Was giving as much time as needed to go over all options and even revisit and change to our desired choice of couch and armchair. Bari was our consultant in Mahon Point Cork. Exceptional customer se... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
There was this lovely lady that helped me out, if im not wrong her name was Priya, she was South Asian. I’m 18 and I was trying to buy a couch for my parents as a surprise and I felt pressure tryin... See more
Company replied
We had the pleasure of meeting Paula. She was extremely knowledgeable and understood what we needed. Went through all the extras with us, making sure we understood the process. We found the sofa we pi... See more
Company replied
Sofa is exactly what we were looking for. Price was very reasonable. Paula was charming and so professional A great experience for start to end Thanks
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
City Gate Park, Mahon Point, T12 DH0F, Cork, Ireland
- (021) 435 9306
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service and wide range to…
Very good service and wide range to choose from.
January 26, 2026
Reply from DFS Furniture - Cork
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Your sales rep’s name was Eoin
Your sales rep’s name was Eoin . He was very professional in aspects of his work. He was very knowledgeable, pleasant, kind and understanding. He never rushed us and answered every question we asked. He is excellent at his job and has the necessary skills to provide customers with a very pleasant experience shopping at DFS in Mahon Point Cork (I would rate Eoin 11 out of 10). Kind regards William & Chris O Mahony (P31EK77).
January 7, 2026
Reply from DFS Furniture - Cork
Good afternoon Christine,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Cork
Thank you for your positive review.
Kind Regards,
Vanessa
DFS Customer Support
Staff super helpful
Staff super helpful, especially Maeve. The whole process was simple, seamless and she explained absolutely everything so thoroughly.
January 16, 2026
Reply from DFS Furniture - Cork
We appreciate you taking the time to share your positive experience. We're so glad to hear our staff were helpful and made the process simple and seamless for you!
Kind Regards,
Vanessa
DFS Customer Support
The young gentleman that helped me but…
The young gentleman that helped me but my item was very pleasant and professional
January 11, 2026
Reply from DFS Furniture - Cork
Good morning,
Lovely review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Very good experience
Joe was very helpful and knowledgeable during our visit to the Mahon Point location. He made the process very straightforward and outlined all of our options clearly which was very appreciated. We would definitely return to buy a sofa in the future.
January 11, 2026
Reply from DFS Furniture - Cork
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Joe in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
Our dream sofa
We went to DFS with a sofa in mind but didnt think we could get one with the measurements we had. We talked to Paula who reassured us that we could customise our L shaped sofa to fit our area, the corner sofa we loved. Paula was very helpful with the decisions about the sofa helping us visualise how it would turn out. Very happy with the service. Cant wait for our L shaped sofa
January 10, 2026
Reply from DFS Furniture - Cork
We appreciate you taking the time to share your experience. We're happy to hear that our team member was helpful in customizing your sofa and that you are pleased with the service. We hope you love your new L-shaped sofa!
Kind Regards,
Vanessa
DFS Customer Support
So helpful and patient its my second…
So helpful and patient its my second couch i bought here i highly recommend shopping here
January 5, 2026
Reply from DFS Furniture - Cork
Good Morning,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Suppor
Knowledgeable salespeople
The time and patience shown to me by Eoin when choosing my couches was fantastic, I never felt rushed , every question I had was answered clearly. I was shown all the different styles available and the selection of colors.I have a few issues with my back and Eoin explained the structure of the couches and the lumbar support reassuring me even more. I never felt pressured to buy which made me want to purchase more.When I left the store I knew I had made the right decision for me.
January 10, 2026
Reply from DFS Furniture - Cork
We appreciate you sharing your positive experience. It's great to hear that the assistance you received was fantastic and that you felt comfortable and well-informed during the selection process. We're happy you felt confident in your purchase.
Kind Regards,
Vanessa
DFS Customer Support
We had a lovely sales person who gave…
We had a lovely sales person who gave us great advice and made the whole process so simple
January 14, 2026
Reply from DFS Furniture - Cork
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Eoin who attended to us was very…
Eoin who attended to us was very helpful and answered all our questions.
January 11, 2026
Reply from DFS Furniture - Cork
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Paula was very helpful and talked us…
Paula was very helpful and talked us through any questions and queries we had.
January 14, 2026
Reply from DFS Furniture - Cork
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
The sales advisor was very helpful and…
The sales advisor Maeve was very helpful and understood my families needs. The store was very well layed out and welcoming.
January 10, 2026
Reply from DFS Furniture - Cork
We appreciate you sharing your comments with us. We are so glad to hear that our sales advisor understood your family's needs and that you found the store welcoming.
Kind regards,
Vanessa
DFS Customer Support
I recently purchased a sofa from here…
I recently purchased a sofa from here and had a fantastic experience! The shop itself is kept to a very high standard—beautifully laid out and professional. A huge thank you to the staff who were incredibly helpful and made the whole process easy. I’m so happy with my new sofa and highly recommend this store!
January 12, 2026
Reply from DFS Furniture - Cork
Thank you for your wonderful review! We're happy to hear that you had a fantastic experience and that our staff made the process easy for you. We appreciate you recommending our store and hope you enjoy your new sofa.
Kind Regards,
Vanessa
DFS Customer Support
Nice displays and helpful staff
January 9, 2026
Reply from DFS Furniture - Cork
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Sales person was very attentive
Sales person was very attentive, knowledgeable and very patient
January 13, 2026
Reply from DFS Furniture - Cork
We're happy to hear that the salesperson was attentive, knowledgeable, and patient. We appreciate your positive feedback and your time.
Kind Regards,
Vanessa
DFS Customer Suppport
Excellent Service from the Team
January 6, 2026
Reply from DFS Furniture - Cork
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Professional service.
Very professional approach by the sales assistant who had a good knowledge of the products we were interested in. No pressure applied or hard sell with clear information regarding specific offers, delivery and additional products and services.
January 9, 2026
Reply from DFS Furniture - Cork
Thank you for your amazing review. We're so glad to hear that you were impressed with the sales assistant's expertise and the clear information provided, without any pressure. We appreciate your feedback.
Kind regards,
Vanessa
DFS customer support
Paula and the rest of the team we dealt…
Paula and the rest of the team we dealt with throughout our couple of weeks couch hunting were great. They were very knowledgeable, pleasant and helpful.
January 5, 2026
Reply from DFS Furniture - Cork
Good afternoon Liam,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Paula.
Kind regards,
Lia
DFS Customer Support
When we had issues with the app.
When we had issues with the app, they took their time to explain everything and sorted us out. Very helpful.
January 7, 2026
Reply from DFS Furniture - Cork
Good Morning,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.