Destiny Store Reviews 323

TrustScore 1 out of 5

1.1

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, describing them as cheap, poor quality, and not at all like the items advertised. Customers frequently mentioned that the actual products received were made from inferior materials and often differed significantly in appearance and size from what was presented online. Reviewers also expressed strong dissatisfaction with the pricing, feeling that the cost was far too high for the quality of the items delivered. The return policy and refund process were major points of frustration, with many customers finding returns difficult, expensive, and issues with receiving refunds.

What people talk about most

Product

Consumers consistently express strong dissatisfaction with the product quality. Many report that items are... See more

Quality

Customers had negative experiences with quality. Reviewers consistently report that items are of extremely... See more

Price

Users describe negative interactions with price, frequently reporting that items are overpriced and not worth... See more

Return policy

Clients share negative opinions on the return policy, frequently citing difficulties and high costs. Many... See more

Refund

Reviewers express significant dissatisfaction with the refund process. Many customers report not receiving... See more

Based on these reviews

Rated 1 out of 5 stars

AVOID AVOID AVOID AT ALL COST ABSOLUTE RUBBISH Clothing absolutely nothing like the items advertised. Really cheap horrible crap from China. NOT from Sweden as lead to believe in their advert... See more

Rated 1 out of 5 stars

Destiny advertised what looked like a reasonable quality long sleeved polo shirt at a reasonable price of £34.00 - but they sent a fancy dress shirt which would have cost them 34 pence! Absolute total... See more

Rated 1 out of 5 stars

Ordered what looked like a decent hoodie sweatshirt. When it arrived after 2 weeks, it was awful cheap synthetic fabric and not the size advertised. It looked nothing like the picture. Horrible cheap... See more

Rated 1 out of 5 stars

The material was supposedly linen 😂 What appeared was Teflon from China . I cannot find any way of returning the goods or contacting customer service Wish I had checked them Online before the... See more

Rated 1 out of 5 stars

I wouldn’t give this company 1 star. The item received was nothing like the garment advertised and the material was fleece not knitted as shown When I tried to return they kept delaying by offerin... See more

Rated 1 out of 5 stars

Doesn't even deserve one star. Refused to cancel order day after placement, saying it had already been processed when replying days later. Shipping/tracking information was only eventually loaded a fu... See more

Rated 1 out of 5 stars

Do not use! I wish I’d read the reviews before ordering! Like others, I tried to return the two items I’d ordered. (Terrible quality, definitely not what was advertised). I followed all the return... See more

Rated 1 out of 5 stars

Totally misleading product description - linen mix arrives as cheap polymer ( nylon type ) material . Sizes much smaller than labelled . Difficult and expensive returns policy . So it went to dump .... See more

Rated 1 out of 5 stars

Please do not order from this website site! I purchased an Asymetrical Jumper they are using the same advert as Jaki..just Google...the item recieved was squashed in a tiny bag and is made of fleece m... See more

Rated 1 out of 5 stars

Avoid this company! Clothes are very poor counterfeit copies and no refunds are provided. Absolute scam! Ordered a formal jacket in December, a long sleeve t-shirt was sent in January. Returned it im... See more

Rated 1 out of 5 stars

I’d give them zero if possible. Just an update to confirm still no progress. Parcel not at their warehouse. Mae at customer service waiting for them to respond , and unwilling to track the package wi... See more

Rated 1 out of 5 stars

If I could give zero stars for this very poor business I would. DO NOT order anything from this totally rubbish business that is in China NOT Sweden, just fooling us all! I ordered item months ago,... See more

Rated 1 out of 5 stars

Absoloute piece of rubbish. Arrived in a very thin bag, cheap material, cheap tat. Looks nothing like the photo. Claim their manufacturers are in Sweden but actually come from cheap Chinese trash. AVO... See more

Rated 1 out of 5 stars

Now seeing the reviews and agree. Avoid! Cheap material and poor fit.Nothing like the photo. I spent £44 on a dress which arrived in a tiny dirty plastic bag. I spent £17.60 at the post office using... See more

Rated 1 out of 5 stars

Be Warned …I Waited nearly 6 weeks for complete waste of money -I bought two hoodies ( very thin nylon type fabric and a jumper-passable but not like the fluffy version in the picture and I could p... See more

