DesignMyNight Reviews 9,770

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 2,031 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their effort, intelligence, and accommodating nature, making interactions pleasant. The overall user experience is often described as incredible, well-organized, and full of positive energy, with many people highlighting the ease of booking and the enjoyable atmosphere. However, some people were dissatisfied with certain aspects of the service, noting issues like slow replies or conflicting information. Additionally, some reviewers mentioned that the location could be difficult to find due to poor signage, and the booking process occasionally led to confusion regarding event details or login issues.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers frequently praise the staff for being friendly,... See more

User experience

Users describe positive interactions with the user experience. Many customers found the website easy to... See more

Service

Reviewers highlight ambiguous aspects of service. While some customers praise the superb and 5-star service,... See more

Location

Consumers find location to be ambiguous, with some praising venues as excellent, beautiful, or great for... See more

Booking process

Customers consistently note ambiguous experiences with the booking process. Many reviewers found the process... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The process is painless enough, but my login details failed so I had to do the guest thing. I set up Design my night account stuff last year and it clearly wasn't sticky with your organisation.

Rated 4 out of 5 stars

We all had a super day , but there were some in the party that could not attend at the last minute , so there were extra meals left over , but before we could ask for doggy bags , the food was take... See more

Company replied

Rated 4 out of 5 stars

We didn't really think the organization was great. But you could see how much effort the team put in. The location is simply beautiful for an evening like this. We made the best of it. Thanks anyway f... See more

Company replied


Company details

  1. Media Company
  2. Blogger
  3. News Cooperation

About DesignMyNight

Written by the company

DesignMyNight is the UK's best hospitality discovery website helping millions of people a year find great things to do. Find and book the UK's best bars, restaurants, pubs and experiences in London, Manchester and beyond, from brunches, immersive nights out and bottomless events, to romantic dining, luxury restaurants and quirky cocktail bars.



DesignMyNight is not an event organiser or venue owner, but a marketing tool and software engine for experiences and sites across the UK.

For more help with ticket queries or bookings questions, please email support@designmynight.com VISIT THE SITE

Contact info

4.1

Great

TrustScore 4 out of 5

10K reviews

5-star
4-star
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2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent Rumba

Excellent company.

I enjoyed my Night out at Rumba Night Club on Friday, 6th February, 2026.

February 6, 2026
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Reply from DesignMyNight

Hi there, thank you so much for your great review. We're so happy to hear that you had such a good time and hope you find something incredible on our website again soon.

Rated 3 out of 5 stars

Where's the band?

The evening at Sky Garden was listed as 'music - DJ and live band'. There was only a DJ. Turns out the live bands start in March. That should have been made clear at the time of booking. Very disappointed.

February 4, 2026
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Reply from DesignMyNight

Hi Maria, thank you for your review. We’re so sorry to hear about your experience.

As we hope you know, DesignMyNight is a self-service ticket and booking platform that event organisers and venues use to manage their ticket sales and bookings. We are not involved in the running of events or venues.

Please feel free to send us an email at support@designmynight.com so that we can pass your feedback on to the correct company.

Rated 5 out of 5 stars

Perfect night for New Year's eve

We went to the Tamesis dock for new year's eve in London. What a wonderful experience. The party was perfect, we ate sufficiently, the price were cheap for London at new year's eve, at the view to the firework was great ! Anyway, if i should spend another new year's eve somewhere in London, that would be there for sure !

December 10, 2025
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Reply from DesignMyNight

Hi Laura, this is a fantastic review! We are so happy your event went great. We hope you find something cool to do next on DesignMyNight soon.

Rated 5 out of 5 stars

Mother day tickets

Simple to order and to pay took a few minutes 😀

February 5, 2026
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Reply from DesignMyNight

Hi Joanne, thank you so much for your review. We really appreciate it and love that you enjoy using our website.

Rated 5 out of 5 stars

I wanted to upgrade my event ticket and…

I wanted to upgrade my event ticket and received excellent customer service- totally looking forward to the event! Big shout out to Samantha who has been brilliant!

February 5, 2026
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Reply from DesignMyNight

Hi Leah, thank you for your review! We are super delighted with your great feedback on our site. We will be sure to pass your kind words to our team.

