quite a bit too & personal emails to keep us updated of order status. Top job guys 👏

February 16, 2025
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Reply from Designer Radiator Showroom

Hi Kate, thank you very much for this excellent review! We hope you love your new radiator and valves! - Fia, Designer Radiator Showroom.

Rated 5 out of 5 stars

Order arrived in good very…

Order arrived very well-wrapped, just two days after it was placed. We bought two Aluminium radiators in the style we wanted, at a similar price to steel radiators that we'd seen elsewhere. Service and radiators really excellent - we're very pleased with our purchase.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Very easy to install

Very easy to install . Connects to WiFi 1st time . Simple to use with timer or just control with your iPhone. 10/10

December 13, 2024
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Reply from Designer Radiator Showroom

Many thanks for your wonderful review, Jim! We hope you love your new radiator!

Rated 5 out of 5 stars

Excellent product

Really friendly team and wonderful product.would definitely recommend.

November 24, 2024
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Reply from Designer Radiator Showroom

Many thanks for your wonderful review, Cheryl! We hope you love your new radiator!

Rated 4 out of 5 stars

The radiator bought had a crack in it

The radiator bought had a crack in it, now having to take it back at my own cost. In light of the full refund given i've uplifted my initial feedback to 4 star

October 19, 2024
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Reply from Designer Radiator Showroom

Thank you for your review Mr Dhillon. As the radiator you purchased was an ex-display item and available for collection only, these radiators are sold as seen and non-refundable, they can only be returned at cost to buyer. When we spoke about the crack in the radiator, you discussed how neither we nor you could have known about the crack until installation due to how small it was. After inspecting the radiator in the showroom when you came to collect it, you were happy to receive the item. It is unfortunate that an unknown crack appeared in the radiator which was not seen when viewing in the showroom, but we did agree to have this radiator returned and provided a full refund, which we typically do not do. with ex-display models. I am sorry you were unable to install the radiator but am pleased we were able to resolve your purchase with a full refund.
- Designer Radiator Showroom.

Rated 5 out of 5 stars

Great customer service

Great customer service. Great choice of top of the range radiators. Bought 2 rad to rails radiators and the team kept in contact with delivery details. Everything has gone very smoothly.

November 10, 2024
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Reply from Designer Radiator Showroom

Hi Mrs Kennedy, thank you so much for this excellent review! Happy new radiators! - DRS Team

Rated 5 out of 5 stars

Excellent experience

I had an excellent experience with this company, despite making a relatively small purchase. Fia was extremely efficient and went out of her way to ensure that I ordered the correct part. It arrived the day after I ordered it. I can strongly recommend.

June 18, 2024
Unprompted review
Designer Radiator Showroom logo

Reply from Designer Radiator Showroom

Hi Peter, thank you so much for this fantastic review! It was a pleasure helping you source the correct item. Thank you - Fia

Rated 5 out of 5 stars

Fantastic company

Fantastic company, Fia is such a star and helped me out of a panic situation, the radiators are very competitively priced and delivery was speedy

June 30, 2023
Unprompted review
Designer Radiator Showroom logo

Reply from Designer Radiator Showroom

Thank you so much for this amazing review, Amanda! - Fia

Rated 5 out of 5 stars

Top marks

Top marks. Superb customer service 👍
From the minute of enquiry to placement of order to delivery, can’t fault them at all. I wanted to collect the radiator on first instance, but the situation changed later and I asked for shipping which day very kindly agreed to. Material arrived swiftly and in good condition.

May 16, 2023
Designer Radiator Showroom logo

Reply from Designer Radiator Showroom

Thank you for this wonderful review! It was a pleasure to help you. We hope you love your new radiator and shop with us again soon - Designer Radiator Showroom

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