Rated 1 out of 5 stars

Do not buy anything from this online fashion store. They 100% mislead you and miss represent their items. I purchased a sweater for my wife, this was advertised as genuine Icelandic made in Sweden... See more

Rated 1 out of 5 stars

I agree with all the comments mentioned, this company should brought to the notice of the Swedish trading standards. Clearly web site says cotton/linen mix and clearly the item has a label with 100%po... See more

Rated 1 out of 5 stars

Do NOT buy from this company I ordered a jumper nothing like the advertised item cheap very poorly made and the colour different size looked like it was for a child I pay £40.00 for this. I returne... See more

Rated 1 out of 5 stars

Do not buy - This company is awful - I paid for postage (£34) to return goods last November and am still waiting for a refund. I have pretty much given up and vowed never to buy anything on line with... See more

Rated 1 out of 5 stars

Cheap rubbish. I ordered 2 fairisle, classy looking jumpers at a cost of £125.82. on the 16th November and immediately returned them to China at a cost of £20 as they looked so cheap. They were adv... See more

Rated 1 out of 5 stars

Please do not buy from this company. The sizes are falsely advertised and they will not refund you unless you send the garment to China. China has strict advertising laws hence why they sell their s... See more

Rated 1 out of 5 stars

wish i'd read reviews on here before ordering. went for a tank top which they called a waistcoat and it was described as oversized but arrived snug with no details on fibre content. the colours don'... See more

Rated 1 out of 5 stars

I bought a swimsuit from this company, it took weeks to arrive and was absolute garbage - not wearable by any human, cheapest possible material. I looked at returning it and would have had to pay to s... See more

Rated 1 out of 5 stars

Like many other reviews, I wish I would have checked this site first! Firstly, this company is not from Sweden as shown on the website! All returns and I guarantee there will be whatever you buy, must... See more

Rated 1 out of 5 stars

If I could give zero stars I would. The skirt was nothing like it appeared on the website. Dreadful material, horrible colour ... just awful. Cheap and nasty. Do not buy anything from Destiny as you... See more

Rated 1 out of 5 stars

Absolutely shit company to buy from. Pls pls pls do not purchase anything from this company. Everything they advertise is false. Nothing like the pics. Returning items back is even more of a joke. I o... See more

Rated 1 out of 5 stars

I bought a garment in November 2025 and I am still awaiting a refund after numerous emails. The material was inferior. Advertised as 'like Cashmere.' I paid £27.00 for it. I have since seen it a... See more

Rated 1 out of 5 stars

Be warned . This company is in China. If you try to return items to postage is extortionate. To make matters worse my items got sent back as there was a customs charge which I did not know about. So t... See more

Rated 1 out of 5 stars

Wish I could give a minus score. Nothing but a bunch of thieving hoodlums. I ordered a night shirt in January, got in touch February and March to be told its in transit. Still hadn't arrived, got in... See more

Rated 1 out of 5 stars

Placed a large order and unfortunately most of it had to be returned - one item was actually the wrong size. Paid £35 to return to China (I had thought they were based in the UK). After 6 months it ha... See more

Rated 1 out of 5 stars

The clothing is cheap nasty fabric with raw edges. It’s not the luxury sweaters I was expecting (2 for £70). Feels like plastic candy floss, revolting. If only I’d done a little research on here... See more

Rated 1 out of 5 stars

An absolute scam. Cheap Chinese rubbish that looks nothing like the photo or the description. Returns have to go back to China, so basically impossible. Avoid, avoid, avoid!!!

Rated 1 out of 5 stars

DO NOT purchase from this store. They are based in China. The quality is very poor. I returned the item for a refund according to their return policy and they refused to accept it so it was returne... See more

Rated 1 out of 5 stars

Just wanted to post on here for people who have had a similar experience. Do not go down the refund route or accept the 30% off to keep it. Do contact your card issuer and they will advise you what to... See more

Rated 1 out of 5 stars

Dreadful company. Item not as described, took forever to come and I know from other reviews there's no chance of getting a refund. Is there no way they can be prevented from trading?

