We had the pleasure of being served by Izzath at your Beckton branch today. Izzath listened to our needs and ideas Made suggestions and recommendations. He was very professional and friendly we did... See more
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The salesman was very friendly and wasn't pushy for a sale at all .we were offered refreshments while we spoke about our different options .Once we decided on the furniture we wanted the salesman... See more
Company replied
Exceptional staff, very friendly and knowledgeable. Kelly was excellent in that she spent a lot of time during my multiple visits by going through all the details of the products, the measurements and... See more
My experience buying from DFS was great from start to finish. The staff were friendly, welcoming, and never pushy. They took the time to answer all my questions and helped me find the right sofa for m... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Claps Gate Lane, E6 6LH, London, United Kingdom
- 0333 999 9789
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The happy satisfied customer
The young lady was very helping and explained every thing ineede to know about the armchair
April 17, 2026
Reply from DFS Furniture - Beckton
Good afternoon Bernard,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very good informative and quick service…
Very good informative and quick service
Staff friendly and helpful
May 4, 2026
Reply from DFS Furniture - Beckton
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Five star products and customer service…
Five star products and customer service from friendly knowledgeable staff.
May 5, 2026
Reply from DFS Furniture - Beckton
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Terrible and probably the worst service…
Terrible and probably the worst service I’ve received in my whole life. Pretty much useless
April 28, 2026
Reply from DFS Furniture - Beckton
Good afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Beckton
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Great Customer Service
Wide selection of sofa's to choose from.
All the staff were friendly and helped provide useful advice to complete my purchase. I did not feel pressured into making a decision.
I would definitely use DFS in future and recommend to others.
May 4, 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Beckton
Good morning,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Service
Here’s a short, focused review just for the customer service person who helped you:
⭐⭐⭐⭐⭐ Brilliant help from the team member!
The advisor who assisted me was really helpful and knowledgeable – they took the time to explain all the fabric and configuration options clearly, and helped me get exactly the double-chaise sofa I wanted perfectly. Friendly, patient and great at answering all my questions. Really appreciated the support throughout!
May 4, 2026
Reply from DFS Furniture - Beckton
Good morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Great customer service
Really helpful staff and make sure we was comfortable with our items friendly and helpful
May 4, 2026
Reply from DFS Furniture - Beckton
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
I’m very happy with my experience at…
I’m very happy with my experience at dfs the sales advisor made feel very comfortable and explained everything I needed to know moving forward I will most definitely be recommending dfs to people. I’m very happy with my purchase.
May 3, 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Was very pleased with the service we…
Was very pleased with the service we received today at DFS Kumar was a really nice guy, he explained everything to us in detail and answered all our questions. Was very helpful.
Trish & Chris
May 2, 2026
Reply from DFS Furniture - Beckton
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
It is a bad company this is a lying…
It is a bad company this is a lying company they told me my order is coming today but they refused to send it today so now I will go on TikTok and tell them
That your a bad company no
April 25, 2026
Reply from DFS Furniture - Beckton
We are very sorry to hear that you have not received your bed, and we understand how disappointing this must be. After reviewing your order, it appears that delivery has been scheduled for 23/05/2026. We have requested that you be contacted within the next 72 hours to discuss this further. We sincerely apologise for any inconvenience this may have caused you
Kind Regards,
Vanessa
DFS Customer Support
Had amazing experience at beckton DFS…
Had amazing experience at beckton DFS store staff Noah at beckton store was very helpful and friendly make all the process very easy and explained everything in detail
April 29, 2026
Reply from DFS Furniture - Beckton
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
I am satisfied with my purchase
The sales assistant was polite and listened to what I wanted and explained everything to me. I was satisfied with my purchase
April 30, 2026
Reply from DFS Furniture - Beckton
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Good customer service
Good customer service, was greeted by staff and was looked after.
April 30, 2026
Reply from DFS Furniture - Beckton
Good afternoon Jane,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Excellent service
Excellent service , Mustak was great help from start to end smooth process very helpful
April 29, 2026
Reply from DFS Furniture - Beckton
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Shopping at DFS…
The two members of staff were very knowledgeable and only approached us once we had viewed and tried the sofas we were interested in and they were not at all pushy but offered advise and informed us of the offers and discounts that were available to us.
A very pleasant and enjoyable experience shopping for two sofas and dining table & chairs
April 27, 2026
Reply from DFS Furniture - Beckton
Good morning Tim,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
I’m very happy,service was really nice…
I’m very happy,service was really nice and polite thank you very much
April 22, 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
DFS - Beckton
Great selection of sofa's - easy to discuss and agree, helpful staff members to go through the quick n easy transaction
April 24, 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
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