The whole process at the Derby branch was painless. All details of our purchase were explained fully and any questions we had were answered. This is the forth time we have purchased from DFS because w... See more
Company replied
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Great customer service from Wayne in the Derby branch, Explained everything in great detail, he wasn’t at all pushy and we weren’t rushed into anything. We did find what we were looking for and the fr... See more
Company replied
Tasinah was extremely knowledgeable, friendly and helpful. We visited the store with 3 sofas set in mind but ended up buying a totally different one with Tasinah’s expertise! What a truly wonderful me... See more
Company replied
We visited the store with 3 sofas set in mind that we wanted. Tasinah came over to help us and her knowledge and professionalism was outstanding. She went above and beyond to help us, was extremely h... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Mansfield Road, Meteor Centre, DE21 4SY, Derby, United Kingdom
- 0333 999 9818
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Mark was great in helping me pick the…
Mark was great in helping me pick the ideal sofa. He was well informed and polite
June 6, 2026
Reply from DFS Furniture - Derby
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Staff
Both people who were helping is with our purchase were very professional, polite, pleasant and helpful
June 4, 2026
Reply from DFS Furniture - Derby
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Mark my sales rep was really…
Mark my sales rep was really informative, friendly, and very happy to help, was a great experience and couldn’t of asked for a better person to help me
June 4, 2026
Reply from DFS Furniture - Derby
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
The young lady at the Derby store came…
The young lady at the Derby store came to me and asked if I needed any help she went on to show me all the chairs in stock. I have ordered one with the help from her and I’m very pleased with it.
June 4, 2026
Reply from DFS Furniture - Derby
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Wayne was extremely friendly and very…
Wayne was extremely friendly and very professional and very informative about the product.
June 3, 2026
Reply from DFS Furniture - Derby
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Derby
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Lovely staff
June 1, 2026
Reply from DFS Furniture - Derby
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Derby
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
What a lovely experience
What a lovely experience. Tanib ( I am sorry if that not how you name is pronounced)
Very pleasant lady. And made the experience very fun and easy.
May 31, 2026
Reply from DFS Furniture - Derby
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Derby
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Derby
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We were greeted with a lovely young man…
We were greeted with a lovely young man called Dominic.. So Very helpful in every way..
April 29, 2026
Reply from DFS Furniture - Derby
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Was made to feel welcome was not pushy…
Was made to feel welcome was not pushy and explained everything well gave me space to look around and make my decision on my own. When it came to making my order everything was extremely easy and explained well.
May 28, 2026
Reply from DFS Furniture - Derby
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Was looked after splendidly
Was looked after splendidly, was a kind person who brews a nice chocolate and coffee lol.
Was very knowledgeable and thorough.
Was a pleasure buying a corner suite.
May 28, 2026
Reply from DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Incredibly helpful staff
While I already knew the sofa I wanted, Courtney at the Derby Meteor store was a massive help with my purchase. He took the time to run through the best layout possible and answered all my questions prior to purchase. Massive thanks.
May 26, 2026
Reply from DFS Furniture - Derby
Hello Scott,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lia
DFS Customer Support
Nicola was a really friendly
Nicola was a really friendly , knowledgeable and efficient sales assistant that helped make the sale a fun experiance
May 25, 2026
Reply from DFS Furniture - Derby
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
My experience as normal with Sunny at…
My experience as normal with Sunny at Derby Meteor centre DFS amazing. I have been coming here for about 20 years now and have I had Sunny do my order or the manager Michael and have always had a professional experience with either of them and will not go anywhere else to order my Furniture. Thank you both as always 10/10.
May 23, 2026
Reply from DFS Furniture - Derby
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great selection of Sofas
Great selection of Sofas, the lady that dealt with us was very informative, helpful and understood our needs with no pressure, showed us so many different options of colours, style and material. Took us 3 trips but have finally decided to go for 2 x 3 seater Sofas
May 21, 2026
Reply from DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Sales lady Amie was very helpfull…
Sales lady Amie was very helpfull without being pushy.
She understood our requirements and gave good advice.
May 19, 2026
Reply from DFS Furniture - Derby
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
DFS are the best
DFS are the best. Their furniture is of the highest quality and are very durable. It looks great in our home.
January 18, 2026
Reply from DFS Furniture - Derby
Good morning Paul,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
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