DFS Furniture - Cork Reviews 

2,795
TrustScore 5 out of 5

4.9

City Gate Park, Mahon Point, T12 DH0F Cork, IE


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Rated 5 out of 5 stars

There was this lovely lady that helped me out, if im not wrong her name was Priya, she was South Asian. I’m 18 and I was trying to buy a couch for my parents as a surprise and I felt pressure tryin... See more

Company replied

Rated 5 out of 5 stars

100% Customer service from a lovely girl named Daisy.Daisy gave us help and advice in choosing our Sofa and reclining armchairs she is so polite and friendly.Daisy is a credit to your company.

Company replied

Rated 5 out of 5 stars

Paula was absolutely fantastic to deal with , she helped us with absolutely everything and showed us everything possible , we have bought for both our living room and sitting room and could not be any... See more

Company replied

Rated 5 out of 5 stars

Went to the Cork showrooms today to purchase a sofa and met a lovely Assistant called Daisy, she was very polite and could not do enough to assist me she explained everything and gave me all the infor... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,795)

92,844 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and great value.

Excellent service and great value.

April 29, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

The two female staff are simply…

The two female staff are simply fantastic and so lovely

April 28, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good morning Joanne,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Explain every aspect of color

Explain every aspect of color
Rich knowledge in the about the product
Helped to finalize the sofa along with the cushions
Thanks to the Marry

April 26, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Excellent customer service from Paula…

Excellent customer service from Paula and Meave! They were friendly, professional, and explained everything clearly. They made the whole process easy and stress-free. Highly recommend!

April 24, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very helpful

Paula was very helpful assisting us with choosing the right sofa for us we are very happy with the service we received

April 24, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Furniture purchase

Katie, my sales associate, was so wonderful! She was patient and very informative. Katie made it a wonderful experience.

April 23, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good Afternoon,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Katie.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

I certainly will give Paula ten out of…

I certainly will give Paula ten out of ten for the service she provided. Very happy customer

April 22, 2026
Unprompted review
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good afternoon Michelle,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Paula was great to deal with!

Paula was great to deal with from start to finish. She was friendly, helpful, and professional throughout the process of buying our sofa. She answered all our questions, gave good advice, and made everything straightforward and easy. Really good customer service and we appreciated all her help.

April 22, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good morning Shane,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The staff in Mahon Point Cork were…

The staff in Mahon Point Cork were lovely and very helpful.

The finance option was a disaster. I didn’t know it was a full on online application, I thought I could just fill something out at the shop. The website crashed and I ended up going back to Mahon point to pay for the couch.

April 14, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good afternoon Chris,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Good range of furniture at the shop

Good range of furniture at the shop. Got the pieces we were looking for. Friendly staff who were knowledgeable of the products they were selling.

April 20, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good afternoon Denis,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Quality product and excellent customer service…

Received excellent customer service from both the sales person and their manager. They went through everything and were very clear with us to make sure the order was correct and we understood how the finance would work. Would definitely go back

April 4, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Robbie was a pleasure to deal with

Robbie was a pleasure to deal with, would recommend to anyone in the market for new sofa!

April 17, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great service and choices

All The staff were extremely helpful and accommodating, paula helped us choose what we were looking for and guided us to the best colour and fabric choices , and the much needed coffe and the end was lovely

April 17, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Paula and Katie were lovely staff....so…

Paula and Katie were lovely staff....so helpful......

April 16, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Katie was very professional helpful and…

Katie was very professional helpful and patient and went through everything thoroughly.

April 7, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good morning Emma,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

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