There was this lovely lady that helped me out, if im not wrong her name was Priya, she was South Asian. I’m 18 and I was trying to buy a couch for my parents as a surprise and I felt pressure tryin... See more
Company replied
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See what reviewers are saying
100% Customer service from a lovely girl named Daisy.Daisy gave us help and advice in choosing our Sofa and reclining armchairs she is so polite and friendly.Daisy is a credit to your company.
Company replied
Paula was absolutely fantastic to deal with , she helped us with absolutely everything and showed us everything possible , we have bought for both our living room and sitting room and could not be any... See more
Company replied
Went to the Cork showrooms today to purchase a sofa and met a lovely Assistant called Daisy, she was very polite and could not do enough to assist me she explained everything and gave me all the infor... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
City Gate Park, Mahon Point, T12 DH0F, Cork, Ireland
- (021) 435 9306
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Paula was very helpful and personable
Paula was very helpful and personable. Seemed very knowledgeable
June 8, 2026
Reply from DFS Furniture - Cork
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Cork
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Cork
Hello Jill,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Orla was a pleasure to deal with during…
Orla was a pleasure to deal with during our purchase of the Okra corner unit & swivel chair this past week.
Not only did she have all specifications at the ready, but she gave us a genuine review of the product which was clearly not from a script.
She left us in no doubt that we were selecting a great product and the added extras we availed of were totally worth the investment.
Thanks again Orla for your great service!
May 30, 2026
Reply from DFS Furniture - Cork
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
I had a great experience with Paula in…
I had a great experience with Paula in Mahon. She was extremely helpful and knowledgeable.
June 3, 2026
Reply from DFS Furniture - Cork
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
I was with my son buying a bed and this…
I was with my son buying a bed and this lovely girl named Mary sold it to me, she was really very helpful and went through everything with us , I will be back to Mary again , she gave great advice and made us feel special, thank you Mary , in the Mahon point DfS
June 3, 2026
Reply from DFS Furniture - Cork
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Cork
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Friendly and to the point staff
Friendly and to the point staff. Making experience painless and giving all details required to make decisions.
June 1, 2026
Reply from DFS Furniture - Cork
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Superb range of sofas throughout the…
Superb range of sofas throughout the store. Paula was extremely helpful for any questions we had.
June 1, 2026
Reply from DFS Furniture - Cork
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Cork
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
A positive experience
The staff member I dealt with was both friendly and knowledgeable. She went through bundle options and time frame I would receive my couch. She also gave me the option to add an arm chair to my order after checking the size of the dimensions at home. All in all a very positive experience
May 26, 2026
Reply from DFS Furniture - Cork
Hello Jacinta,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Easy discussion with sales rep 😁
May 24, 2026
Reply from DFS Furniture - Cork
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Joe was really approachable and…
Joe was really approachable and helpful. Made the experience very easy.
May 23, 2026
Reply from DFS Furniture - Cork
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Paula was really helpful and…
Paula was really helpful and informative made our experience very seamless
May 23, 2026
Reply from DFS Furniture - Cork
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Damaged sofa no response from scammers
Scammers. Stay away from them. We ordered sofa when initially they said waiting time was 8w. Sofa arrived after 10w damaged and ripped. We didn't accept it. 4 days later still no phone call no refund. We logged it with consumers court and consumer centre in Ireland. Bunch of scammers. They will take your money and send you damaged product. Then no apology no refund. Scandalous unprofessional disgraceful pseudo company.
Manager is Cork store absolutely doesn't care about customer service, they fail to provide good quality product money leeches
May 20, 2026
Unprompted review
Reply from DFS Furniture - Cork
Good morning Joanna,
Thank you for taking the time to share your experience with us. Please accept our sincerest apologies for the difficulties faced regarding your order, and the time taken to provide a resolution. Rest assured this matter has now been escalated internally, and we will ensure a suitable solution is provided as a matter of urgency.
Kind Regards,
Holly M
DFS Customer Support
Delivery scheduling is a pain
Helpful in store
However it’s a pain trying to schedule delivery. They insist on ringing during working hours from unknown number and can’t schedule online.
They then will only say the day not time- and say you pay additional fee if reschedule
April 19, 2026
Reply from DFS Furniture - Cork
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. Apologies if you keep missing the calls to schedule delivery, you can also contact us to rearrange delivery via email, text chat or social media. There will be no fee if delivery is rescheduled to a date more convenient for you.
Kind Regards,
Holly M
DFS Customer Support
Omar dealt very well with me
Omar dealt very well with me. Very pleased with his efforts.
May 21, 2026
Reply from DFS Furniture - Cork
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Lady we dealt with was very pleasant…
Lady we dealt with was very pleasant and informative.
May 12, 2026
Reply from DFS Furniture - Cork
Hello Patricia,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Staff member Paula
Staff member friendly, efficient and patient. Paula took time to explain details and answer my questions.
May 18, 2026
Reply from DFS Furniture - Cork
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
My entire experience with DFS furniture…
My entire experience with DFS furniture was amazing. The couch is probably the most comfortable couch I have ever sat on, and superb quality. It was expensive, but worth every cent, it's sturdy and luxurious. Every visitor and family member that see it always want to know where I got it. The staff were very helpful and overall experience was great.
July 2, 2025
Reply from DFS Furniture - Cork
Good morning Eimear,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
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