DFS Furniture - Enfield Reviews 

6,785
TrustScore 5 out of 5

4.9

Great Cambridge Road, EN1 1UJ London, GB


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Rated 5 out of 5 stars

My wife, daughter and I recently visited DFS Enfield as we were looking for a sofa for our living room and a sofa bed for our daughter’s room. We received excellent service from Saif, who was extremel... See more

Company replied

Rated 5 out of 5 stars

Iqbal was super attentive and focused on answering all our questions. He listened and paid attention to our requirements, after which he was able to assist us with purchasing the sofas we wanted.... See more

Rated 5 out of 5 stars

We’ve used DFS on a number of occasions always found the service excellent and the sofas that we bought in the past have always been been of good quality the after sales is also good when needed the... See more

Company replied

Rated 5 out of 5 stars

We had a great experience at DFS Enfield. Saiful Alam was extremely helpful, friendly and professional throughout our visit. He took the time to explain everything clearly, answered all of our que... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Great Cambridge Road, EN1 1UJ, London, United Kingdom

  • 0333 999 9783

4.9

Excellent

TrustScore 5 out of 5

7K reviews

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4.9

All reviews

(6,785)

98,550 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service and friendly…

Excellent customer service and friendly staff.
Lisa was very pleasant, helpful and professional. Helped us through making our decision amongst the many sofas available, the care package, maintenance products available and the finance options.

August 22, 2026
Rated 5 out of 5 stars

Fantastic service

Iqbal was super attentive and focused on answering all our questions. He listened and paid attention to our requirements, after which he was able to assist us with purchasing the sofas we wanted.

Iqbal is an excellent salesman. Focused, professional and attentive. Thank you so much!

August 22, 2026
Rated 5 out of 5 stars

Excellent

My wife, daughter and I recently visited DFS Enfield as we were looking for a sofa for our living room and a sofa bed for our daughter’s room. We received excellent service from Saif, who was extremely helpful, polite and professional. He took the time to understand exactly what we needed and patiently explained the different options available. Ravi, the Floor Manager, was also very friendly, supportive and made sure everything went smoothly. We really appreciated their genuine approach, patience and excellent customer service. A big thank you to Saif and Ravi – highly recommended!

August 15, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Staff was very helpful

Staff was very helpful. Advise us about our question.

August 19, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Great service

Great service, very knowledgable salesman. Lovely corner unit too.

August 21, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

It was the way the staff approached us…

It was the way the staff approached us very friendly but a professional way iqbal was very understanding for our needs helped us make a decision about choosing our sofas and helped us with our measurements I would go to dfs again

August 14, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

The experience was excellent

The experience was so good, the staff who name was Richie was so good at explaining everything about the sofa and he was so kind and helpful. Excellent work

August 21, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Extremely pleased with the quality of…

Extremely pleased with the quality of the items I bought and the sales person was extremely helpful in helping me choose and had great ideas on the colors i was looking for I felt he understood me totally

August 21, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Customer service was amazing they…

Customer service was amazing they really looked after us a huge shout out to Lisa who was dealing with us incredible came away very happy

August 20, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello Zoe,

Thanks for your lovely feedback, we’re glad to hear Lisa met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

I was assisted by the lovely Mae…

I was assisted by the lovely Mae Davies, she was so patient and polite and very professional and helped me pick my lovely sofa, would definitely recommend Enfield DFS thanks to Mae

August 19, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mae.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

So far, so good

Great in store costumer Service

August 10, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very friendly and understanding sales…

Very friendly and understanding sales people especially molly so helpful and clear

August 19, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello Fetakis,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very helpful

Very helpful

August 19, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello John,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Purchase of furniture

We’ve used DFS on a number of occasions always found the service excellent and the sofas that we bought in the past have always been been of good quality the after sales is also good when needed the store at The branch and enfield on the A10 are knowledgeable and friendly. And very helpful 

August 19, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

My experience was good I even got a…

My experience was good I even got a free coffee why I was there it was lovely i could smell the coffee as I walked in there I like the corner sofabed I ordered but I am waiting for it to arrive still

August 8, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello Georgina,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Staff were very helpful, the whole experience was relaxed and calm, didnt rush into anything . Absolutely great experience

Staff were great, everthing was laid out well to show the furniture in a great way.Service with a smile and friendly chat.

August 16, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Highly recommended

We were served by Iqbal - very friendly, and professional gentleman who answered all our questions and provided a great customer service.
Highly recommended

August 16, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello Alice,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Molly at the Enfield DFS was a really…

Molly at the Enfield DFS was a really lovely person.
She was kind and friendly and answered all our questions with ease.
She spoke about the product we were purchasing and although offered us other things to accompany the product we didn’t feel pressured as sometimes you might to buy stuff we didn’t want .
Real assets to your team. Thank you Molly

August 16, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Customer service was brilliant

Customer service was brilliant, very friendly, very helpful, everything was easy no hassle showed all the differant options.

Saif was brillant

August 16, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello George,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

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