We used dfs as they are so easy to order, they let you know what date to expect your order, we have ordered from them before and our sofa was so comfy and well made very strong and sturdy
Company replied
Location
Switch locationWinchester Road, Brighton Hill Unit 4, RG22 4AN Basingstoke, GB
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I wanted to replace a 2 seater settee that I had purchased from them 4 years ago with a 3 seater settee. DFS were so helpful finding my previous order and we realised they were still making that part... See more
Dfs is very good I found a chair just write for me . High back and i can reach the floor. I’m not that tall so my armchair is lovely thank you .
Company replied
I had a wide choice of sofas to choose from. Everything was very easy to order online.
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Winchester Road, Brighton Hill Unit 4, RG22 4AN, Basingstoke, United Kingdom
- 0333 999 9760
4.6
Excellent
701 reviews
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The customer service at DFS Basingstoke…
The customer service at DFS Basingstoke was excellent! Management and staff were very professional and extremely helpful! Thank you for making our sofa shopping delightful. Keep up the great work!
December 30, 2021
Good selection of sofas and the service…
Good selection of sofas and the service was exceptional.
December 29, 2021
2 new navona sofas
My husband and myself were very happy with the purchasing of our sofas. Eloise was very knowledgeable and was able to answer all our questions. Everything was explained about any extras. We look forward to having them in our home.
December 29, 2021
Great service
December 29, 2021
The sales guy was very helpful and…
The sales guy was very helpful and informative, not pushy, gave us time to think and decide what we wanted.
No Pressure, no fuss.
An enjoyable experience
:-)
December 29, 2021
Very pleased with our visit to the…
Very pleased with our visit to the Basingstoke store. The lady who sold us our sofa was nice and very helpful EMJAY was very professional and friendly. She could have sold us more (IF WE ONLY HAD THE ROOM 🤣🤣)
December 29, 2021
Great Customer Service
Absolutely fantastic customer service. Went in looking, came out spending. Was looked after brilliantly from start to finish. All questions answered with no niff naff by Issy. She explained everything in detail and nothing was too much trouble for her. Soooo happy with my purchase.
December 28, 2021
Isabelle assisted us in choosing a sofa…
Isabelle assisted us in choosing a sofa that was right for us and our life style. She made the paperwork easy to go through and managed any concerns we had at the time.
December 28, 2021
Selection of Sofas with Excellent customer service
We have been served by adviser “0kr-ELOISE” and she helped us very kindly and respectfully in selecting the right sofa. We have been provided sufficient details about the purchase including protection plan. Also the adviser provided us enough opportunity to test and feel the sofa. Definitely will recommend DFS and help provided by “ELoise” at Basingstoke
December 28, 2021
Izzy in Basingstoke was very helpful…
Izzy in Basingstoke was very helpful and gave us lots of advice helping us choose the perfect sofa for our first home
December 28, 2021
Great friendly service from Lucas at…
Great friendly service from Lucas at the store.
December 28, 2021
Sofa purchase
We were served by Ben tonight whom was really understanding with my wife who suffers from server anxiety he made purchasing the suite easy and trouble free.
December 28, 2021
All good
All good, no pressure, expert knowledge of the product, thoroughly nice guy.
December 28, 2021
Left alone to try out all sofas we were…
Left alone to try out all sofas we were interested in then when we decided the customer assistance was second to none, thank you Ben at Basingstoke branch! Very informative and helpful which ended in a sale of 2 sofas, very pleased, thank you 😊
December 28, 2021
Amazing customer service
Amazing customer service, Issy was wonderful to to talk to and very informative.
December 28, 2021
Had a great experience at Basingstoke…
Had a great experience at Basingstoke DFS. The sales girl was super friendly and authentic as well as informative without being pushy. We returned the following day and secured a sofa and chair. Thanks so much , I think it was MJ?
December 28, 2021
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