Rated 1 out of 5 stars

Always read the returns policy. I ordered a dress and thought I was ordering from a Swedish company, which is what you are led to believe. The dress took forever to arrive (from China) it was way to... See more

Rated 1 out of 5 stars

Terrible clothing - non-existant customer service. I too was totally taken in by this. The items received are nothing like the photos. Ultra cheap and nasty.

Rated 1 out of 5 stars

Horrendous service, wrong item despatched. 6 months after them saying they would send the correct item, still nothing. The item they did send was of extremely poor quality. Avoid the bother and don't... See more

Rated 1 out of 5 stars

Don’t use this supplier they’re a rip off merchant. The skirt isn’t worth what was paid. Can’t send it back as the postage astronomical. Bought in good faith but ripped off. If I could give this... See more

Rated 1 out of 5 stars

Shambles what a disgrace wouldn't buy it from a jumble sale ,lesson learnt it's one of these 👎so I'm given one of these 🖕

Rated 1 out of 5 stars

Dreadful dreadful dreadful.. clothes are rubbish and no UK returns.. why didn't I check trust pilot for reviews first!

Rated 1 out of 5 stars

This is a dreadul company. They would have you believe they are Swedish but they are Chinese. The garments look stylish but are poor quality and are very small. I ordered XXL but the garment was not e... See more

Rated 1 out of 5 stars

Cheap , incorrectly sized, much smaller . Can’t get a refund as have to send back to China. Absolute rip off.

Rated 1 out of 5 stars

What a SCAM. How are these people allowed to do this on us???. Returned a dress as it was absolute rubbish and not like the picture. Cost me £12 to return and still NO REFUND. Been waiting for 3 month... See more

Rated 1 out of 5 stars

avoid - wong size, wong pictures, amazingly wong delivery time. oh and they are "made in china" (not sweden as per the website)

Rated 1 out of 5 stars

Dreadful product, wish I had read reviews first. Do not part with a penny you will be robbed. This company should not be in business. Lies and deceit.

Rated 1 out of 5 stars

Difficult to do a return and the cheapest for return was £17.40 which will take 47 days ..I thought I was buying from UK store.. Never ever again

Rated 1 out of 5 stars

No option for 0 stars!!!! Avoid Bought 2 what were thought nice ladies coat, only to find some rags for Wersal Gummidge Avoid Avoid Avoid Don’t get mugged off

Rated 1 out of 5 stars

I made the mistake of not reading the reviews first,after waiting nearly 4 weeks the quality of the sweatshirt I ordered is an absolute joke,it looks like it was made by a small child, nearly £40 out... See more


1.1

Bad

TrustScore 1 out of 5

323 reviews

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Rated 1 out of 5 stars

Be warned

Be warned . This company is in China. If you try to return items to postage is extortionate. To make matters worse my items got sent back as there was a customs charge which I did not know about. So the company refused to refund me- I had proof of postage etc. The company must have known they would not get the package without paying customs price. They gave me no warning and of course refused to refund me. I have lost out big time. I have reported company to the UK International Consumer Centre.

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

Do not use!

Do not use!

I wish I’d read the reviews before ordering! Like others, I tried to return the two items I’d ordered. (Terrible quality, definitely not what was advertised). I followed all the return instructions, including paying for shipping to an address in China. The package was returned back to me after six months and no response to my emails now. £100 out of pocket. An expensive lesson to learn!!

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

Placed a large order and unfortunately most of it had to be returned - one item was actually the wrong size. Paid £35 to return to China (I had thought they were based in the UK). After 6 months it has now been returned to me from customs and surprise surprise my emails have been ignored. I am now over £200 out of pocket.

August 6, 2025
Unprompted review
Rated 1 out of 5 stars

I agree with all the comments…

I agree with all the comments mentioned, this company should brought to the notice of the Swedish trading standards. Clearly web site says cotton/linen mix and clearly the item has a label with 100%polyester. Wish I’d have seen these reviews before I purchased, expensive item I would not be seen out in.

August 4, 2025
Unprompted review
Rated 1 out of 5 stars

Always read the returns policy

Always read the returns policy. I ordered a dress and thought I was ordering from a Swedish company, which is what you are led to believe. The dress took forever to arrive (from China) it was way too short. Returns have to be sent to a Chinese address, track and trace and customs forms are needed.

