We have been using destinology for many years and have never been disappointed. There commitment to customer service is incredible as has been proven once again with my latest booking with Isaac. He... See more
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About Destinology
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An award-winning luxury tour operator, at Destinology we know how important your precious holiday time is and how overwhelming choosing exactly the right place can be. We’ve travelled all over the world and we’re ready to share our advice, personal recommendations and experiences to help create your perfect trip.Contact info
Hall Lane, Lostock, BL6 4BL, Bolton, United Kingdom
- 01204 474402
- helpdesk@destinology.co.uk
- www.destinology.co.uk
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Very poor service during return trip…
Very poor service during return trip via Doha ..flight cancelled by airline over 6 weeks ago and still no refund "allegedly'?

Reply from Destinology
Repeat customer for many years
Have used destinology many times over nearly 20 years. Very friendly, helpful, extremely knowledgeable and obviously very well trained staff. Quick response time. A basic but somewhat complicated brief turned into a very well tailored holiday that ticked all the boxes despite short notice. My only complaint is that they don't accept AMEX (somewhat understandable but still inconvenient).

Reply from Destinology
Brilliant Travel Company
Brilliant customer service with excellent advice. So easy to sort out a holiday that suits your requirements. With a great range of holidays whether a hotel stay or a cruise there is so much choose from .
We would strongly recommend Destinology as a travel company to go to .

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I have found Destinology to be…
I have found Destinology to be efficient and also provide very competitive price.
Will be my first choice in future

Reply from Destinology
Booking process
Through the booking process Georgina has been very professional and helpful, and any confusion has been cleared up in a competent manner.
To date, Destinology have been great.

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Unbelievable service and knowledge!
Unbelievable service and knowledge!! Would use again in a heart beat! Special thanks to Maura and Chris.

Reply from Destinology
Fantastic customer service
Our consultant Jo Robinson has been fantastic. Quickly understood the assignment, very knowledgeable on the best flight times for travelling to the Maldives and secured us a great rate. She keeps you updated and provides sound advice. Great customer service

Reply from Destinology
Great service and excellent customer service
Great service and options provided on multi destination trip. Craig was very responsive and helpful with our request

Reply from Destinology
Pete Wellman at Destinology was amazing and super helpful!
Pete Wellman at Destinology was amazing! This was the second holiday package he’s arranged for us and he really went above and beyond to get us our dream honeymoon! Would highly recommend!

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Excellent experience
Excellent experience. Had been looking for many days for a holiday in the sun with 2 long term lady friends and my husband. (not that friendly) It was taking me ages and I was exhausted and frustrated. Found Destinology by mistake and all was sorted within half an hour. Thank you so much for such quick and efficient service. Barbara (Newmarket)

Reply from Destinology
Very professional company
Polite efficient and cost effective. Have use them on numerous occasions and never disappointed. Highly recommend them.

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Love this company
Love this company. We were stuck in Dubai recently due to the Iran war and Destinology looked after us so well when other companies were abandoning people. I have now booked another holiday and Claire from Destinology was fab taking care of everything . This gives you comfort and confidence that they do what they say and will look after you from the beginning to the end of your trip.
Thank you

Reply from Destinology
Sandy Lane Barbados booking
Excellent service from Maura. Good price and good understanding of our requirements.

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The trip and adventure of a lifetime…
The trip and adventure of a lifetime that we loved.i am registered disabled and needed a wheelchair as the roads and pavements of India would be totally unsuitable for my mobility scooter. I am also 70 years old and my friends thought I was mad. WELL! The people were kindness itself and incredibly helpful. My husband is fit, works out and is used to wheelchairs so no problem there. The help organised by Destinology were incredibly helpful. I had my needs catered for well. This is my third adventure with Destinology and they just get better and better. My ADVICE - don’t be limited by other people if you really want something go for it. The Taj Mahal, the red fort, Delhi, Agra, the safari, the people, our accommodation were amazing. Wow just Wow. I loved it x

Reply from Destinology
Golden Triangle India
My wife and I recently went on holiday to India’s golden triangle. She is disabled and needed to use a wheelchair. We were very worried but all of the reps and our driver were amazing and so helpful. The accommodation was excellent and we had an excellent time.

Reply from Destinology
Perfect holiday in Paradise!
Maura was fantastic with helping us book our holiday to Mauritius, she is so patient and takes the time to make sure everything is right. We were kept up to date with everything we needed to know for the flight and even after the holiday she was really helpful and easy to contact. We had such an amazing holiday, everything went so smoothly and we absolutely loved the resort. I would highly recommend Destinology, we have always had a great experience with them.

Reply from Destinology
Great customer service
Great customer service , listening to me , and getting exactly what I wanted .

Reply from Destinology
Great professionalism …
Leesa got us booked up at very short notice and is always the consummate professional

Reply from Destinology
A fabulous first time experience
This was our first holiday with Destinology and won’t be our last! There were several elements to our trip including a cruise and everything went like clockwork- with special thanks to Caroline Coe who was so helpful and professional. Nothing was too much trouble and it was a pleasure talking to her. Overall a fabulous experience.

Reply from Destinology
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