DFS Furniture - Cork Reviews 

2,797
TrustScore 5 out of 5

4.9

City Gate Park, Mahon Point, T12 DH0F Cork, IE


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See what reviewers are saying

Rated 5 out of 5 stars

There was this lovely lady that helped me out, if im not wrong her name was Priya, she was South Asian. I’m 18 and I was trying to buy a couch for my parents as a surprise and I felt pressure tryin... See more

Company replied

Rated 5 out of 5 stars

We had the pleasure of meeting Paula. She was extremely knowledgeable and understood what we needed. Went through all the extras with us, making sure we understood the process. We found the sofa we pi... See more

Rated 5 out of 5 stars

Sofa is exactly what we were looking for. Price was very reasonable. Paula was charming and so professional A great experience for start to end Thanks

Company replied

Rated 5 out of 5 stars

100% Customer service from a lovely girl named Daisy.Daisy gave us help and advice in choosing our Sofa and reclining armchairs she is so polite and friendly.Daisy is a credit to your company.

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,797)

93,456 reviews in the last 12 months

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Rated 5 out of 5 stars

We dealt with a lovely young lady…

We dealt with a lovely young lady called Meabh she was extremely professional in her role! Patient, knowledgeable and friendly both myself and my husband have completely different tastes in fabric choices and furniture styles so we weren’t easy customers 😂 thank you Meabh for a perfect experience!! Julie and Glen

February 25, 2026
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Reply from DFS Furniture - Cork

Good afternoon Julie,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Super assistance from Kate Malone

Super assistance from Kate Malone, super friendly and knowledgeable, a real pleasurable experience

February 22, 2026
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Reply from DFS Furniture - Cork

Good afternoon,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The most helpful Sales person went…

The most helpful Sales person went above and beyond for us

February 19, 2026
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Reply from DFS Furniture - Cork

Good morning Eileen,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Paula made our experience very enjoyable

A lady called Paula made our experience very easy and enjoyable. Paula's product knowledge was very impressive and gave us great advice as we went about purchasing our sofa.

February 21, 2026
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Reply from DFS Furniture - Cork

Good morning Dermot,

We are really grateful for your kind words and for sharing your experience in our store with Paula. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Rated 4 out of 5 stars

The service by Paula was great

The service by Paula was great & the delivery was fast….
The delivery guy was great too but my hubby had to take the couch apart again as the power for the console wasn’t connected and with one of the speakers the cable is faulty.

February 5, 2026
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Reply from DFS Furniture - Cork

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 1 out of 5 stars

Poor after sales …

Well the experience institute was fine but after that it was so poor. You cannot call the store and getting a reply from the lady who sold us the suite is just impossible. Never again and we haven’t fully paid for our suite yet or received it. €5 k we are spending. Or maybe we won’t! Keith 086 8731180

February 10, 2026
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Reply from DFS Furniture - Cork

Good Morning Keith,

Thank you for taking the time to leave us your review. We do appreciate any feedback and I am really sorry to hear you’re not happy with the service received.

If you would like to discuss the issue with us further we will look to get any problems resolved on 03339999777.

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Fab customer service

Had a great experience in DFS store Cork.
Spoke with salesperson Eoin, who had great knowledge of all stock and was very patient didn't feel a bit rushed. We were looking for a specific type of sofa and he explained that some of showroom models can be modified to different specifications. Talked through all aspects including purchase options, delivery and aftercare.

February 8, 2026
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Reply from DFS Furniture - Cork

Good afternoon,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Eoin.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Owen did a great job

Owen did a great job, was friendly and quick.

February 10, 2026
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Reply from DFS Furniture - Cork

We appreciate you taking the time to leave us a 5-star review; we are so happy to hear about your great experience!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Was a fabulous experience Paula and I…

Was a fabulous experience Paula and I unfortunately have forgotten the guys name that was also helping but they were great talked me through everything I was very confident leaving the store that I had chosen the right couch for my family and I and I couldn’t reccomend them enough!!

February 10, 2026
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Reply from DFS Furniture - Cork

Good morning Ashley,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Top marks

Firstly, the staff member Orla, in the Mahon Cork Store, was absolutely amazing. Really lovely to deal with. Great variety in store, although I knew what I wanted before I went in. What I loved was that Orla made good suggestions by chatting. So 10/10 top marks, I purchased & I'm delighted 😀

February 6, 2026
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Reply from DFS Furniture - Cork

We appreciate you taking the time to leave us a 5-star review. We're so happy to hear that you had a great experience in our store and that our staff member was amazing. We're glad that you are delighted with your purchase.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Great service

We dealt with Joe, he was very nice, very accommodating, give us all the information we needed and all the help he possibly could.

February 5, 2026
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Reply from DFS Furniture - Cork

Good afternoon Sean,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

My favourite furniture store

Love the vast range of furniture choice to suit every budget.
Very helpful staff ... Mary was fab 🌟

February 5, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

We appreciate you sharing your feedback. We're happy to hear that you found a wide selection of furniture and that our staff were helpful.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Service was amazing

Service was amazing, very professional and all the details and furniture care explained throughly.

February 4, 2026
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Reply from DFS Furniture - Cork

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The assistant Mary explained everything…

The assistant Mary explained everything to me which made it easier for me to make my decision with no stress attached

February 3, 2026
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Reply from DFS Furniture - Cork

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great service

Great service, very knowledgeable staff. Very helpful. Great variety of products, something for everyone

January 28, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very happy with my choice and the service at DFS.The people working in the DFS store i…

The people working in the DFS store i purchased my couch from were very helpful. I had to go back to the store a few times until i made the right decision and the staff there gave me lots of useful info about the couch i finally decided on. They told me about the different options i can have on this particular couch and informed me about their care package which offers a 5 year guarantee. I decided on the care package in the end which gives me reassurance that incase i have major spills or whatever, that its all covered and they will look after it asap especially as i went for a cream colour sofa.

I am really looking forward to the sofa when it arrives.

January 29, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good morning,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

DFS Mahon Point, Cork

Took 3 trips to store to finally choose the right suit for us. Dealt with Paula each time and she was excellent and walked us through each suit, it’s pros & cons for us as a family in the confined space we had.

January 24, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Your sales rep’s name was Eoin

Your sales rep’s name was Eoin . He was very professional in aspects of his work. He was very knowledgeable, pleasant, kind and understanding. He never rushed us and answered every question we asked. He is excellent at his job and has the necessary skills to provide customers with a very pleasant experience shopping at DFS in Mahon Point Cork (I would rate Eoin 11 out of 10). Kind regards William & Chris O Mahony (P31EK77).

January 7, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good afternoon Christine,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

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