Detectico 

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Rated 5 out of 5 stars

Scammer kept calling about fake tax debt so i got their number and sent them an anonymous voice message back. Told them i reported them to the police. Haven't heard from them since.

Company replied

Rated 1 out of 5 stars

I subscribed for just a trial of Detectico a day ago, i.e., 01 May 2026, for which I was charged USD 0.89. I did not notice through which platform my credit card was debited. Today, to my horror, I re... See more

Company replied

Rated 5 out of 5 stars

Right so the trial is cheap yeah but do pay attention to when it ends cos the full subscription is around £30 a month which adds up quick if youre not using it regular. I only needed it for one thing... See more

Company replied

Rated 1 out of 5 stars

Paid .71p for a 1 day trial at 9.30 pm wed 21st May, Following morning,nothing but more prompts, not happy so junsubscribed @ 7.30 am 22nd May No information ever received Notified by the bank of s... See more

Company replied

Company details

  1. Software Company

Written by the company

Detectico is a phone tracker that locates any phone via number or link—with consent. Also offers reverse lookup, personal info breach detection, all globally supported.


Contact info

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The whole things is a scam if you have…

The whole things is a scam if you have signed up for this the transfer funds out of your card there brainfield.pro will take $70 AUD and if you don't cancel it repeatedly it daily until you pay it never used this website and make sure to 1 star review bomb them so no one uses it and it fails as a company. To cancel login scroll down and cancel subscription after you do it should stop but be sure to report fraud if they charge you as their website forces you to pay extra so it is fraud and there terms and conditions don't cover these scammers! ALSO IMPORTANT IF YOU CAN'T FIND REVIEW ON A WEBSITE CLICK ON THEIT TERMS AND CONDITIONS UPON SIGNING UP AND PASTE IT INTO CHATGPT AND ASK IT TO REVIEW AND POINT OUT HIDDEN INFOMATION

December 2, 2024
Unprompted review
Detectico logo

Reply from Detectico

Dear Will,

We assure you that we are not a scam, and we operate transparently within the terms and conditions clearly outlined on our website. Charges are only made based on the subscription plan chosen during the sign-up process. If you believe you were charged incorrectly or need assistance with cancellation, please contact our support team with the email address associated with your account, and we will gladly help resolve the issue.

We are committed to providing a fair and effective service and addressing any concerns promptly.

Rated 5 out of 5 stars

A Heartfelt Thank You to the Detecticko Team

I am truly grateful to the Detectico team, especially David Nill, not just for listening to my concerns but for genuinely empathizing and providing the best solution!

Wishing this amazing app and the fantastic team behind it all the success ahead!

December 11, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. Thought I was paying 85 cents and had 32 swiss francs deducted from my account.

The app does not work. As said the number I was tracking was in Los Angeles where the person was in Switzerland a couple of hours before.

I unsubscribed immediately and demanded a refund

December 3, 2024
Unprompted review
Detectico logo

Reply from Detectico

Dear Stephen, our Customer Care Manager has already contacted you with a solution to your problem. Please check your email. Thank you for your understanding and cooperation.

Rated 1 out of 5 stars

Absolute disgrace how this company can…

Absolute disgrace how this company can still be operating,I’m still waiting for my refund of $74 that was unauthorised & taken from my account,they will set up pages where you think your paying $1.19 or so only to find out they take $74 without your consent,absolute scam!

November 4, 2024
Unprompted review
Detectico logo

Reply from Detectico

Dear Troy,
We apologize for the inconvenience this has caused you. We understand your concern regarding the unauthorized charge. To assist you further and process your refund, could you please provide the email address associated with your account? This will help us locate your transaction and resolve the issue as quickly as possible. Thank you for your cooperation.

Rated 1 out of 5 stars

Waiting for refund

I lost a phone and accessed Detectico to solve the problem and opted for the 1 day trial, but then some offers appeared on which I pressed continue and unfortunately $17.48 was taken from my account and I am currently waiting for a refund.

November 30, 2024
Unprompted review
Detectico logo

Reply from Detectico

Dear Cristian, our Customer Care Manager has already contacted you with a solution to your problem. Please check your email. Thank you for your understanding and cooperation.

Rated 1 out of 5 stars

A scammy business conduct

I was charged $49.80 when the amount that I confirmed to pay was only $0.79.
My friend lost her phone, so I tried to look for it on this website. Initially, it asked for $0.79 for something that was seemingly a 1-time purchase, so I decided to try it. Then it moved to another screen that showed some add-ons that would cost around $50, so I tried to back out of it that there weren't an option. I ended up not even using any service from it.
Fast forward to some time after the incident, I was charged for $49.8. After some digging I found out that the initial payment was for a 1-day trial, which was not made clear at the time of payment. I contacted the customer support trying to get a refund but was declined and could only either froze the subscription or get 1 more month for free, which is not even what I want.
Recommend anyone reading this to avoid this product at all cost. You can see how bad it is from all the 1 star reviews. Ruined my entire day.

