We were very impressed and grateful for the help and advice provided by our salesman (sorry I forgot his name, but he'd just been off for 3 months for a knee operation). He was knowledgeable and profe... See more
Location
Switch locationDale Road South, Warney Brook Furniture Centre, DE4 2ET Darley Dale, GB
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See what reviewers are saying
Good choice of furniture which made it hard to decide on one but Lee patiently explained all features and we are confident we've got the one we wanted. Not at all 'pushy' as we feared from experience... See more
We were greeted on entering the building and then left the look around. We were asked if we needed any help, after replying that we were just looking again left to look around at our leisure. After... See more
Company replied
April was our salesperson today. She introduced herself to us, gave us advice on what we told her we were looking for and left us to browse. We went to find her once we had chosen. She was helpful... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Dale Road South, Warney Brook Furniture Centre, DE4 2ET, Darley Dale, United Kingdom
- 0333 999 9738
4.9
Excellent
4K reviews
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Amazing experience
Amazing friendly staff very helpful and a special mentio to Gary who sorted our sofa very friendly helpful and professional would definitely be buying or next sofa from these
August 8, 2026
Reply from DFS Furniture - Darley Dale
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Staff friendly - easy buying process
Staff friendly - went through options and paperwork to make sure we were happy with everything - not overbearing or pushy - just talked through styles and colour options with clear pricing
August 8, 2026
Reply from DFS Furniture - Darley Dale
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Friendly helpful staff
August 1, 2026
Reply from DFS Furniture - Darley Dale
Hello Lee,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Hello Jill,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
The staff was more than helpful and…
The staff was more than helpful and happy to answer all our questions, very professional
August 7, 2026
Reply from DFS Furniture - Darley Dale
Hello Mr Vardy,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Recommended
Lots to look at, Gary was very knowledgeable about furniture we were looking at. We didn't feel rushed in any way. Warm welcome. Great choice.
It couldn't have been better
August 1, 2026
Reply from DFS Furniture - Darley Dale
Hello Martin,
Thanks for your lovely feedback, we’re glad to hear Gary met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
We were able to have a very good look…
We were able to have a very good look around without being pushed into a speedy purchase
August 6, 2026
Reply from DFS Furniture - Darley Dale
Hello James,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Very friendly and helpful staff
August 6, 2026
Reply from DFS Furniture - Darley Dale
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Great representative who was fully…
Great representative who was fully knowledgeable about the item and made us feel very comfortable. Gary could not do enough to help us through the buying process and after care products.
August 4, 2026
Reply from DFS Furniture - Darley Dale
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Gary spent a great deal of time helping…
Gary spent a great deal of time helping us to decide on a new suite. He was very courteous and pleasant. W
August 4, 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service
Excellent service. Gary was really helpful and informative. Really pleased. Just can’t wait for my furniture now.
August 4, 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
New Stowen sofas
Alan the Salesman at the Darley Dale store was attentive, helpful and efficient.
August 2, 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
As soon as we entered DFS assistant…thanks to Gary for all your professionalism today
As soon as we entered DFS assistant Gary welcomed us, he asked if he could help, we explained what we were looking for, he was very polite and friendly, he gave us directions but said l am about if you need me, he was so helpful and kind, once we had decided on a lovely soft he asked us to sit down on the furniture we were buying, he offered refreshments, we chatted, he was absolutely amazing, he didn't rush us, he made us feel so relaxed, Gary is certainly brilliant at his job, he presented as very clean, smart and knowledgeable, he demonstrated the sofa, he made sure we understood what we were paying for, I honestly think if it wasn't for his kindness we may have looked elsewhere for comparisons, top marks Gary and many thanks for today
August 2, 2026
Reply from DFS Furniture - Darley Dale
Good Morning,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind Regards,
Lorraine E
DFS Central Customer Support
Very helpful
Nice honest helpful service explained everything to us. The store was nice and clean tidy and set up well that's why we came back to buy from you again.
August 2, 2026
Reply from DFS Furniture - Darley Dale
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Quick Seamless Purchase
Once we had selected our purchase preferences we were then assisted by the DFS salesperson, who was very helpful. We answered all of our questions and proceeded our order, very efficiently, without fuss, fully explaining all aspects of our purchase and our credit agreement.
August 2, 2026
Reply from DFS Furniture - Darley Dale
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Lots of choices
Lots of choices. Staff very friendly. Big sell for me was allowing dogs in your premises
August 2, 2026
Reply from DFS Furniture - Darley Dale
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Quick & Simple.
Gary was really knowledgeable and helpful. He explained everything & placing our order was quick & simple.
August 2, 2026
Reply from DFS Furniture - Darley Dale
Good Morning,
We are really happy that Gary met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Staff very helpful
Staff very helpful, the service very good and the customer service was 100%
August 1, 2026
Reply from DFS Furniture - Darley Dale
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
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