DFS Furniture - Basingstoke Reviews 

Visiting your store was a very comfortable experience and your sales lady was amazing

Lovely staff, got what i wanted.

The young lady who we spoke to in dfs was so very helpful, we were left alone to browse in peace and there was no hard sell. When we decided on our purchase she took the time to explain everything in great detail and answer all our questions relating to our purchase, all in all a very positive experience.

Great service - attentive staff, but not pushy at all. Let you browse and then help when needed. I have been to 4 different furniture stores today in my opinion DFS has a very comprehensive sofa range and a good price/value ratio. Thank you.

Excellent knowledge of Ben ( Salesperson) professional, no pressure sale and good display. Only down side was the store temperature. Would recommend the said salesperson Ben .

All the staff at DFS Basingstoke were friendly, attentive but not over-bearing or pushy which enabled us to comfortably wander around the store. Eloise was a star and I was very pleased how she walked us through the process and made it easy.

Nice, quick and easy with a good range of stock

Ben at DFS Basingstoke was very helpful. He had good knowledge of the products on display.we didn't feel pressured into buying, he gave us plenty of time to decide. We can't yet say about delivery or after care but we're very impressed with the sales service we were given today

A very good service, staff member was friendly and knowledgable.

Kind friendly and very helpful . Explained everything we asked and made it a pleasant experience

Amazing advice and great service. Highly recommend. Friendly and informative.

MJ was incredibly helpful. As a first time sofa purchaser I couldn’t have been in better hands. Or at least, the footstool that she spent over 10 minutes trying to find for us only to find out that I didn’t want it in the end, couldn’t have been in safer hands. If anyone needs training on how to tell the care package - send them MJ’s way! I consider myself to be a stubborn person but I was swayed quicker than a contestant on Strictly.

Great service from DFS Basingstoke store - so quick and easy to order my new sofa.

The lady who helped us was very good and patient and took us through everything.
I would recommend this store .

Was a relaxing pleasurable experience Ben was knowledgeable and didn’t rush us.

Thank you DFS

I went back today after a few days thinking about buying a sofa. Ben was very knowledgeable about the sofa. I decided to buy just the three seater as I couldn’t justify spending another £999 on an armchair that would hardly be used. Ben suggested the foot stool, that opens for extra storage & can be used for sitting on if needed. A perfect solution.
0% free taken over 24 months. Brilliant customer service, thank you for a great customer service.

Thank you DFS your help a d patience was excellent. It was lovely been able to wander and test out lots of sofas and not feel pressure from the sales team until I asked.
Then everything was explained very well.
Well done I look forward to comfort in a few weeks time. Emjay was excellent and made my purchase so much easier as she guided me through what I was looking for.

Today we visited DFS, Basingstoke and were assisted by Ben. We found him to be extremely helpful, knowledgable and personable when choosing sofas for our new home. Ben did not pressure us or try to tie us down to anything. We would definitely recommend using Ben at DFS, Basingstoke! Thanks again, Ben!