November 14, 2024
Unprompted review
Detectico logo

Reply from Detectico

Dear Customer,
Thank you for sharing your experience. We understand your concerns and regret the confusion caused by the subscription process. After reviewing your case, we can confirm that one of our agents has already processed a full refund to your account.

We aim to be as transparent as possible about our trial and subscription terms, and we sincerely apologize for any inconvenience this situation has caused. If you have any further questions or concerns, please don’t hesitate to contact our support team.

Rated 1 out of 5 stars

This app doesn't not work

This app doesn't not work
Detective ask for your credit card and be careful. Easy way to make money with people desperate to find his phone and given credit card information to them.
Look all the reviews they give then **

September 28, 2024
Unprompted review
Detectico logo

Reply from Detectico

Dear Jean,
Thank you for your review. We’re sorry to hear about your experience. Our service aims to help users with location-related needs, but we understand that it's crucial to feel secure about using it. We’re committed to maintaining transparency about our services and payments, and if you need assistance or have concerns regarding your charges, please contact our support team with the email associated with your account. We’re here to address any issues promptly.

Rated 1 out of 5 stars

I lost my phone accidentally but money by this app

I lost my phone and I search for app, and I found detectico and this app show their charge of 1.19$ and then I pay … In next step this app show 55$to 66$ to find my phone . So that I didn’t pay but this app automatically subscribed me deduct 66.45$ from my account … And there is not refund policy…. So beware of this app.
Don’t give your card details to this application.
I think, this is fraud organisation … who despoils people

November 5, 2024
Unprompted review
Detectico logo

Reply from Detectico

Dear Chirag,
Thank you for reaching out. We understand your concerns and would like to investigate this matter further. Could you please provide us with the email address associated with your account? This will help us locate your account and review the charges accurately. Rest assured, we aim to assist you in resolving this as soon as possible.

Rated 1 out of 5 stars

I wish I would have read the reviews…

I wish I would have read the reviews before jumping into this Detectico thing emotionally - rather than logically. I was sceptical from the start that the App/Program would work. Getting little signs and changes in my partner and wife of 25 yrs and trying to find out - looks like I made the wrong choice, choosing this site.
WHY...? Try and make this short - "Spoke to Dan in there support team. Explain that I couldn't get my partners phone as she left the home. "No worries he says pay more {$395.88..!!!!!! AUD) get this premium crap and it works anywhere in the world without having to get the targets phone - no problem.
Even though I chose the area code for Australia - EVERY search finds people in the USA, and furthermore 90% of their findings say "SORRY SOMETHING WENT WRONG...." or "unavailable).
Basically DON'T EVEN WASTE YOUR MONEY...!!
Some things in life you can't change - people come and people go - yes easier said than done BUT THAT'S THE HARD FACT

Received a response after providing more details to Customer Support.. Basically gave me the run around telling me the product works when it doesn't - NOT the way I was enquiring BEFORE I made the purchase.

Misleading, DO NOT BOTHER WITH THIS COMPANY

November 4, 2024
Unprompted review
Detectico logo

Reply from Detectico

Dear Customer,

Thank you for sharing your experience with us.

We understand how important accuracy and reliability are in such a situation, and we're here to help resolve any issues you encountered. To better assist you, could you please provide us with the email address associated with your account? This will allow us to thoroughly review your case and take appropriate actions to address your concerns.

Thank you for reaching out, and we look forward to resolving this matter for you.

Rated 1 out of 5 stars

Such a scam!

My husband lost his phone and signed up to the service for the free trial - didn't use it as found his phone in the interim. Tried to cancel subscription the same day but the password sent did not work so couldn't log in. When he contacted customer support they just sent in the unsubscribe details BASED ON LOGGING IN! Which he couldn't do in the first place! So frustrating and now the free trial period is over and we have been charged and STILL can't cancel! This is such a scam - not happy.

October 25, 2024
Unprompted review
Detectico logo

Reply from Detectico

Dear Caroline,
Thank you for reaching out. We understand how frustrating it is when login issues prevent timely cancellations. Please provide the email address linked to the account so we can locate it and help resolve this for you. If needed, we can also assist you with cancellation directly from our side to ensure no further charges. We apologize for the inconvenience and are here to support you through this.

