Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting... See more
Company replied
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Popped in on my lunch break to order a new sofa. Amy was absolutely lovely - so friendly and knowledgeable! The sofa was ordered with no hassle (other than the tablet being a bit slow) and the custome... See more
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Wonderful service from Ellie. She was polite and friendly and gave me all the advice I need and her own personal tip for rotation of cleaning my new sofa. 10 isn't a high enough score. She fabulous in... See more
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Ruth, made us very welcome. She answered every question we had with knowledge and professionalism. Her service was second to none. We look forward to the delivery of our new furniture.
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
467 Clepington Road, DD3 8RX, Dundee, United Kingdom
- 0333 999 9823
4.9
Excellent
6K reviews
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Casey was very attentive and helpful
Casey was very attentive and helpful. We took quite a while to make our minds up and she was very patient with us. We didn't feel rushed or pressured in any way. Casey also made some very good suggestions about the items we were buying.
May 31, 2026
Reply from DFS Furniture - Dundee
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vabessa
DFS Customer Support
John helped us with our decision…
John helped us with our decision answering all our questions, made us feel as ease and explained everything to our satisfaction
June 2, 2026
Reply from DFS Furniture - Dundee
Hello William,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Superb Service - second to none.
We received excellent service when we placed our order for the new suite. Additional information provided ensured we chose the correct furniture for us. Would buy again from DFS without hesitation all staff we interacted with were most helpful.
June 1, 2026
Reply from DFS Furniture - Dundee
Hello Margaret,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Dundee
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
very pleasant and informed about…
very pleasant and informed about products made us feel at ease with whole process very happy with service would recommend dfs to people we know
June 1, 2026
Reply from DFS Furniture - Dundee
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
I had the most enjoyable and relaxing…
I had the most enjoyable and relaxing visit to DFS Dundee today. I wasn't overly sure what I was looking for and was given the space to wander without pressure. John was exceptional in his customer service, I can't fault the entire team, and I'm very much looking forward to my sofa arriving.
June 1, 2026
Reply from DFS Furniture - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Looking for a dog sofa
Looking for a dog sofa, found exactly what we wanted. Price and process was seemless.
May 31, 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
New sofas
Staff member (Sean) explained the information about our purchase in a clear and concise way! Answered our questions informatively and spent a great deal of time allowing us to make an informed choice, no pushy sales techniques.
Looking forward to receiving our goods!
May 31, 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Mattress
Went in to look for a mattress, Sean helped us find the right mattress and took care of the rest.
Overall it was a stress-free and pleasant experience.
May 31, 2026
Reply from DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Dundee
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
From the minute we walked in the door…
From the minute we walked in the door John was incredibly helpful. We had a new corner suite within 30 minutes.
Thoroughly recommend.
May 29, 2026
Reply from DFS Furniture - Dundee
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with John.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Dundee
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Sofabed
Firstly showed me what I asked for. Not what he thot. He answered everything I asked which help me a lot. Took me through everything that needed to be done for my order. No fancy words. Was a really nice man. Made me feel at ease. Very friendly no hard sell
May 29, 2026
Reply from DFS Furniture - Dundee
Hello Denise,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Emily was very helpful and…
Emily was very helpful and knowledgeable about the products.
A credit to the store and Dfs in general.
May 28, 2026
Reply from DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Suzie was so helpful and knowledgeable…
Suzie was so helpful and knowledgeable about the products. She made my visit to the store relaxing and enjoyable. She put me at ease with making decisions and choices and I was glad to have met her because I left the shop feeling accomplished and excited. I want to thank her for going above and beyond with her service. I ended up purchasing a gorgeous suite and enjoyed my time in the shop. Thankyou Suzie.
May 27, 2026
Reply from DFS Furniture - Dundee
Hello Kimberley,
We're really grateful you shared this amazing 5* review. We are glad to hear that Suzie helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Very quick service from start to…
Very quick service from start to finish! Very helpful. John dealt with us and his customer service is 10/10.
May 26, 2026
Reply from DFS Furniture - Dundee
Hello Becca,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Dundee
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Top class customer service
May 24, 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Dundee
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
John was so helpful and friendly
John was so helpful and friendly. A pleasure to deal with .
May 25, 2026
Reply from DFS Furniture - Dundee
Hello Gordon,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
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