We have been using destinology for many years and have never been disappointed. There commitment to customer service is incredible as has been proven once again with my latest booking with Isaac. He... See more
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About Destinology
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An award-winning luxury tour operator, at Destinology we know how important your precious holiday time is and how overwhelming choosing exactly the right place can be. We’ve travelled all over the world and we’re ready to share our advice, personal recommendations and experiences to help create your perfect trip.Contact info
Hall Lane, Lostock, BL6 4BL, Bolton, United Kingdom
- 01204 474402
- helpdesk@destinology.co.uk
- www.destinology.co.uk
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A positive Booking Experience
I was given professional, clear communication about the holiday I was enquiring about. Destinology's rep Pete, was extremely friendly gave me all the information I wanted and wasn't at all pushy. I would definitely use them again.

Reply from Destinology
Fantastic service and clarity again…
Fantastic service and clarity again from Pete Wellman

Reply from Destinology
Maura was very helpful
Maura was very helpful, friendly & knowledgeable. Always returned calls on time & followed up to make sure I was happy

Reply from Destinology
Emma O'Reilly was superb at supporting…
Emma O'Reilly was superb at supporting our search for a great new holiday destination. We have been to Greece, Turkey, Mauritius and even Barbados, and this year wanted to go somewhere new again. We settled on Montenegro, and with Emma's help (which included calling up the hotels and asking them about their Live music / beach clubs) have found what we hope will be the perfect combination of rest and action! Thank you Emma.

Reply from Destinology
First booking
Georgina explained the package well gave me a few options as well. I was very happy with my first experience with you.

Reply from Destinology
Ryan is always super helpful
Ryan is always super helpful, he is knowledgeable and if he doesn’t know something for sure he will make every effort to find out .
I always feel he has my back , making sure he gives me the best deal that he can . I have recommended him several times to friends .

Reply from Destinology
Excellent service from Claire
We booked our recent holiday with Destinology, as well as our Honeymoon a few years ago. Both times we were lucky enough to deal with Claire. She has been so helpful both times in making sure we got exactly the trip we wanted. Her advice and knowledge have been so valuable, in particular when recent world events meant our plans had to change at relatively late notice, Claire went out of her way to ensure we still had a fantastic break. We would definitely recommend Destinology and book with them again.

Reply from Destinology
Another holiday booked!
Just booked a fabulous holiday which we are really excited about. Jo was incredibly responsive and I appreciated her knowledge and advice when comparing options.

Reply from Destinology
Cruise
I booked my holiday with Maura who was very friendly and professional. Called back when she said she would.

Reply from Destinology
Craig is consistently prompt in his…
Craig is consistently prompt in his response and delivers what I am asking for (and more besides).

Reply from Destinology
Family trip booked with Emma O’Reillu
We booked our holiday through Emma O’Reilly at Destinology. Our original holiday to Mauritius had to be cancelled due to issues in UAE. When we were ready to rebook Emma was brilliant. I am very picky and have a lot of questions. Nothing was ever too much for Emma. She was patient and gave excellent advice. She’s also great at understanding your needs. We are travelling with 3 kids and her proposals always include consideration of flights times and hotel locations. We have booked all our family holidays with destinology and have no complaints.

Reply from Destinology
Clare helped me a lot in choosing the…
Clare helped me a lot in choosing the right destination and hotel

Reply from Destinology
Fantastic service and follow up support....
I have previously booked a cruise with Destinology and had a great experience through the whole process. I was looking at cruises for July 26 and came across a really good deal on Seven Seas Splendour. I contacted Destinology and spoke to the TA Maura, she was extremely knowledgeable about the product and listened to my requirements. Within a couple of hours we were booked on the cruise with transfers, pre and post cruise hotels and flights arranged. Maura made the booking experience effortless and filled me with the confidence that should I have any further queries she was only a phone call away to support my requirements. 5 star service!!

Reply from Destinology
Great bespoke service all around
We have just returned from our Easter trip to Sri Lanka and the Maldives. Sri Lanka was a new destination for us and Juliet at Destinology couldn't have been more helpful to take her time to explain the various options to us. She made some great suggestions that were tailored to our family that made the whole trip so memorable. The itinerary she composed for us struck the perfect balance in terms of culture, breaks and sporting activities to keep the teenager entertained.
Once on the trip we were incredibly well looked after on the ground throughout the entire journey. An absolutely seamless experience and we will definitely use Destinology again to book our next trip!

Reply from Destinology
Exceptional service
Exceptional service - Jo Robinson was fantastic - she went the extra mile to secure our preferred room type at the hotel, and was so patient when I was deciding between various options. I can't recommend her or Destinology enough!

Reply from Destinology
Excellent service from Caroline at…
Excellent service from Caroline at destinology cruises

Reply from Destinology
Your agent was very helpful and nice to
Your agent was very helpful and nice to deal with

Reply from Destinology
We are returning customers to…
We are returning customers to Destinology We find the service is professional and we appreciate being able to speak to our travel advisor when needed...

Reply from Destinology
Very poor service during return trip…
Very poor service during return trip via Doha ..flight cancelled by airline over 6 weeks ago and still no refund "allegedly'?

Reply from Destinology
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