I ordered an extractor grill and Thermo box from these guys three weeks ago and it was supposed to be 2 to 3 day pallet delivery service. It’s been three weeks and I still don’t have it. They are not... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I ordered an extractor grill and Thermo box from these guys three weeks ago and it was supposed to be 2 to 3 day pallet delivery service. It’s been three weeks and I still don’t have it. They are not... See more
Company replied
I bought an Airforce extractor from Devine Distribution in 2021 and it's been working great ever since. The reason I'm writing this review now is because I thought the extractor developed a fault so I... See more
Company replied
we have the biggest Hewlett Packard spare part depot for HP Designjet here in Europe with more than 65.000 spares in stock. Our web is designjet-parts (dot) de. We found HP spare parts from Devine Dis... See more
Ordered new Hoover Tumble Dryer. Didn't work. The retailer Devine Distribution refused to refund. Took 3 weeks to get an engineer who said new circuit board required. Showed me on screen stock availab... See more
Company replied
WE ARE DEVINE Devine Distribution is the sole importer in the UK of the acclaimed, European-standard Airforce range of cooker hoods and induction hobs. Complementing this unique relationship, Devine also has partnerships with a number of major appliance manufacturers. And for those requiring a completely new kitchen, Devine has extensive experience in design and installation, combined with our in-house state of-the art manufacturing facility to produce individual, bespoke cabinetry. Innovative products. Bespoke manufacturing. Quality at our core. The definition of Devine.
23 Aston Road, PO7 7XJ, Waterlooville, United Kingdom
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great price, good communication and quick delivery. Recommend Devine Distribution.
From the moment I looked at Devine Distribution online, I was very impressed at the high quality I noticed, in images and information. It reassured me that this is a modern enterprise of the highest standards. I placed an order for a Smeg fridge Retro, and the member of staff that assisted me (Nathan)
thoroughly informed me of all that could be of help, and he did this spontaneously and with intelligence, even beyond working time.
Trustworthy and honest company. Fantasic comms.
Totally unhappy experience. Product never arrived with Devine Distribution from manufacturer when it should have so subsequently wasn't issued out to myself but DD were not aware of this delay until I called to chase up. Was informed by owner that he would call me back with update, this didn't happen so I had to call again and just went to voicemail, again no-one returned my call. I chased again after the new year break only to be passed to someone else who did at least call me back with an update as he said he would only to be told it would be further 10m days before I would receive my purchase.
Devine Distribution were not very good at tracking products and put no importance on chasing delivery only sent emails which didn't seem to be actioned with any urgency. I have paid £400.00 for a product and will have to wait at least 27 days before I receive it without proper justification. and still not confident it will arrive when they say it will.
BAD experience from start to now, hopefully I will get my product in the end. my wife's Christmas present will now arrive closer to her birthday (which is in February) than it did to Christmas.

Reply from Devine Distribution Ltd
Highly recommended this company. Ben was very helpful throughout the process and kept his word and managed to deliver within a very tight timeline
Great experience, very helpful and good communication.
Excellent, friendly & informative service. Chosen cooker extractor fan obtained from Italy very quickly & delivered on date promised. Very stylish product and exemplary customer service. Would definitely recommend this company to others.
Ben as always Rocks again!
Is there any question? ;)
Buy with confidence and ease of mind,
Benny
PDJP
phoned up got all info over there web all over good company to deal with
looks fantastic cannot wait to fit my new extractor
Lovely item just as described. Excellent service and communication throughout, item arrived on day expected and well packed. Very happy and would certainly buy from again.
Excellent service, would not hesitate to recommend them.
This is a beautiful well built downdraft hob. The extractor works very well and rids the kitchen of cooking smells just as well as the conventional overhead type. Very pleased with my purchase and would encourage anyone to try this fabulous hob. Well done Airforce.
Exemplary performance from Devine Distribution.
I don't have enough words to give a better review but I am absolutely delighted.
Easily one of the best sellers I have ever used, and I hope to keep coming back.
Thank you so much!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.