DFS Furniture - Barrow-in-Furness Reviews 

2,433
TrustScore 5 out of 5

5.0

Hindpool Road, Hindpool, LA14 2PD Barrow-in-Furness, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We visited twice to make sure we had the right measurements and made the right choice. Both times we were welcomed by Mattew who answered any questions we had and encouraged us to take our time befo... See more

Company replied

Rated 5 out of 5 stars

The staff member gave us the space to look around without being in the way, gave us all the information we wanted when we wanted it, especially as we were looking at a couple of suites so excellent se... See more

Company replied

Rated 5 out of 5 stars

Having established that we were just looking, we faced a fantastic choice of sofas. We soon found one we liked and Ryan came over to tell us about it. He was very helpful, giving us all the details ab... See more

Company replied

Rated 5 out of 5 stars

Friendly , informative staff. Not pushy, give you space and time to decide. Clearly explained everything regarding our purchase. Karen at the Barrow branch was extremely patient. This is our seco... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Hindpool Road, Hindpool, LA14 2PD, Barrow-in-Furness, England, United Kingdom

  • 0333 999 9537

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(2,433)

95,482 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Relaxed atmosphere with knowledgeable…

Relaxed atmosphere with knowledgeable staff

August 1, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Ryan was very helpful and supportive…

Ryan was very helpful and supportive whilst we enquired for a sofa in our new house! Highly recommend DFS and Ryan as a sales associate.

July 31, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Calum was very thorough

Calum was very thorough
Professional and he was very courteous throughout

July 29, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Helpfulless and politeness of the…

Helpfulless and politeness of the staff. Catered to our needs.

July 28, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Helpful staff member karen

Karen was lovely from the off, explained everything in detail and allowed us to have a look around without any hassle . When we asked question she was every knowledge. We decided on a sofa we like so l she gave us the measurements so we could go home and measure the area before we made any decisions. We went back the following day as we asked Karen when she would be next in work as she was so helpful we wanted her to do our purchase. All ordered with no pressures for add on but with the information and explanation we decided to also purchase the cleaning kit and the insurance. Fab service

July 27, 2026
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Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Karen.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, enthusiastic and happy to explain about the products, Ryan was spot on

July 26, 2026
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Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

We had a great experience at DFS thanks…

We had a great experience at DFS thanks to Karen. She was incredibly patient with us while we took our time trying to make up our minds, and she never made us feel rushed or pressured. Her friendly, helpful approach made the whole experience so much easier. We can’t thank you enough for all her help and would highly recommend both her and DFS!

July 26, 2026
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Reply from DFS Furniture - Barrow-in-Furness

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Karen met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Staff were friendly and explained…

Staff were friendly and explained everything in detail.

July 25, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

V helpful

Very helpful staff and not overbearing. Good price on the armchair we bought.

July 25, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Couldn't be happier with the service…

Couldn't be happier with the service that was provide by Matt today. He was very helpful and just talk to us about his own experiences with sofas, and how family's have a way of wearing them down etc. Thanks again Matt

July 25, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Matt.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Made at ease..

Made at ease... good to order .... explained everything

July 20, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very pleased with the service we…

Very pleased with the service we received, acknowledged on arrival by staff, but left to browse without high pressure selling, selected the suite that suited us and then we were served professionally and the staff informed us of everything we need to know, Karen very polite at all times.

July 21, 2026
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Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The staff members I spoke with were…

The staff members I spoke with were very friendly and made me feel very comfortable. There was no pressure or pushiness and all of the different options were explained to me clearly and easily without any bias. Overall a great experience and would recommend to anyone :)

July 21, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Excellent service

Excellent service

July 18, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

First class service from start to…

First class service from start to finish couldn't fault anything

July 18, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

The sales person was very helpfull…

The sales person was very helpfull explaned everthing in detail helping with choosing and matching my piece of furnture to the piece i purchased last year from yourselfs would recomend dfs evertime well made furnture

July 16, 2026
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Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great service

Callum helped us with our order at the barrow store and explained everything in great detail! Would recommend coming

July 15, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Ryan barrow DFS

A huge thank you to Ryan for the fantastic service today. He was friendly, professional, and extremely helpful throughout the whole process. Ryan took the time to answer all of my questions, explained everything clearly, and made buying my new sofa completely stress-free. I never felt under any pressure and really appreciated his patience, honesty, and knowledge. He's a real credit to DFS, and I couldn't be happier with the service I received. I would highly recommend asking for Ryan if you're visiting the store.

July 11, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Hello Mike,

We're really grateful you shared this amazing 5* review. We are glad to hear that Ryan helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The service we received at the barrow…

The service we received at the barrow store from Callum was brilliant. He was very welcoming and informative, making the whole experience stress free.

July 8, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good Morning,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Callum.

Kind Regards,

Jordan
DFS Customer Support

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