Michael was amazing 👏. So friendly helpful understanding patient, & not at all pushy. He was happy for my wheelchair dependant husband to try out the mechanism on the bed setee we wanted & showe... See more
Company replied
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See what reviewers are saying
I had a fantastic experience buying a sofa here today! I was on a very tight timeline, and Mike (I’m almost certain that was his name- sorry if it’s wrong!) he was incredibly helpful. He was highly kn... See more
Company replied
We were looking for two smaller sofas due to lack of space. Went to dfs patchway and saw one sofa that was an ex display and another one that was more expensive. Daniel the sales rep took the trouble... See more
Company replied
Customer service (Doola Ali) was excellent, explained everything about the product, finance options in detail. She was very professional, patient and friendly. Her skill in explaining and convincing... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Highwood Lane, Patchway, BS34 5TQ, Bristol, United Kingdom
- 0333 999 9775
4.9
Excellent
6K reviews
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Reply from DFS Furniture - Bristol
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service
June 20, 2026
Reply from DFS Furniture - Bristol
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Bristol
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Our experience today was with salesman…
Our experience today was with salesman Neil his knowledge and understanding to our requirements was excellent. We found what we needed and placed an order.
Looking forward to receiving our purchase when delivery has been confirmed.
June 20, 2026
Reply from DFS Furniture - Bristol
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Bristol
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Really personal service and found us…
Really personal service and found us just what we needed
June 17, 2026
Reply from DFS Furniture - Bristol
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
My experience with DFS was easy from…
My experience with DFS was easy from start to finish. I love all there sofas I wish I had a bigger house I’d have them all ❤️
June 19, 2026
Reply from DFS Furniture - Bristol
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Very happy with our visit to your store
Very happy with our visit to your store
at Cribbs Causeway. Salesman was professional and patient. I could not make my mind up which material to choose from such a wide chose. He was knowledgeable about the product and answered questions
June 18, 2026
Reply from DFS Furniture - Bristol
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Cribbs causeway DFS
David helped us from the moment we stepped in to the cribbs causeway store, he was extremely helpful providing us with advice about the sofa we liked! He was extremely polite and was brilliant throughout the whole process of buying my first sofa! Will definitely be back for future sofas
June 16, 2026
Reply from DFS Furniture - Bristol
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards
Vanessa
DFS Customer Support
The gentleman who sold me my furniture…
The gentleman who sold me my furniture was friendly and approachable. He was very knowledgeable regarding dfs products. Smiled all the time he was dealing with me and I literally interrogated him on the sofas I bought. He made me feel as no question was was a silly question.
June 14, 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great experience found what we were…
Great experience found what we were looking for, staff was very helpful, explained all and about sofa care also. Thanks
June 14, 2026
Reply from DFS Furniture - Bristol
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Tom was an absolute delight!
Tom was an absolute delight!
This was our 2nd visit to DFS, after visiting other showrooms and trawling the internet trying to find what we wanted.
Tom set us at ease straight away, giving us information and space when we needed it, and being attentive when we were ready. He made the experience simple, warm and straightforward. Highly recommend
June 14, 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
John was really helpful and explained…
John was really helpful and explained details about the furniture
June 5, 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Bristol
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Really helpful staff
Really helpful staff, they accommodated my toddlers well and remembered us from a previous visit.
June 13, 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The lady was helpfully explained…
The lady was helpfully explained everything very well, it was a good experience, and the chouce of furniture is great,I got what I wanted so I am very pleased.
June 13, 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent customer service
George has provided excellent customer service by answering our questions patiently and explaining our order in detail. We also appreciate his thoughtfulness and friendliness.
June 13, 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Easy and friendly
We found the ideal sofas very quickly in the showroom, and we were helped by Linda, who was very knowledgeable and friendly. Ordering was easy and we're looking forward to our new furniture.
June 12, 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sofa sale
No pressure sale and so easy to order in store ... better than online and you can see it and try it ... Neil was fantastic ...
June 13, 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful
Very helpful, polite and was there to answer any questions. Quick and easy very pleased
June 13, 2026
Reply from DFS Furniture - Bristol
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
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