DFS Furniture - Cork Reviews 

2,797
TrustScore 5 out of 5

4.9

City Gate Park, Mahon Point, T12 DH0F Cork, IE


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Rated 5 out of 5 stars

There was this lovely lady that helped me out, if im not wrong her name was Priya, she was South Asian. I’m 18 and I was trying to buy a couch for my parents as a surprise and I felt pressure tryin... See more

Company replied

Rated 5 out of 5 stars

We had the pleasure of meeting Paula. She was extremely knowledgeable and understood what we needed. Went through all the extras with us, making sure we understood the process. We found the sofa we pi... See more

Rated 5 out of 5 stars

Sofa is exactly what we were looking for. Price was very reasonable. Paula was charming and so professional A great experience for start to end Thanks

Company replied

Rated 5 out of 5 stars

100% Customer service from a lovely girl named Daisy.Daisy gave us help and advice in choosing our Sofa and reclining armchairs she is so polite and friendly.Daisy is a credit to your company.

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,797)

93,171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience at DFS thanks…

I had a great experience at DFS thanks to Mary. She was friendly, knowledgeable, and took the time to understand what I was looking for in a sofa. Mary guided me through the options, explained everything clearly, and made the whole process simple and stress-free.

Excellent customer service—I’d highly recommend DFS, especially with Mary’s help.

April 3, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good Morning,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Service here is excellent

Service here is excellent, Staff member mary was so helpful from start to finish while we we're choosing our sofa we couldn't be happier 😀 with what we got.

April 2, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Katie was very helpful to us making …

Katie was very helpful to us making our choice and she knew the product.

March 23, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Robert was very helpful and…

Robert was very helpful and knowledgeable on the products

March 29, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Friendly

Friendly , accommodating and informative staff in Mahon Point today. Incredibly helpful and answered all my questions.

March 29, 2026
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Reply from DFS Furniture - Cork

Good morning Annemarie,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Eoin DFS Mahon Point very helpful

Eoin was the sales person we met, he is very knowledgeable and friendly and made the experience a pleasure

March 28, 2026
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Reply from DFS Furniture - Cork

Good morning Alison,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Quality and design

Everything was high standard: staff, quality, design, friendly atmosphere.

March 17, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good morning Yana,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very good information about the process

Very good information about the process

March 28, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good morning Trevor,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Positive experience at DFS


i found the sales assistant, Mary I believe, extremely helpful and knowledgeable regards the furniture I required. With her expert help I was able to purchase the sofa and chairs that suited my tastes. I have nothing negative to say and would definitely recommend DFS

March 24, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Overall our experience in DFS was…

Overall our experience in DFS was excellent. The staff especially Joe were very helpful, informative and explained everything thoroughly to us. They left us time to view the couches on our own and were always there when we had any questions.

March 22, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The staff were very good and friendly

The staff were very good and friendly. The young man that served us was very attentive and professional who explained the hole process to us I would highly recommend him.

March 22, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Brilliant service

Eoin and Mary helped make our shopping experience an absolute dream! Would highly recommend shopping there

March 18, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards.
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

I purchased a sofa from DFS .The…

I purchased a sofa from DFS .The showroom was well laid out.The staff particularly Paula were incredibly helpful.she helped us to find perfect sofa and guided us through all the process and care of sofa.Highly recommended.

March 18, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

We were dealt with a very competent…

We were dealt with a very competent girl who explained everything clearly.Overall our experience at dfs went very well,

March 17, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Many thanks to our sales advisor Niina…

Many thanks to our sales advisor Niina who was extremely knowledgeable, friendly and helpful in recommending options to suit our specific requirements. Would highly recommend to others.

March 16, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good Afternoon,

Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Excellent Service

Excellent service! Maeve was extremely helpful!

March 14, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Friendly staff lots of choice.

Friendly staff lots of choice.
Robert was very good and knowledgeable. Very happy

March 14, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good Morning Frances,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Straightforward

Straightforward

March 13, 2026
DFS Furniture - Cork logo

Reply from DFS Furniture - Cork

Good Morning Kevin,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

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