There was this lovely lady that helped me out, if im not wrong her name was Priya, she was South Asian. I’m 18 and I was trying to buy a couch for my parents as a surprise and I felt pressure tryin... See more
Company replied
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There was this lovely lady that helped me out, if im not wrong her name was Priya, she was South Asian. I’m 18 and I was trying to buy a couch for my parents as a surprise and I felt pressure tryin... See more
Company replied
We had the pleasure of meeting Paula. She was extremely knowledgeable and understood what we needed. Went through all the extras with us, making sure we understood the process. We found the sofa we pi... See more
Sofa is exactly what we were looking for. Price was very reasonable. Paula was charming and so professional A great experience for start to end Thanks
Company replied
100% Customer service from a lovely girl named Daisy.Daisy gave us help and advice in choosing our Sofa and reclining armchairs she is so polite and friendly.Daisy is a credit to your company.
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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City Gate Park, Mahon Point, T12 DH0F, Cork, Ireland
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I had a great experience at DFS thanks to Mary. She was friendly, knowledgeable, and took the time to understand what I was looking for in a sofa. Mary guided me through the options, explained everything clearly, and made the whole process simple and stress-free.
Excellent customer service—I’d highly recommend DFS, especially with Mary’s help.

Reply from DFS Furniture - Cork
Service here is excellent, Staff member mary was so helpful from start to finish while we we're choosing our sofa we couldn't be happier 😀 with what we got.

Reply from DFS Furniture - Cork
Katie was very helpful to us making our choice and she knew the product.

Reply from DFS Furniture - Cork

Reply from DFS Furniture - Cork
Friendly , accommodating and informative staff in Mahon Point today. Incredibly helpful and answered all my questions.

Reply from DFS Furniture - Cork
Eoin was the sales person we met, he is very knowledgeable and friendly and made the experience a pleasure

Reply from DFS Furniture - Cork
Very good staff who were knowledgeable and friendly

Reply from DFS Furniture - Cork
Everything was high standard: staff, quality, design, friendly atmosphere.

Reply from DFS Furniture - Cork

Reply from DFS Furniture - Cork
i found the sales assistant, Mary I believe, extremely helpful and knowledgeable regards the furniture I required. With her expert help I was able to purchase the sofa and chairs that suited my tastes. I have nothing negative to say and would definitely recommend DFS

Reply from DFS Furniture - Cork
Overall our experience in DFS was excellent. The staff especially Joe were very helpful, informative and explained everything thoroughly to us. They left us time to view the couches on our own and were always there when we had any questions.

Reply from DFS Furniture - Cork
The staff were very good and friendly. The young man that served us was very attentive and professional who explained the hole process to us I would highly recommend him.

Reply from DFS Furniture - Cork
Eoin and Mary helped make our shopping experience an absolute dream! Would highly recommend shopping there

Reply from DFS Furniture - Cork
I purchased a sofa from DFS .The showroom was well laid out.The staff particularly Paula were incredibly helpful.she helped us to find perfect sofa and guided us through all the process and care of sofa.Highly recommended.

Reply from DFS Furniture - Cork
We were dealt with a very competent girl who explained everything clearly.Overall our experience at dfs went very well,

Reply from DFS Furniture - Cork
Many thanks to our sales advisor Niina who was extremely knowledgeable, friendly and helpful in recommending options to suit our specific requirements. Would highly recommend to others.

Reply from DFS Furniture - Cork

Reply from DFS Furniture - Cork
Friendly staff lots of choice.
Robert was very good and knowledgeable. Very happy

Reply from DFS Furniture - Cork
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