DFS Furniture - Bradford Reviews 

2,688
TrustScore 5 out of 5

4.9

Valley Road, BD1 4AG Bradford, GB


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Rated 5 out of 5 stars

We had a fantastic experience purchasing our sofas, and Akaash made the whole process smooth and enjoyable. He was friendly, knowledgeable, and incredibly patient, taking the time to answer all of o... See more

Company replied

Rated 5 out of 5 stars

my experience was amazing when coming into store today looking for a service. Hafsah’s customer service was amazing and she really put her time and effort into helping us choose the best sofa for us

Company replied

Rated 5 out of 5 stars

Fantastic help from Hafsah in the Bradford store yesterday. Friendly, full of good advice and knew details of all the sofas we looked at. Thank you so much - made for excellent sofa shopping. We'd d... See more

Company replied

Rated 5 out of 5 stars

Took a trip to the Bradford Forster square store, picked two sofas & Paul sorted everything for us from start to finish. Nice & polite bloke & he leaves you to look around & to make choices for you... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,688)

97,647 reviews in the last 12 months

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Rated 5 out of 5 stars

Great staff

Great staff, went smoothly no issues at all

April 18, 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

The worker there called aaksh gave us a…

The worker there called aaksh gave us a very good idea for our living room and was very helpful

April 18, 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Outstanding Service from Haassan at…

Outstanding Service from Haassan at DFS!

I recently had the pleasure of working with Haassan at DFS, and I couldn’t be more impressed with his level of professionalism and knowledge. From the moment I walked into the store, he was welcoming and attentive, making sure to understand exactly what I was looking for.

Haassan took the time to walk me through various options, offering insights on quality, comfort, and pricing without being pushy. He was able to answer all of my questions with ease and genuinely seemed to care about helping me find the perfect furniture for my home.

What stood out most was his patience and willingness to go the extra mile to ensure I was completely satisfied. It’s rare to find someone so dedicated to providing a personal touch in customer service, and Haassan definitely made my shopping experience at DFS a great one.

I highly recommend Haassan if you’re planning to visit DFS—he’s friendly, knowledgeable, and truly a pleasure to work with. Thank you for making my purchase easy and enjoyable!

April 16, 2026
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Reply from DFS Furniture - Bradford

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Hassan.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Rash was very helpful and showed me…

Rash was very helpful and showed me lots of options and great deals. Really happy with my service today and the manager checked over the order to make sure it was all ok

April 17, 2026
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Reply from DFS Furniture - Bradford

Good Morning,

We are really happy that Rash met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

We were very impressed with Aakash at…

We were very impressed with Aakash at Forster Square retail park. He knew all about the furniture in the store, and guided us towards the products that matched our shopping list. There wasn’t any hint of pressure, and gave us the time to think it all through. He answered all our questions clearly, and even offered us a coffee! 5star rating!

April 16, 2026
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Reply from DFS Furniture - Bradford

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Rash was brilliant

Rash was brilliant, he was very proffesional and knowledgeable. left us to make our own choices but was on hand to advise and answer any questions. Fab service.

April 14, 2026
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Reply from DFS Furniture - Bradford

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 4 out of 5 stars

nice young friendly young man who…

nice young friendly young man who served us

April 13, 2026
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Reply from DFS Furniture - Bradford

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Lovely experience with Aakash mehmood…

Lovely experience with Aakash Mehmood at DFS Bradford, found us some lovely deals!

April 6, 2026
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Reply from DFS Furniture - Bradford

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Amazing experience today at dfs

Amazing experience today at dfs. Didn’t get hassled while looking for sofas. I did look online and I knew exactly which sofa I wanted but still browsed to make sure it were the one I definitely wanted. Zara was great once I said it’s that one went through everything with me from cover to how to look after my new sofa. Even for £200 to spend due to my purchase price being so high 🙌🏼 WINNER. Looking forward to my new sofa being delivered.

April 12, 2026
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Reply from DFS Furniture - Bradford

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Amazing quality and great customer service

Had a great experience today at dfs. Khizar was very friendly and knowledgeable, he was very helpful in choosing the right sofa for our home! When finalising our order, Khizar made sure to give us all the information we needed and answered any questions we had so we we were confident in our decision. Thank you again Khizar!!

April 12, 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

A very welcoming salesman who made us…

A very welcoming salesman who made us feel important and really helped us and was very patient with us too. Helped us through everything and made it all feel easy

April 11, 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Excellent Customer Service

I had a great experience at this store. The customer service was excellent, very helpful, friendly, and professional.

Akash took the time to answer my questions and made the whole process smooth and easy. I really appreciate the support and would highly recommend!

April 10, 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Hi there, thank you for taking the time to leave a 5-star review!😊

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Very helpful staff made me feel very…

Very helpful staff made me feel very comfortable explained everything in detail

April 7, 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Good morning Asma,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

We had a Brilliant experience at DFS…

We had a Brilliant experience at DFS Bradford thanks to Simran. She was incredibly helpful, super friendly, and knowledgeable, making the whole process easy and enjoyable we had a great laugh throughout the whole process! She is A real credit to the team—highly recommend to anyone! Thank you again Simran

April 6, 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great service from Bradford branch

Pleasant welcome from all staff at Foster Square, Bradford site. No pressure, occasionally asked if ok or anything they could do, and told no rush, just let us know when ready. When we were ready Paul dealt with us in a great friendly and knowledgeable manner. Went through everything needed, advised on anything required. Offered a drink whilst going through all paperwork, and couldn't fault them.

April 6, 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Good morning David,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great customer service

Great customer service. Our sales rep Hasan is very professional and patient with us while we were deciding on what colour to get our new sofas. He gave us plenty of time to think without any pressure and offered assistance with making our decision.

April 6, 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Good afternoon Ismail,

We are really grateful for your kind words and for sharing your experience in our store with Hasan. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Excellent service

Excellent service - talked us through all the options. Gave us plenty of time to think! Left with a sofa or two. Thank you. Sorry I ca't remember your name but paperwork says 3GX-Mohammed

April 4, 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Brilliant service by Ukaash really…

Brilliant service by Ukaash really informative polite and great overall experience

April 4, 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Great service

Brilliant service today on finding and ordering our new sofa, really relaxed atmosphere. And we love our new sofa, can’t wait to get it now. Akash was a really nice and helpful sales man.

April 4, 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

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