Detox Kitchen Reviews 

541
TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

Really good food. I'm disabled and can't cook anymore.Have used them for months. Their Xo salmon and Xo tofu are lovely. The sauces delicious. I know I'm getting some decent nutrition. Delivery is al... See more

Company replied

Rated 2 out of 5 stars

Really disappointed with my experience at Detox Kitchen. The meals were so average—nothing special at all, especially considering the price. £54 for a week of meals that didn’t impress me. To top it o... See more

Company replied

Rated 5 out of 5 stars

I love Detox Kitchen - have done their meal plans quite a few times now and without fail they're fully delicious and filling (I'm an omnivore who loves their vegan plans). Such a treat every morning t... See more

Company replied

Rated 5 out of 5 stars

Enjoying feeling myself again after trying the 3 day reset. It was so convenient and easy whilst being super tasty and clearly made with good quality, fresh ingredients. Definitely worth the money as... See more

Company replied

Company details

  1. Meal Delivery
  2. Fitness and Nutrition Service
  3. Health Food Store

Written by the company

We believe that the food we eat can have a powerful effect on our health. This is why our focus is on creating nutritious, wholesome food using good quality, seasonal ingredients cooked from scratch daily in our kitchen. Simply put, this is food that will make you feel like the best version of yourself. This is food you can trust.


Contact info

4.2

Great

TrustScore 4 out of 5

541 reviews

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4.2

All reviews

(541)

2 reviews in the last 12 months

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Rated 4 out of 5 stars

Efficient service

Efficient service. Great truffles.

January 9, 2025
Unprompted review
Detox Kitchen logo

Reply from Detox Kitchen

Hello,

Thank you for your feedback. We’re delighted to hear you’ve enjoyed our efficient service and truffles! Your support means a lot to us, and we look forward to continuing to provide you with a great experience.

Love, the Detox Kitchen team x

Rated 5 out of 5 stars

Great experience so far

Great experience so far

I was initially hesitant to sign up due to the high cost - but decided in the end because I am really in need of a reset. Everything about my experience has been seamless - from delivery overnight to having all the food I need during the week so I don't have to think about what I'm eating. The customer service team is super responsive (I changed my delivery instructions) and the food itself is great. Has made my life so much easier and healthier - and I don't even feel hungry!

January 9, 2025
Unprompted review
Detox Kitchen logo

Reply from Detox Kitchen

Hello,

Thank you for sharing your experience. We’re so glad you decided to give us a try and that it’s been such a positive change for you. It’s great to hear that the overnight delivery, convenience, and responsive customer service have made your reset seamless. Knowing the food has helped make your life easier and healthier while keeping you satisfied is exactly what we aim for. Thank you for your kind words, and we’re delighted to continue supporting you on your journey.

Love, the Detox Kitchen team x

Rated 1 out of 5 stars

Predatory practices and taking money when cancelled

Cancelled my subscription on 14th November. They make it very hard to cancel, with no option from the website. I had to do it via WhatsApp.

Today, 29th December, they just charged me for a delivery due 2nd January. I’m appalled they have taken money out of my account when they assured me the subscription was cancelled. I’ve sent them proof of the WhatsApp discussion (the only way I could get the subscription cancelled).

They come across as a predatory and unprofessional company and I would strongly recommend you avoid for all of the headaches they bring. There are better options out there.

December 29, 2024
Unprompted review
Detox Kitchen logo

Reply from Detox Kitchen

Hi Sukie,

Thank you for bringing this to our attention, and we are truly sorry for the frustration and inconvenience you’ve experienced. It seems there has been a genuine mistake on our part, and we want to assure you that this is not reflective of the standard we strive to uphold.

Our customer service team will be reaching out to you directly to address the issue and ensure everything is resolved promptly. We deeply regret the oversight and appreciate your patience as we work to make this right.

Feedback like yours is invaluable in helping us improve, and we are reviewing our processes to ensure this doesn’t happen again. Please know that we take your concerns seriously and will do everything we can to restore your trust.

Warm regards,
Mica

Rated 4 out of 5 stars

Really good food

Really good food. I'm disabled and can't cook anymore.Have used them for months. Their Xo salmon and Xo tofu are lovely. The sauces delicious. I know I'm getting some decent nutrition. Delivery is always good. Only thing I find is there's no info on how to cancel a subscription on the website. I had to email them as I had 2 subscriptions running concurrently accidentally. Also, an option to add discount codes on existing subscriptions would be nice.

