Fantastic experience from start to finish. We got exactly the sofa we wanted, and the attention to detail from the staff was excellent. The colleagues were friendly, knowledgeable, and made the whole... See more
Company replied
Location
Switch locationDale Road South, Warney Brook Furniture Centre, DE4 2ET Darley Dale, GB
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Great choice of furniture. Pleasant setting to walk round. Was greeted in arrival then left to my own devices after being told where things were to be found. Don’t get pestered but staff were never fa... See more
Company replied
We had Lee as our assistant and he was so good he explained everything , he was lovely. What we liked most was we weren’t followed round and pestered, it was a good experience and one we would recomme... See more
Company replied
its a really large showroom with a large number of sofa to choose from. it give you an overall experience of material, comfort, size and other features. so its easy to choose what we want and how w... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Dale Road South, Warney Brook Furniture Centre, DE4 2ET, Darley Dale, United Kingdom
- 0333 999 9738
4.9
Excellent
4K reviews
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Thank you to Alan for his customer…
Thank you to Alan for his customer service and offering his advice on the range of furniture available for contrast with our existing dining suite
July 19, 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Gary was really helpful and explained…
Gary was really helpful and explained everything we needed. He was knowledgeable and took care of everything we asked for. Fantastic
July 18, 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Fantastic experience from start to…
Fantastic experience from start to finish. We got exactly the sofa we wanted, and the attention to detail from the staff was excellent. The colleagues were friendly, knowledgeable, and made the whole process easy. We're really pleased with our purchase and would highly recommend them.
July 18, 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
We had Lee as our assistant and he was…
We had Lee as our assistant and he was so good he explained everything , he was lovely. What we liked most was we weren’t followed round and pestered, it was a good experience and one we would recommend.
July 17, 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service….very welcoming…
Great customer service….very welcoming and helpful especially to our almost eight year old Grandson
July 16, 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for sharing your kind feedback with us.
Kind regards
Holly M
DFS Customer Support
Outstanding customer service.
Great choice of furniture. Pleasant setting to walk round. Was greeted in arrival then left to my own devices after being told where things were to be found. Don’t get pestered but staff were never far away. Young man who eventually dealt with me went out of his way to show me what I wanted and let me test out certain features. Very knowledgeable. Excellent customer service.
July 16, 2026
Reply from DFS Furniture - Darley Dale
Hello Pat,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
This is the second time we have bought…
This is the second time we have bought from DFS and the staff are amazing so helpful couldn’t fault them.
July 15, 2026
Reply from DFS Furniture - Darley Dale
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Gary was very helpful and took time to…
Gary was very helpful and took time to listen and help
July 15, 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
We have bought several sofas from DFS…
We have bought several sofas from DFS over the years. Our much loved sofa in our conservatory is starting to show signs of age - so we needed a new one. Yesterday we found one we liked. April did a good job supporting us.
July 14, 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Friendly staff
Friendly staff, we were able to order the chairs we wanted without any issue.
July 13, 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Great service from Steve at the Darley…
Great service from Steve at the Darley Dale store. Very helpful and thorough.
July 11, 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We were expertly dealt with by Garry…
We were expertly dealt with by Garry who was most courteous and knowledgeable, he helped us in our decisions
July 8, 2026
Reply from DFS Furniture - Darley Dale
Hello Andrew,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
good customer service
its a really large showroom with a large number of sofa to choose from. it give you an overall experience of material, comfort, size and other features. so its easy to choose what we want and how we want it in terms of material, colour , size and orientation.
special thanks to Gary who oriented us to shop and helped us with the purchase. service was excellent.
July 8, 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We were very pleased with the service…
We were very pleased with the service we received from gary he was very knowledgeable and informative and put us at ease he was very helpful and friendly and we look forward to our new furniture thankyou very much
July 6, 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Very helpful and friendly team there
July 5, 2026
Reply from DFS Furniture - Darley Dale
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Great customer service
July 5, 2026
Reply from DFS Furniture - Darley Dale
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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