Abby at Christchurch Branch was amazing. She was very patient and attentive whilst we changed our minds on leather colours more than once!! She was very informative without being pushy and offered s... See more
Company replied
Barrack Road, Christchurch Retail Park, BH23 2BN Christchurch, GB
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Abby at Christchurch Branch was amazing. She was very patient and attentive whilst we changed our minds on leather colours more than once!! She was very informative without being pushy and offered s... See more
Company replied
Excellent in every way. The young lady, Gintare, in DFS Christchurch, who helped me with my purchase, was informative, kind, polite and patient, answering all questions fully and clearly, making the e... See more
Company replied
We were greeted with a smile and offered a drink whilst Sue went through our options, and efficiently completed the sale by going through what would happen post sale.
We felt relaxed looking around the store not hassled by anyone but was informed if we needed any help or had questions we could ask. When we ordered our sofa & chairs we were informed about the... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Barrack Road, Christchurch Retail Park, BH23 2BN, Christchurch, United Kingdom
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Very friendly sales assistant amazing talk through everything

Reply from DFS Furniture - Christchurch
Sue at your Christchurch branch was fantastic, she was very professional, spoke with care in her voice. She also took her time to show me all the available bundles and extra care options.
It was a lovely service.

Reply from DFS Furniture - Christchurch

Reply from DFS Furniture - Christchurch
Maxine provided excellent customer service when we purchased our sofa from DFS. She was friendly, helpful, and answered all of our questions clearly. She made the whole process easy and enjoyable. Thank you, Maxine!

Reply from DFS Furniture - Christchurch

Reply from DFS Furniture - Christchurch
After visiting DFS last week, I came across a member of staff called Sue, after looking around the store, I decided which suite and single chair we would like, after sitting with me and talking about the suite for awhile, she gave me a book with different colours this week could be in, once I narrowed it down to 3 colours, Sue gave me three swatches to take Home as she explained the lighting in the store can be totally different towards what it’s like at home, after one week of deciding, I’ve been back in the store today and that Sue once again, to place my order, she was very friendly, caring , understanding and answered all my questions that I needed answered,
Sue then proceeded to offer me a five year extended warranty which I took on.
Congratulations to DFS in Christchurch, Sue is a massive asset to your store
Thank you, Sue, for all your help

Reply from DFS Furniture - Christchurch
The lady at Christchurch was so helpful and patient , sorry cannot remember her name

Reply from DFS Furniture - Christchurch
I bought a sofa from Christchurch DFS today &. Gintare served me. She was very helpful & patient with me. Answered all my questions & gave me all the information I needed to know.
When you are getting a bit older& have to make big decisions on your own, it can be quite daunting.
So she was lovely, thank you Gintare.

Reply from DFS Furniture - Christchurch
Very helpful staff and a pleasure to go shopping in store

Reply from DFS Furniture - Christchurch

Reply from DFS Furniture - Christchurch
Very good experience, excellent information on the articles that I wanted to buy , helpful information from Maxine definitely a credit to your Company.

Reply from DFS Furniture - Christchurch
Lovely experience. Salesperson was lovely friendly and very competent.

Reply from DFS Furniture - Christchurch
Having had two DFS sofas for the past 15 years I decided to buy again. Maxine the DFS sales consultant was very patient as it took me a number of visits and a complete room change to find the right piece of furniture. Her knowledge and helpfulness was invaluable. I cannot thank her enough she is excellent at her job. I would definite recommend a visit to the Christchurch showroom.

Reply from DFS Furniture - Christchurch
Great customer experience, professional service, the person who served me was very helpful and the overall experience was what I was looking for. Looking forward to receiving our sofas

Reply from DFS Furniture - Christchurch
I went to DFS Christchurch. Maxine was helpful and friendly. Not a pushy sales person. Would definitely go back to her in future.

Reply from DFS Furniture - Christchurch
Great customer service and help with what we needed. Kind, friendly and knowledgeable staff.

Reply from DFS Furniture - Christchurch
Maxine was so helpful and friendly in the purchase of my 2 sofa beds. Explained everything very well.

Reply from DFS Furniture - Christchurch
Well went last spoke to gintare such a lovely lady so decided to go back today and she remembered me from last week and couldn't be more helpful will definitely recommend dfs and the lovely Gintare many thanks.

Reply from DFS Furniture - Christchurch
Everything was good from start to finish could not fault anything

Reply from DFS Furniture - Christchurch
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