There was this lovely lady that helped me out, if im not wrong her name was Priya, she was South Asian. I’m 18 and I was trying to buy a couch for my parents as a surprise and I felt pressure tryin... See more
Company replied
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See what reviewers are saying
100% Customer service from a lovely girl named Daisy.Daisy gave us help and advice in choosing our Sofa and reclining armchairs she is so polite and friendly.Daisy is a credit to your company.
Company replied
Paula was absolutely fantastic to deal with , she helped us with absolutely everything and showed us everything possible , we have bought for both our living room and sitting room and could not be any... See more
Company replied
Went to the Cork showrooms today to purchase a sofa and met a lovely Assistant called Daisy, she was very polite and could not do enough to assist me she explained everything and gave me all the infor... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
City Gate Park, Mahon Point, T12 DH0F, Cork, Ireland
- (021) 435 9306
4.9
Excellent
3K reviews
Asks customers to review
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This is my third sofa from dfs and each…
This is my third sofa from dfs and each buying experience has been excellent.I was given all options and address to help me make my final choice.
May 17, 2026
Reply from DFS Furniture - Cork
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Paula was brilliant right the way…
Paula was brilliant right the way through made very eay
May 15, 2026
Reply from DFS Furniture - Cork
Good morning Seamus,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Replacement of defective product
Having had a problem with one of your previous products, we were welcomed and assisted in a professional and friendly manner, resolving the issue with a replacement. The products are definitely of high quality and comfortable.
May 10, 2026
Reply from DFS Furniture - Cork
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Zero stars from us
Zero stars from us. Disgraceful pathetic service. They sent invalid link and we cannot track the item we ordered. I reported this twice and nothing was done about it. No new link provided, zero help.
The level of incompetence and lack of professionalism are shocking.
We paid 3.5k for the sofa and were told max waiting time is 8w. Its been 10w now and still no delivery. Assistant Manager in Cork store was extremely rude. I questioned all negative online reviews and she said they are irrelevant...thats how they value customer review, for them its irrelevant. Store Manager from Cork called me from blocked number (extremely unprofessional) and disconnected during the call as he couldnt simply explain why they fail to deliver.
Definitely we will never order again and do not recommend !!
May 13, 2026
Unprompted review
Reply from DFS Furniture - Cork
Hi Joanna,
Thank you for taking the time to leave us your review. We do appreciate any feedback.We are so sorry to hear you are awaiting delivery of the furniture as I can appreciate your frustration with this.
The link is available on our website to find, its in the top left hand corner, here is a link for you: https://www.dfs.co.uk/trackmyorder. When inputting the infomation please ensure there are no spaces after the order number or surname or this will not work. If its the dates thar aren't updating then we can chase this internally for you with the supplier.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Cork
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Omar was amazing at his job and made…
Omar was amazing at his job and made picking a couch for my new home so much easier
May 10, 2026
Reply from DFS Furniture - Cork
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Helpful, Friendly & Informative staff.
Helpful, Friendly & Informative staff.
The store manager and Katie, our sales representative, were particularly helpful in helping us decide upon and purchase our couch, and were very friendly, clear and concise.
We'd be more than happy to business in the DFS Cork store in the future.
May 10, 2026
Reply from DFS Furniture - Cork
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Cork
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
We had a great experience at DFS
We had a great experience at DFS. Paula was very helpful and professional—she even brought a measuring tape to help us figure out if the footstool would fit, which made a big difference.
The manager also came over to check everything and thank us, which was a really nice touch. Overall, lovely service and a very positive experience.
May 4, 2026
Reply from DFS Furniture - Cork
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Cork
Good morning,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great experience
We have been there twice, and it is a real pleasure dealing with the Cork Mahon branch team. They are all so helpful and informative, and they answered all of our questions. Today was our second visit, and because of how Joe welcomed and treated us as well as explaining everything patiently, we decided to place our order.
Joe is a true gentleman and made the entire process so easy. He explained everything clearly, making us feel confident in our purchase.
A big thank you to Joe and the Mahon team!
I 100% recommend DFS for sofas; the material and furniture quality are excellent compared to similar products on the market. They offer a wide variety of styles, fabrics, and colors."
May 3, 2026
Reply from DFS Furniture - Cork
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind regards,
Vanessa
DFS Customer Support
A relaxed shopping expedition.
Very impressed with the range of furniture available. Having been allowed to browse, we were offered assistance by Paula who was very helpful and knowledgeable and guided us through our purchase of a Sofa and Recliner Chairs. Altogether a very pleasant experience.
May 2, 2026
Reply from DFS Furniture - Cork
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Joe the manager was very kind to my…
Joe the manager was very kind to my kids and attentive
May 2, 2026
Reply from DFS Furniture - Cork
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Cork
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Paula was so patient and talked me…
Paula was so patient and talked me through all my options so I felt like I made the exact choice I needed
May 1, 2026
Reply from DFS Furniture - Cork
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Paula was very helpful
Paula was very helpful, no pressure, explained everything. I am very happy with the experience.
May 1, 2026
Reply from DFS Furniture - Cork
Good afternoon Caroline,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Cork
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Rob was top class
Rob was top class. His knowledge of products and very friendly demeanour made my experience a throughly enjoyable one. Highly recommend him and thanks again Rob!
April 30, 2026
Reply from DFS Furniture - Cork
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Staff were very helpful
April 26, 2026
Reply from DFS Furniture - Cork
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Robert the staff member was…
Robert the staff member was exceptional. Very informative and honest with his information on the purchase. Very friendly and non pushy.
April 25, 2026
Reply from DFS Furniture - Cork
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
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