Phoned a week ago about a property they have up for sale. Promised a call back nothing. Called again today(week later) told they trying to contact tenant to arrange viewing as they have 26 people want... See more
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Awful experience! Requested property details, didn’t get them went into the Longridge branch & was told I’d be sent links for a number of rental properties - that was Friday am it’s now Tuesday evenin... See more
After 3 different valuations I opted for Dewhurst homes, Penwortham. I can assure you, you will not be disappointed. Rita Swarbrick kept me updated with feedback on viewings. My property sold within... See more
When I was looking for a property to rent I wasn't very hopeful ,as I wasn't very lucky with other agents. Ladies at this branch were very helpful and polite , in no time I had viewings on several pr... See more
2.9
Average
27 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Avoid at all costs
Avoid at all costs. Terribly customer service, nobody cares about the rented property falling apart. Their solution resume in cleaning products to fix anything, doesn’t matter if you log a fault, they don’t even bother to investigate, they prefer to assume it’s your fault.
September 5, 2021
Unprompted review
Appaling
Never have I been treated do badly as a paying customer. Avoid avoid avoid
June 17, 2021
Unprompted review
Natalie has been fantastic throughout!
Natalie has been fantastic throughout!
Nothing was ever too much hassle, she would reply to emails extremely quickly. Kept me in the loop at all times with updates on our house purchase. Couldn't recommend higher.
March 26, 2021
Unprompted review
Avoid, Avoid, Avoid!!!!!!
Penwortham Branch. Communication skills are zero! They totally ignore emails and then lie when telephoned! I would run a mile before renting a property where they are agents. Never again!!!!!
October 23, 2020
Unprompted review
Terrible customer service when trying…
Terrible customer service when trying to buy a property, poor knowledge, didn’t like too many questions being asked, rude and no compassion during such a stressful process, gives estate agents a bad name
July 21, 2020
Unprompted review
Terrible branch in Longridge
Terrible branch in Longridge, Lancashire. Staff are unaware of basic property terms, I.e. difference between reinstatement value and market value of properties. Terrible at handling complaints. They make the selling aspect (and buying) very stressful as they get involved in aspects they should not be involved in. Do not use these agents.
November 11, 2017
Unprompted review
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