December 29, 2024
Unprompted review
Detox Kitchen logo

Reply from Detox Kitchen

Hi Kate,

Thank you for your feedback and for being a valued customer. We’re so pleased to hear that you’ve been enjoying our meals, especially the XO salmon and XO tofu—it’s wonderful to know that the flavours and nutrition are making a positive difference for you. It’s also great to hear that the deliveries have been reliable.

We appreciate your constructive feedback regarding the subscription process and discount codes. We understand how important it is to have clear and convenient options, and we’ll pass your suggestions along to our team as we continue to improve our service. Thank you again for sharing your experience—it means a lot to us.

Warmest regards,
Mica

Rated 5 out of 5 stars

Vibrant taste

Delicious food, vibrant tastes and good variety. Great service. I feel so much healthier when I'm on Detox Kitchen meal plans!

December 15, 2024
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Reply from Detox Kitchen

Hi Monica,

Thank you for your lovely feedback. We’re so pleased to hear that you’re enjoying the delicious food, vibrant flavours, and variety we offer. It’s great to know that our service has been meeting your expectations and that you feel healthier while on our meal plans. Your kind words mean a lot to us, and we’re thrilled to support you on your health journey.

Warmest regards,
Mica

Rated 5 out of 5 stars

Delicious healthy food

Food was just perfect! Arrived on time, packaging was environmentally friendly. Thank you Detox Kitchen

October 20, 2024
Detox Kitchen logo

Reply from Detox Kitchen

Hi there,

Thanks for taking the time to leave us such a wonderful review! We're so happy to serve you delicious and nutritious food.

Love, the Detox Kitchen team x

Rated 5 out of 5 stars

Delicious and nutritious food……

Delicious and nutritious food… environmental and sustainable packaging, excellent customer service and fair pricing… thank you

October 19, 2024
Detox Kitchen logo

Reply from Detox Kitchen

Hi there,

Thank you so much for the lovely review! It's great to hear that you are enjoying your meal plan.

Please do keep in touch and let us know if there's anything we can help with going forward.

Love, the Detox Kitchen team x

Rated 5 out of 5 stars

Easy to order

Easy to order. Delicious food very convenient.

October 9, 2024
Detox Kitchen logo

Reply from Detox Kitchen

Hi Natalie,

Thank you so much for your 5 star review! It's so great to hear that you are loving the service.

Please do keep in touch and let us know if there's anything else at all we can do for you!

Love, the Detox Kitchen team x

Rated 3 out of 5 stars

One of the meals didn’t have the sauce…

One of the meals didn’t have the sauce so I’ll contact DK to see if this can be sorted or replacement dish sent.

September 17, 2024
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Reply from Detox Kitchen

Hi Steph,

I'm so sorry to hear that the sauce was missing from one of your dishes. I can see that we have resolved this for you now but please do reach back out if there's anything else at all we can do for you.

Love, the Detox Kitchen team x

Rated 5 out of 5 stars

Happy customer

Great packaging
Tasty food. Healthy and wholesome. Good portion sizes.

September 16, 2024
Detox Kitchen logo

Reply from Detox Kitchen

Hi Susan,

Thank you so much for your 5 star review! It's so great to hear that you loved the dishes!

Love the Detox Kitchen team x

Rated 5 out of 5 stars

Delicious and good for you

Delicious and good for you

September 14, 2024
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Reply from Detox Kitchen

Hi Rebecca,

Thank you so much for your 5 star review! Please do reach out if there's ever anything we can do for you.

Love, the Detox Kitchen team x

Rated 1 out of 5 stars

3 day box had all snacks missing ,I…

3 day box had all snacks missing ,I asked for them to be delivered and they just refunded me £12 .I have given up with the individual days delivered as it was hit and miss with it actually coming and being the right programme . Such a shame the food is fab but logistics too unreliable .

September 3, 2024
Detox Kitchen logo

Reply from Detox Kitchen

Hi Lisa,

Thank you for sharing your feedback. We are so sorry that we let you down here, we understand how frustrating this must have been. This is far below our usual standards!
We will reach out to you again to see if there's anything more we can do for you here.

Love, the Detox Kitchen team x

Rated 2 out of 5 stars

Disappointing

Sadly the standard of Detox kitchen has plummeted. The customer service has been very helpful, but the meals themselves have been very disappointing. Wrong ingredients. Ingredients that weren’t listed. Wrong labels. Poorly made dishes. I would advise DK to review their kitchens and courier service.

