DFS Furniture - Darley Dale Reviews 

4,445
TrustScore 5 out of 5

4.9

Dale Road South, Warney Brook Furniture Centre, DE4 2ET Darley Dale, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We were very impressed and grateful for the help and advice provided by our salesman (sorry I forgot his name, but he'd just been off for 3 months for a knee operation). He was knowledgeable and profe... See more

Company replied

Rated 5 out of 5 stars

Good choice of furniture which made it hard to decide on one but Lee patiently explained all features and we are confident we've got the one we wanted. Not at all 'pushy' as we feared from experience... See more

Company replied

Rated 5 out of 5 stars

We were greeted on entering the building and then left the look around. We were asked if we needed any help, after replying that we were just looking again left to look around at our leisure. After... See more

Company replied

Rated 5 out of 5 stars

April was our salesperson today. She introduced herself to us, gave us advice on what we told her we were looking for and left us to browse. We went to find her once we had chosen. She was helpful... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Dale Road South, Warney Brook Furniture Centre, DE4 2ET, Darley Dale, United Kingdom

  • 0333 999 9738

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(4,445)

93,435 reviews in the last 12 months

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Rated 5 out of 5 stars

Plenty of choice and well displayed

Plenty of choice and well displayed. Staff very helpful without being intrusive.

September 2, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Have purchased items on a number of…

Have purchased items on a number of occasions from DFS. The staff are always extremely helpful and attentive. Like the fact that you are not pressured into purchasing something you are unsure about.

September 2, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Firstly found what we liked

Firstly found what we liked, no hassle from staff, just very helpful when needed.

September 2, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

April at Darley Dale

April at the Darley Dale store was brilliant. So lovely and went through everything with us perfectly. Can’t thank her enough

September 1, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Sales person was so helpful and made…

Sales person was so helpful and made sure all the order we wanted was correct even sorting a system error that was not allowing us to order the correct item. Many thanks for sorting out

August 31, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 4 out of 5 stars

We visited dfs on a very busy bank…

We visited dfs on a very busy bank holiday. We didn't have to wait long before we were served by a very friendly guy called Gary. Within 25 minutes we were good to go with our furniture all ordered and paid for, even some discount thrown in, which was a lovely bonus. The only reason I've given 4 stars and not 5 is because when I got home and checked my emails I realised he'd ordered the slightly different specification on the chair to what I asked for. I've since rang them and been told il get a phone call within 3 days and hopefully it will be sorted.

August 31, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Exemplary service and quality.

We were very impressed and grateful for the help and advice provided by our salesman (sorry I forgot his name, but he'd just been off for 3 months for a knee operation). He was knowledgeable and professional, helpful and friendly, without being invasive or overbearing. He made sure we got exactly what we wanted, without pressure. The quality of DFS sofas means we won't go anywhere else (our last DFS sofa lasted 11 years).

August 31, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Good choice of furniture which made it…

Good choice of furniture which made it hard to decide on one but Lee patiently explained all features and we are confident we've got the one we wanted. Not at all 'pushy' as we feared from experiences elsewhere.

August 31, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The lady that helped me ‘Sam’ was very…

The lady that helped me ‘Sam’ was very friendly, professional and honest. Exactly what you need when making a large purchase. Could not recommend her enough.

August 31, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Lovely

Very helpful staff, good sale

August 31, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

Thank you for your positive review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very friendly

Very friendly, excellent service. Thank you

August 31, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The layout of the store and the very…

The layout of the store and the very friendly and helpful staff

August 31, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

April

April was our salesperson today. She introduced herself to us, gave us advice on what we told her we were looking for and left us to browse. We went to find her once we had chosen. She was helpful, approachable and in no way 'pushy'. Our thanks to April for a smooth and comfortable experience.

August 30, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that April met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Champions do the bit Extra 👍 We were met with a welcoming smile by a…

We were met with a welcoming smile by a lady named Rachel. She first asked our requirements and then explained the layout of the showrooms. She took time with us to ask questions. She then led us through a couple of the showrooms explaining the clear pricing and details of the suites. Rachel did not pressure us but did make sure that what we were looking for was available and asked us if we wanted to look around by ourselves. Which gave my wife and myself opportunity to discuss what we had seen and decide what we wanted. After a short time Rachel returned and she was pleased to find we had decided to purchase a lovely three piece suite and rug. She spent time explaining and ensuring that order and details were correct and also about delivery. Another colleague of DFS cross checked the order. The payment went through with no problems.
We have trade with DFS from the early days when you set up in Darley Dale. Today Your Showroom and products looked great and Staff were very friendly and professional.
Thank you.
Terry & Pam Whetton

August 30, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Good Morning,

Thank you for taking the time to leave us a 5* review. We’re happy that Rachel met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Very helpful

Very helpful, not pushy at all, explained everything well, nice showroom and good quality furniture.

August 30, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

We approached april who was very busy…

We approached april who was very busy but told us she'd got back to us which she did .Very pleasant experience informative and efficient. Would highly recommend the place .

August 30, 2026
DFS Furniture - Darley Dale logo

Reply from DFS Furniture - Darley Dale

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

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