DFS Furniture - Barrow-in-Furness Reviews 

2,439
TrustScore 5 out of 5

5.0

Hindpool Road, Hindpool, LA14 2PD Barrow-in-Furness, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We visited twice to make sure we had the right measurements and made the right choice. Both times we were welcomed by Mattew who answered any questions we had and encouraged us to take our time befo... See more

Company replied

Rated 5 out of 5 stars

The staff member gave us the space to look around without being in the way, gave us all the information we wanted when we wanted it, especially as we were looking at a couple of suites so excellent se... See more

Company replied

Rated 5 out of 5 stars

Having established that we were just looking, we faced a fantastic choice of sofas. We soon found one we liked and Ryan came over to tell us about it. He was very helpful, giving us all the details ab... See more

Company replied

Rated 5 out of 5 stars

Matt was fantastic honestly a great guy, he talked us through the bundle we chose and explained everything clearly, gave us breathing room to discuss options with my wife. 5 stars!

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Hindpool Road, Hindpool, LA14 2PD, Barrow-in-Furness, England, United Kingdom

  • 0333 999 9537

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(2,439)

96,377 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Useful advice given by Stuart in the Barrow store.

April 18, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very helpful staff not pushy

Very helpful staff not pushy

April 24, 2026
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Reply from DFS Furniture - Barrow-in-Furness

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Rated 4 out of 5 stars

Good service in the shop with out been…

Good service in the shop with out been pestered. The man was friendly and helpful.

April 6, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

I was made very welcome by Karen who…

I was made very welcome by Karen who was knowledgeable about the product that we were looking for.
She was very helpful and gave me all the information I needed to make a decision today.

April 19, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Karen.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

I was very happy with the help I got…

I was very happy with the help I got instore at theBarrow In Furness branch from the assistants, in particular Paul ,who hadn't been with the company very long . Very helpful and patient with helping me with my questions and requirements.

April 16, 2026
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Reply from DFS Furniture - Barrow-in-Furness

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Paul met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Simple visit with no hassle

The experience was made simple by us not being hassled as we were walking around the store, and the obvious knowledge of Ryan who served us in Barrow

April 19, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good Morning,

Thank you for leaving us a 5* review. We are really happy that Ryan met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Ryan was fantastic

Ryan was fantastic. Gave us time to have a look round and helped us with everything we wanted to know about the sofa. Credit to the company.

April 18, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Ryan.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Staff give you time to select the items…

Staff give you time to select the items that interest you and are helpful as soon as you request information.

April 16, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Very helpfull and freindly staff

Could not fault anything

April 16, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good morning,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Can’t access the credit agreement to…

Barrow Store absolutely great. Lots of advice and guidance. Looking forward to getting the furniture

April 6, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

excellent service help and information

we were allowed to wonder the lovely showroom sit on the furniture and make our mind up of a choice . the salesman Matt was very helpful and answer all our questions . he showed us different colors in fabrics we could have and advised us of all paper work and delivery times

April 15, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good morning Diane,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Matt.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great store

Great store, lots of choices, staff very friendly and knowledgeable. Good prices and interest free credit available.

April 13, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good morning Annette,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Rated 4 out of 5 stars

Maybe just a little too much spiel…

Maybe just a little too much spiel about products 🤔 dont have to go over the top with selling ,we bought the suite that we wanted x

April 14, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

We were professionally supported with…

We were professionally supported with our enquiries by Stuart.
He was welcoming, patient and extremely helpful.

April 13, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

What a fantastic review, thank you so much for taking the time to write this 😊 have a great day.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

The salesman Stuart was very…

The salesman Stuart was very knowledgeable, friendly, and a pleasure to deal with. A credit to your company

April 11, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

I had a really positive experience when…

I had a really positive experience when buying my sofa, largely thanks to the sales person who assisted us. From the moment I walked in, they were welcoming without being pushy, which made it easy to browse at my own pace. When I did have questions, they were knowledgeable and took the time to explain the different options clearly, including materials, sizes, and delivery times and aftercare etc..
The whole process felt smooth and stress-free, and I left feeling confident in my purchase. Big thanks you

April 9, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great experience each time i have visit…

Great experience each time i have visit .. the sales man was very helpful and clear with all the information :) perfect service

April 8, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Stuart was wonderful

Stuart was wonderful. So friendly and helpful and knowledgeable. He is a great asset to DFS.

April 7, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good morning Niki,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Nice experience

Ryan was very helpful and informative. We were made to feel at ease with his kind easy manner and would recommend our experience with others.

April 7, 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good morning,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Ryan.

Kind regards,

Lia
DFS Customer Support

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