Ashleigh was a pleasure to deal with. What a nice, friendly lady, she is a people person for sure. She knew exactly what she was talking about with regards to the sofa we bought. She answered any que... See more
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Great customer service, offered refreshments whilst we went through our requirements and order purchase, kids were also offered refreshments . Simple easy no hassle procedure and efficiently helpe... See more
Company replied
Very helpful member of staff who was also friendly and efficient. Purchase of a sofa bed was completed with clear information provided.
Fantasticnl experience in the store. Staff very knowledgeable and gave us space rather than crowd us as shoppers. Would happily recommend this store to anyone.
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Bedford Road, AB24 3LH, Aberdeen, United Kingdom
- 0333 999 9809
4.8
Excellent
5K reviews
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Reply from DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Aberdeen
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very friendly service
Very friendly service and great advice helping us with style and fabric choice. Lovely coffee too!
July 20, 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Aberdeen
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Simona was lovely to deal with
Simona was lovely to deal with, friendly and approachable, which made the whole process easy .
July 18, 2026
Reply from DFS Furniture - Aberdeen
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Friendly staff very helpful
Friendly staff very helpful. Good information. Smooth process.
July 18, 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Aberdeen
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Excellent service from Simon
Excellent service from Simon, knowledgeable and a diamond of a Salesman. He made our visit so easy and at no time felt pressured. He is a credit to DFS and would highly recommend that young man for future purchases.
July 18, 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
I was highly satisfied with the…
I was highly satisfied with the customer service representative. I recommend Ashley; she is capable. Thank you.
July 17, 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Salesperson was brilliant
Salesperson was brilliant, just straight forward and easy to talk to , never got his name but kudos to him
July 16, 2026
Reply from DFS Furniture - Aberdeen
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Salesman polite and didn’t pester us
July 14, 2026
Reply from DFS Furniture - Aberdeen
Hello Lee,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Excellent service & products as always
Experienced great service from advisor Simona at DFS. She had a wealth of knowledge, was super friendly, and ensured all our requirements were met with our purchases. Very happy and excited for the sofa & furniture to arrive!
July 13, 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Sales people far too pushy and sounded…
Sales people far too pushy and sounded like a robot talking to us
July 13, 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you for your feedback, it is disappointing to hear you did not enjoy your experience in-store, we will ensure this is fed back to the relevant management team.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Aberdeen
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
The man we had (can't remember name!)…
The man we had (can't remember name!) was very good and friendly
July 12, 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Ashleigh our sales assistant was…
Ashleigh our sales assistant was friendly, knowledgeable and not pushy. She listened to what we wanted and offered additional advice.
July 12, 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Aberdeen
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Hassle free no airs and graces down to…
Hassle free no airs and graces down to the point, John knows his stuff well presented and knowledgeable happy with purchase.
July 13, 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
My experience with DFS was really good…
My experience with DFS was really good as I had to order a smaller sofa and they still had all my details from the last time so the it didn’t take long at all. The lady I spoke to was really helpful and nice on the phone
July 4, 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
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