Rated 5 out of 5 stars

Design my night

Easy to order and download tickets

February 5, 2026
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Reply from DesignMyNight

Hi Patricia, thank you for your review! We are super delighted with your great feedback on our site. We will be sure to pass your kind words to our team.

Rated 5 out of 5 stars

Great procedure

February 5, 2026
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Reply from DesignMyNight

Hi Diego, this feedback really means a lot. Our team always strive to provide a great and quick service to our customers. We will be sure to forward this to our team.

Rated 5 out of 5 stars

Quick and simple to use

February 4, 2026
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Reply from DesignMyNight

Hi Karen, this feedback really means a lot. Our team always strive to provide a great and quick service to our customers. We will be sure to forward this to our team.

Rated 5 out of 5 stars

everything

everything

February 4, 2026
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Reply from DesignMyNight

Hi there, we appreciate your review and time you took to share your positive feedback on our site.

Rated 5 out of 5 stars

Purchasing tickets and making bookings…

Purchasing tickets and making bookings using DesignMyNight is super easy and rewarding. Highly recommended!

February 4, 2026
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Reply from DesignMyNight

Hi May, this feedback really means a lot. Our team always strive to provide a great and quick service to our customers. We will be sure to forward this to our team.

Rated 5 out of 5 stars

Extremely easy to book my ticket

Extremely easy to book my ticket. Looking forward to the event I will be attending in May 2026.

February 4, 2026
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Reply from DesignMyNight

Hi Eve, this feedback really means a lot. Our team always strive to provide a great and quick service to our customers. We will be sure to forward this to our team.

Rated 5 out of 5 stars

Website was easy to navigate.

Website was easy to navigate, quick and convenient.

February 3, 2026
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Reply from DesignMyNight

Hi Michelle, thank you for your amazing feedback! We appreciate customers like you who value our site & we hope to see again on the site.

Rated 5 out of 5 stars

Always reliable and efficient service…

Always reliable and efficient service whenever we use your company for events :-)

February 4, 2026
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Reply from DesignMyNight

Hi there, thank you for your amazing feedback! We appreciate customers like you who value our site & we hope to see again on the site.

Rated 4 out of 5 stars

Palace like setting, very suave, great music

I had a grand time the day disco here is the best thing ever - like the service is absolute superbness. I went upstairs to request coffee. the waitress bar staff did not hesitate n with toil n dedication n brought my coffee down to the dance hall as a surprise, goin downstairs holding coffee for me, cos the bar there didn't have coffee. I really appreciated it. Its so comfortable in there. The server waitress even found me at my table. I thought id go back upstairs to collect the coffee but well.. Surpeise. The coffee was served nicely with a biscuit.. N creamer.. It was coffeemate but it was great. Just like when i had a tentative coffee in hilton café once.

The music is great. The DJ is very approachable. 9ne of the waiters he dances with you but doesnt want hiss boss to know. Lmao. Dont worry i won't tell. To dance with single lonely pwople he is doing great service. Coolest place. well i can't afford fancy hotels or high priced restaurants. This place (corinthian) makes you feel you wana live in it, like regal, like all marble inside with spiritual architecture n sculptures, like vintage, a romantic setting with flowers in vases everywhere.

I loved the music n all 90s to modern songs, with abba, auld lang syne, n proclaimers, dua lipa, n all that jazz etc.. Maybe nust the one bolly song one day.. Just one..

January 24, 2026
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Reply from DesignMyNight

Hi Shil, what an incredible review! We are thrilled to hear you enjoyed your event. I hope you find an even better event to do on our site soon.

Rated 5 out of 5 stars

Excellent customer service

I wasn't able to attend my event and asked for my ticket to be moved to another date, which they did with no trouble, especially considering I hadn't given much notice. Greatly appreciated 👏

February 3, 2026
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Reply from DesignMyNight

Hi Toni, thank you for your review! We are super delighted with your great feedback on our site. We will be sure to pass your kind words to our team.

Rated 5 out of 5 stars

Easy and quick process

February 3, 2026
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Reply from DesignMyNight

Hi John, we appreciate your review and time you took to share your positive feedback on our site.

Rated 5 out of 5 stars

Very easy to navigate

Very easy to navigate

February 3, 2026
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Reply from DesignMyNight

Hi Paul, we appreciate your review and time you took to share your positive feedback on our site.

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