Rated 3 out of 5 stars

nothing is bad about it in perticular…

nothing is bad about it in perticular actually it just that when i saw it online i thought it was something they could do without alerting them or anything my girlfriend has been cheating on me for the past few days i wanted to know if it is possible to track people with just the phone number and i searched on google and it popped up along side the eyez or whatever it is reallly called so i paid into that one then it linked me to you for number tracking and stuff and my girlfriend is really smart she knows how to cover her tracks and knows she dont got to click unknown links so i gave up on it because it couldnt do what i wanted and i canceled my subcription so far the site is good but needs alot of upgrade i mean i could do all this myself with just SS7 but that will require me going back to get the tools neccesary for that so it pretty much messed up i had to cancel this subcription and ask for refund same with the ezye site but they havent replied me yet so am kinda pissed off really

October 20, 2024
Unprompted review
Detectico logo

Reply from Detectico

Dear Loki,
Thank you for sharing your experience. We understand that you were looking for a tracking solution, and while our service does require the recipient to click on a link for the location to be revealed, this is for security and privacy reasons. We appreciate your feedback on improvements, as we’re always working to refine our services.

Please reach out with your email so we can confirm your cancellation and check on the refund status to ensure everything is resolved.

Rated 1 out of 5 stars

Not quite a scam but MISLEADING and lots of RED flags!

It's not a scam, exactly, but it is VERY, VERY, MISLEADING and there are lots of RED flags!

In the Terms of Use it says:
“An SMS is then sent to the Recipient… The Recipient is then free to accept or refuse this request..."

In the FAQ it says:
“…person on the receiving end of the text taps the link in your message, it’ll reveal their location…”

So, it will only work if someone has the phone and accepts the request. Hmmm, I can’t see how that works for a lost phone. RED flag 1!

The photo of the mobile phone on the web site clearly shows the SMS message with a request to click a link. Geez, does anyone trust an unsolicited link sent to them in an SMS these days? People will see this as a phishing scam and delete the message. So, it’s a VERY UNRELIABLE and UNSOPHISTICATED method to track a phone. RED flag 2!

I then read the reviews. They fall into two clear ratings: 1 star and 5 stars, with nothing in between. The '5 star' ratings are repetitive and recycle the same, very simple, one liner sentiments. I think in an attempt to offset the huge number of '1 star' reviews. Red FLAG 3!

The reviews of using the service for lost phones are misleading, based on the ToU and FAQs on the vendor site. Red FLAG 4!

The reviews on the vendor web site are all 5 star. This does not reflect the more ‘real world’ reviews on independent sites. RED flag 5!

My advice - Read the FAQs, the Terms of Use and the honest public reviews before making a decision. Too many RED flags for me, I decided to stay clear.

October 16, 2024
Unprompted review
Detectico logo

Reply from Detectico

Dear Jason,

We appreciate the feedback and understand that our service may not be the right fit for every situation.

We hope that clarifying the nature of the service helps provide a better understanding, and we're always here to answer any further questions you may have.

Thanks again for taking the time to share your perspective!

Rated 1 out of 5 stars

Click-bate company

Click-bate company. Reading the 1 star reviews, I had the same issue. Opted for the USD0.89 24 hour trial and was sent to a page to purchase a ScanAssist package for USD17.48. It’s designed that one has to purchase the package. Once I did, I tried the service. Didn’t work. I requested a refund and same story, they only refund 25% of the full amount. This is a scam. I will not be recommending Detectico to anyone. Dishonest company policies.

October 4, 2024
Unprompted review
Detectico logo

Reply from Detectico

Dear Harun, our Customer Care Manager has already contacted you with a solution to your problem. Please check your email. Thank you for your understanding and cooperation.

Rated 1 out of 5 stars

Detectico 1 day trial cancellation issues

I purchased 1 day trial just to realise that this service doesn't work the way I thought it would (sending a text with link to target phone). As a result, I didn't use it and within 2 minutes of purchasing the trial, I wanted to cancel it right away to avoid the subscription being renewed automatically.
I have not been able to enter my account after several attempts despite submitting the password provided by Detectico in an email.
I have emailed their customer support but have yet to hear from them. I am guessing that this will be dragged out so that I will ho past the 1-day deadline for the cancellation of subscription.

In retrospect, do not use this service. It pretends to be straight forward but once you pay, you will discover it is not.

October 4, 2024
Unprompted review
Detectico logo

Reply from Detectico

Dera Katarzyna,
We’re sorry to hear about your experience, and we understand your frustration. It’s disappointing when a service doesn’t meet your expectations, especially in urgent situations.

To help you resolve this issue, could you please provide us with your email address or any details about your account? This will allow us to look into your situation and assist you further with the cancellation and any charges incurred.

Thank you for your patience, and we hope to resolve this matter quickly.

Best regards,

Rated 1 out of 5 stars

Worst website ever they charge and give…

Worst website ever they charge and give you nothing and no refunds it’s a scam and don’t provide any real data, please don’t waste your money will shear screen shoots and everything

October 1, 2024
Unprompted review
Detectico logo

Reply from Detectico

Dear Customer,


We’re sorry to hear about your experience, and we understand your frustration. We take these concerns seriously and would like to investigate this matter further.

If you were charged, please share your email address with us or the details of your account. This will help us locate your information and address your concerns more effectively.

Thank you for your understanding, and we look forward to resolving this issue.

Best regards,

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