July 28, 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful product

Dreadful product, wish I had read reviews first. Do not part with a penny you will be robbed. This company should not be in business. Lies and deceit.

July 24, 2025
Unprompted review
Rated 1 out of 5 stars

Doesn't even deserve one star

Doesn't even deserve one star. Refused to cancel order day after placement, saying it had already been processed when replying days later. Shipping/tracking information was only eventually loaded a further 2 days later and actually shipped 11 days after that. Shockingly poor quality items and not as advertised. Return costs client responsibility. Scam, scam, scam

July 23, 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful company

Dreadful company. Item not as described, took forever to come and I know from other reviews there's no chance of getting a refund. Is there no way they can be prevented from trading?

July 23, 2025
Unprompted review
Rated 1 out of 5 stars

Smash and grab - you can get money back

Just wanted to post on here for people who have had a similar experience. Do not go down the refund route or accept the 30% off to keep it. Do contact your card issuer and they will advise you what to do to get a refund from these “smash and grab” merchants. I did and got my cash back.

December 20, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers abd Robbers.Please do not order from this website…

Please do not order from this website site! I purchased an Asymetrical Jumper they are using the same advert as Jaki..just Google...the item recieved was squashed in a tiny bag and is made of fleece material! cheap and nasty, the website looks very real but I became suspicious after waiting past 10 days. I have requested a return..I will post the outcome big Scam..robbing hard working people.

June 13, 2025
Unprompted review
Rated 1 out of 5 stars

The material was supposedly linen 😂

The material was supposedly linen 😂
What appeared was Teflon from China .
I cannot find any way of returning the goods or contacting customer service
Wish I had checked them
Online before the purchase !
Totally awful goods.
I would advise to stay well away,
Sammy Reading

June 4, 2025
Unprompted review
Rated 1 out of 5 stars

A con of a company!

Absolutely shit company to buy from. Pls pls pls do not purchase anything from this company. Everything they advertise is false. Nothing like the pics. Returning items back is even more of a joke. I ordered a jacket for my husband in oct 24. I returned this back in time in line with returns policy. I was sitting in customs from jan to now june 25. Your item will get returned from custom. You WILL NOT recieve a refund. That shit country has no care about customer service satisfaction as they make enough money from conning people. Id rather order from Shein who know how to look after customers.

June 5, 2025
Unprompted review
Rated 1 out of 5 stars

Horrendous service, poor quality clothes

Horrendous service, wrong item despatched. 6 months after them saying they would send the correct item, still nothing. The item they did send was of extremely poor quality.
Avoid the bother and don't buy!

January 18, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. The skirt was nothing like it appeared on the website. Dreadful material, horrible colour ... just awful. Cheap and nasty. Do not buy anything from Destiny as you are destined to be disappointed.

June 4, 2025
Unprompted review
Rated 1 out of 5 stars

My Wife purchased what she thought was…

My Wife purchased what she thought was a good trouser suit from Destiny, when it came, it WAS marked at her size, but, it wouldn't have fitted our oldest Granddaughter, and so we returned the suit for a refund, guess what, we sent it back the 19th August 2024, and we kept on asking the company, when our refund would be done, we kept getting told, when they receive the suit, and so today, 29th May 2025, the trouser suit was returned to my Wife, the parcel we used, had been opened, the trouser suit placed inside a bubble wrap bag, and the parcel resealed, so the warning is, stay well away, do not buy from this company, they buy junk to con people with, trying to sell the goods as top quality, well they are not, don't buy from Destiny People, you have been warned

August 15, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t use this supplier

Don’t use this supplier they’re a rip off merchant. The skirt isn’t worth what was paid. Can’t send it back as the postage astronomical.

Bought in good faith but ripped off. If I could give this 0.5 star rating I would.

They don’t deserve any business.

May 15, 2025
Unprompted review
Rated 1 out of 5 stars

Complete garbage from China

I bought a swimsuit from this company, it took weeks to arrive and was absolute garbage - not wearable by any human, cheapest possible material. I looked at returning it and would have had to pay to send it back to China. Could only throw it in the bin - will never shop here again.

May 21, 2025
Unprompted review

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