George was great made me and the family feel welcome, listened to our needs and wants and found something suitable with absolutely no pressure to buy there and then Didn't purchase anything... See more
Company replied
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See what reviewers are saying
We liked that the staff member was actively looking to help but was not pushy at all. Explained things well and we found him easy to deal with. Was very knowledgeable and we did buy additional feature... See more
Company replied
As soon as I walked in the store I was greeted by 2 friendly members of staff asking if I needed any assistance. I was looking for a specific sofa to try out (Somerford double chaise) and Geor... See more
Company replied
Highly recommend DFS. Staff very helpful, not pushy . Friendly, informative and happy to answer any questions. Fifth purchase from them and no complaints
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
A1, Milton Link, EH15 3QH, Edinburgh, United Kingdom
- 0333 999 9793
4.9
Excellent
10K reviews
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Reply from DFS Furniture - Edinburgh
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Amazing and friendly staff
Amazing and friendly staff. Exceptionally well informed on their range of couches. Very patient and welcoming. Would highly recommend.
July 21, 2026
Reply from DFS Furniture - Edinburgh
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The lady was very friendly
The lady was very friendly, accommodating and professional, very good
June 30, 2026
Reply from DFS Furniture - Edinburgh
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Edinburgh
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Edinburgh
Hello Aurimas,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Fabulous 💕
Karina was fabulous 💕 Very informative with excellent customer service skills. Thank you Karina 💕
July 20, 2026
Reply from DFS Furniture - Edinburgh
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Staff very helpful plenty of space to…
Staff very helpful plenty of space to walk around showroom
July 19, 2026
Reply from DFS Furniture - Edinburgh
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Only went for a look
Only went for a look. Hubby saw latest suite and we have bought it! Nothing was a problem with Farooq. Explained what we had and we were only looking for a change, took us to see a few but settled on the 2nd one. Great customer service. Answered all questions we had!
July 19, 2026
Reply from DFS Furniture - Edinburgh
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Farooq met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Ashish
Ashish, the person in the shop who helped us, was very helpful. He gave us space but was on hand for any questions we had then advised us well throughout the buying process.
July 18, 2026
Reply from DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Sofa buying
Thoroughly enjoyable experience. Kaitlan introduced herself as we entered the store, left us to look around the showroom and only approached us when we wished some information. She was extremely knowledgeable and gave us a first class service
July 18, 2026
Reply from DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Edinburgh
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Great Experience
Really nice staff, very knowledgeable. Guided us through the choices and purchase without being pushy
July 16, 2026
Reply from DFS Furniture - Edinburgh
Hello Alex,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Carrie at milton link Edinburgh dfs…
Carrie at milton link Edinburgh dfs went above and beyond to make the entire process smooth and stress-free. They were incredibly knowledgeable, listened to exactly what we needed, and never made me feel pressured. I couldn't be happier with my purchase. Highly recommend asking for her thank you again
July 16, 2026
Reply from DFS Furniture - Edinburgh
Hello David,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Riddhi couldn’t have been more patient…
Riddhi couldn’t have been more patient and helpful. She talked through all our different sofa options and made useful suggestions throughout the buying process. A very pleasant and positive experience at DFS with Riddhi.
July 16, 2026
Reply from DFS Furniture - Edinburgh
Hello Rosie,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Sofa shopping
The member of staff that helped us was very kind and friendly. Very good service. Thank you
July 15, 2026
Reply from DFS Furniture - Edinburgh
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Very lovely lady served us
Very lovely lady served us, was really knowledgeable and patient!
July 14, 2026
Reply from DFS Furniture - Edinburgh
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
Zara was excellent
Zara was excellent, patient and helpful. Her knowledge helped ne decide on my purchase
July 15, 2026
Reply from DFS Furniture - Edinburgh
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Riddhi was exceptionally helpful
Riddhi was extremely helpful, friendly and professional throughout the whole experience - the showing of suites on the Tuesday evening as well as the sales closure on the Wednesday afternoon.
July 15, 2026
Reply from DFS Furniture - Edinburgh
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great service by the dfs staff
July 14, 2026
Reply from DFS Furniture - Edinburgh
Hello Muhammad,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
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