August 23, 2024
Detox Kitchen logo

Reply from Detox Kitchen

Hi Maxine,

Thank you for taking the time to write your review.

We are so sorry to hear that you didn't have a positive experience with us. This seems far below our usual standards and we will make sure that this is resolved and doesn't happen again.

Please do let us know if there's anything else at all we can do for you.

Love, the Detox Kitchen team x

Rated 4 out of 5 stars

3 day cleanse

The food and juices are great.
My only complaint is that it’s to expensive

August 15, 2024
Detox Kitchen logo

Reply from Detox Kitchen

Hi Andrea,

Thank you for taking the time to write your review! We are so glad that you loved the reset.

We completely appreciate that our product is at the higher end of of the price point. The reason for this is that we source the best, freshest ingredients around to give the best product possible!

We do also have a returning customer discount code you can use. Just enter DKLOVE10 at check out for 10% off!

Love, the Detox Kitchen team x

Rated 5 out of 5 stars

Delicious meals every time!

I have been a loyal customer of Detox Kitchen since 2018, I absolutey love their food!! I dont think I have received a meal or juice that I haven't liked.

Would highly reccomend them to anyone that hasn't tried. I currently have a Fridge Fills subscription which is so easy to manage and helps keep me on track with my healthy lifestyle.

August 8, 2024
Detox Kitchen logo

Reply from Detox Kitchen

Hi there!

We cannot thank you enough for being such a loyal customer. It's so great to hear that you have been enjoying our meals since 2018!

Please do keep in touch and let us know if there's anything else at all we can help you with.

Love, the Detox Kitchen team x

Rated 3 out of 5 stars

Sadly quality has really declined

I have almost completed two weeks of the protein cleanse.

The pros: delivery is punctual. The juices are nice.

The cons: food is simply not tasty, lacks seasoning and interesting ingredients. Some meals also have more rice than I’d expect for a health brand.

This has been a letdown as I’ve been a consumer of Detox Kitchen since 2014 and what it is today is a shadow of what is once was. Will not be ordering again.

August 1, 2024
Detox Kitchen logo

Reply from Detox Kitchen

Hi there,

Thank you for sharing your experience. We are so sorry to hear that you have been left disappointed. We always try to cater for everyone's taste preferences as much as possible, however, we appreciate that we haven't quite hit the mark here! We have absolutely taken your feedback on board, and hopefully, our next menu change will be more to your liking.

If there is anything else at all we can do for you, please do not hesitate to reach out at contact@detoxkitchen.co.uk.

Love, the Detox Kitchen team x

Rated 5 out of 5 stars

Fresh & Tasty

Fresh, tasty, delivered on time. Means I do t have to think about meal planning for a few days & also I don’t turn to convenience food as there is something delicious in the fridge- generous portions too.

August 2, 2024
Detox Kitchen logo

Reply from Detox Kitchen

Hi Ruth,

It's so great to hear that you loved your dishes and that the service worked for you!

Please do reach out if there is anything else at all we can do for you!

Love, the Detox Kitchen team x

Rated 4 out of 5 stars

Felt great after 3 day reset

Felt great after 3 day reset. Great tasting food too. Will definitely do it again. Only recommendation would be to have flexibility on the snacks as I don’t like eggs. It would’ve been nice to substitute it for another snack,

July 26, 2024
Detox Kitchen logo

Reply from Detox Kitchen

Hi Maddie,

Thank you so much for sharing your experience. We are so glad that the 3-day reset left you feeling great!

Your feedback regarding the snacks is definitely noted. We would love to be able to do this in the future!

Love, the Detox Kitchen team x

Rated 5 out of 5 stars

An easy way to stick to your intention

I have really enjoyed the experience. Most food is very delicious. Portions are small and this has really reset my need for food within 5 days.
I look leaner.
I did this only to maintain weight and health.

July 25, 2024
Detox Kitchen logo

Reply from Detox Kitchen

Hi there,

It's so great to hear that you felt the amazing benefits of our meal plans!

Please do reach out if there's anything we can help you with on your wellness journey!

Love, the Detox Kitchen team x

Rated 5 out of 5 stars

We actually didn’t receive our order as…

We actually didn’t receive our order as DPD failed to deliver it. However I was issued a refund swiftly.

July 26, 2024
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Reply from Detox Kitchen

Hi there,

Thank you for your 5 star review! I'm so sorry that you were let down by our couriers, how frustrating! I'm glad we could compensate you quickly there.

I'm sure next time will be smooth sailing for you!

Love, the Detox Kitchen team x

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