Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting... See more
Company replied
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Popped in on my lunch break to order a new sofa. Amy was absolutely lovely - so friendly and knowledgeable! The sofa was ordered with no hassle (other than the tablet being a bit slow) and the custome... See more
Company replied
Wonderful service from Ellie. She was polite and friendly and gave me all the advice I need and her own personal tip for rotation of cleaning my new sofa. 10 isn't a high enough score. She fabulous in... See more
Company replied
Staff all very friendly, Emily was very helpful and knowledgeable when it came to purchasing a sofa that was designed for family life. She took time to go through everything with us and we didn’t feel... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
467 Clepington Road, DD3 8RX, Dundee, United Kingdom
- 0333 999 9823
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from DFS Furniture - Dundee
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
My visit today was very chilled no…
My visit today was very chilled no pressure to buy . Jackson was very helpful explaining everything I needed to know . Would definitely recommend to family and friends
June 18, 2026
Reply from DFS Furniture - Dundee
Good Afternoon,
We are really happy that Jackson met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Excellent service, helpful, informative, made buying new couch very easy
June 18, 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Dundee
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Staff were really welcome and not…
Staff were really welcome and not pushy. Very informative and patient with my decision making.
June 17, 2026
Reply from DFS Furniture - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Beth was very helpful and even mocked…
Beth was very helpful and even mocked up sofas in styles and colours we liked to help us choose. Everything was straightforward and explained perfectly by Beth.
June 13, 2026
Reply from DFS Furniture - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards
Vanessa
DFS Customer Support
Casey was very helpfull and not pushy.
June 16, 2026
Reply from DFS Furniture - Dundee
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Dundee
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Dundee
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Hi my experience was great, bought a sofa young girl, was lovely and helpful.
Great service
June 14, 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Perfect, down to earth service.
We were given answers to our questions, lots of information offered on different options. Nothing was too much trouble for the girl we dealt with.Thank you Ellie, your brain must have been on overload with us. You were lovely and down to earth .
Resulting in us buying a suite there and then.
June 14, 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
A lovely young lady called Emily very…
A lovely young lady called Emily very helpful and pleasant!
June 14, 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Very helpful in all aspects on the sale…
Very helpful in all aspects on the sale and we thoroughly enjoyed our experience. Thanks again
June 13, 2026
Reply from DFS Furniture - Dundee
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service from start…
Excellent customer service from start to finish during the ordering process.
Emilie was very helpful and her colleagues were also friendly and polite.
June 13, 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
John was very helpful and the sale of…
John was very helpful and the sale of the seat was smooth
June 13, 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Our sales person was extremely helpful…
Our sales person was extremely helpful and explained everything in full detail. I would definitely recommend DFS dundee.
June 13, 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Assistant was extremely helpful and…
Assistant was extremely helpful and listened to what we were looking for. She pointed us to the chairs most suited to our requirements.
June 13, 2026
Reply from DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Great experience in Dundee store
We visited the Dundee store and were offered some assistance from Beth. She was extremely helpful and not at all pushy. She offered useful practical advice which really helped to steer us towards a decision
The whole process was smooth and efficient
June 11, 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The wife wants a chair.
Easy buying process.
Staff member was very helpful.
All staff were friendly.
June 11, 2026
Reply from DFS Furniture - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Dundee
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
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