There was this lovely lady that helped me out, if im not wrong her name was Priya, she was South Asian. I’m 18 and I was trying to buy a couch for my parents as a surprise and I felt pressure tryin... See more
Company replied
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There was this lovely lady that helped me out, if im not wrong her name was Priya, she was South Asian. I’m 18 and I was trying to buy a couch for my parents as a surprise and I felt pressure tryin... See more
Company replied
100% Customer service from a lovely girl named Daisy.Daisy gave us help and advice in choosing our Sofa and reclining armchairs she is so polite and friendly.Daisy is a credit to your company.
Company replied
Paula was absolutely fantastic to deal with , she helped us with absolutely everything and showed us everything possible , we have bought for both our living room and sitting room and could not be any... See more
Company replied
Went to the Cork showrooms today to purchase a sofa and met a lovely Assistant called Daisy, she was very polite and could not do enough to assist me she explained everything and gave me all the infor... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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City Gate Park, Mahon Point, T12 DH0F, Cork, Ireland
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Reply from DFS Furniture - Cork
The two female staff are simply fantastic and so lovely

Reply from DFS Furniture - Cork
Explain every aspect of color
Rich knowledge in the about the product
Helped to finalize the sofa along with the cushions
Thanks to the Marry

Reply from DFS Furniture - Cork
Excellent customer service from Paula and Meave! They were friendly, professional, and explained everything clearly. They made the whole process easy and stress-free. Highly recommend!

Reply from DFS Furniture - Cork
Paula was very helpful assisting us with choosing the right sofa for us we are very happy with the service we received

Reply from DFS Furniture - Cork
Katie, my sales associate, was so wonderful! She was patient and very informative. Katie made it a wonderful experience.

Reply from DFS Furniture - Cork
I certainly will give Paula ten out of ten for the service she provided. Very happy customer

Reply from DFS Furniture - Cork
Paula was great to deal with from start to finish. She was friendly, helpful, and professional throughout the process of buying our sofa. She answered all our questions, gave good advice, and made everything straightforward and easy. Really good customer service and we appreciated all her help.

Reply from DFS Furniture - Cork
The staff in Mahon Point Cork were lovely and very helpful.
The finance option was a disaster. I didn’t know it was a full on online application, I thought I could just fill something out at the shop. The website crashed and I ended up going back to Mahon point to pay for the couch.

Reply from DFS Furniture - Cork
Good range of furniture at the shop. Got the pieces we were looking for. Friendly staff who were knowledgeable of the products they were selling.

Reply from DFS Furniture - Cork
Received excellent customer service from both the sales person and their manager. They went through everything and were very clear with us to make sure the order was correct and we understood how the finance would work. Would definitely go back

Reply from DFS Furniture - Cork

Reply from DFS Furniture - Cork

Reply from DFS Furniture - Cork
Robbie was a pleasure to deal with, would recommend to anyone in the market for new sofa!

Reply from DFS Furniture - Cork
All The staff were extremely helpful and accommodating, paula helped us choose what we were looking for and guided us to the best colour and fabric choices , and the much needed coffe and the end was lovely

Reply from DFS Furniture - Cork
Paula and Katie were lovely staff....so helpful......

Reply from DFS Furniture - Cork
Katie was very professional helpful and patient and went through everything thoroughly.

Reply from DFS Furniture - Cork
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