We were served by Akaash at the Bradford store and he was unbelievably helpful. He was very honest and gave us the best advice. He made us feel confident and reassured us. He went above and beyond. We... See more
Company replied
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We had a fantastic experience purchasing our sofas, and Akaash made the whole process smooth and enjoyable. He was friendly, knowledgeable, and incredibly patient, taking the time to answer all of o... See more
Company replied
The salesman was very professional and not pushy as in SCS previously. Great service and explained everything we needed to know about our purchase.
Fantastic help from Hafsah in the Bradford store yesterday. Friendly, full of good advice and knew details of all the sofas we looked at. Thank you so much - made for excellent sofa shopping. We'd d... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Valley Road, BD1 4AG, Bradford, United Kingdom
- 0333 999 9734
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent service
Excellent service - talked us through all the options. Gave us plenty of time to think! Left with a sofa or two. Thank you. Sorry I ca't remember your name but paperwork says 3GX-Mohammed
April 4, 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Brilliant service by Ukaash really…
Brilliant service by Ukaash really informative polite and great overall experience
April 4, 2026
Reply from DFS Furniture - Bradford
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Great service
Brilliant service today on finding and ordering our new sofa, really relaxed atmosphere. And we love our new sofa, can’t wait to get it now. Akash was a really nice and helpful sales man.
April 4, 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The customer service Akash very much…
The customer service Akash very much accommodating and very professional and knows his job very well.
April 2, 2026
Reply from DFS Furniture - Bradford
Good morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Zara was great
Zara was great remember led myself and my partner from a previous visit. Very friendly, funny and explained everything perfectly
April 1, 2026
Reply from DFS Furniture - Bradford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Bradford
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Bradford
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Honest
Honest, professional, friendly, welcoming and made to feel valued.
Paul is a great asset to the company. He made the whole experience a pleasure. Didn’t feel rushed or pressured.
March 29, 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Paul the sales man was friendly
Paul the sales man was friendly, professional, relaxed and knew his products. Was not pushy and listened to what we needed.
March 29, 2026
Reply from DFS Furniture - Bradford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Simran was amazing
Simran was amazing! Really helpful and patient with mine and my families millions of questions, would definitely recommend her she’s excellent!!
March 28, 2026
Reply from DFS Furniture - Bradford
Good morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff are very polite and happy to help
The staff member who was dealing with us was very helpful, polite and patient he explained everything in detail I can’t thank him enough for all he had helped us with today.
March 28, 2026
Reply from DFS Furniture - Bradford
Good afternoon Siobhan,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Bradford
Good morning,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Great service very informative and…
Great service very informative and explained everything clearly and experience all round.
March 27, 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
We were made welcome,the staff were…
We were made welcome,the staff were friendly and helpful.
March 23, 2026
Reply from DFS Furniture - Bradford
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
5 stars
Wonderful experience
Very professional
Great communication skills
Very warm and friendly
No pressure
Paul at Forster Square, Bradford was fantastic
March 22, 2026
Reply from DFS Furniture - Bradford
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Very good in store experience
Paul was great no in your face selling witch suits me and provided me with any information I requested.
March 22, 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
We have recently visited the Bradford…
We have recently visited the Bradford store and a lady Simran helped us.
She was very friendly and very helpful without being pushy.
We bought our new sofa and she gave us some great advice on colours and scotch guard.
A very pleasant experience, thank you.
March 21, 2026
Reply from DFS Furniture - Bradford
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Bradford
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Bradford
Good afternoon Jodie,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Bradford
Good afternoon,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
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