We had a great experience at DFS Enfield. Saiful Alam was extremely helpful, friendly and professional throughout our visit. He took the time to explain everything clearly, answered all of our que... See more
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From the moment l entered the shop, the introduction was warm & welcoming. I was given an opportunity to browse freely & was not made to feel as if l was intruding when l proceeded to ask my numerous... See more
Company replied
I visited DFS Enfield near to closing time on a Sunday. The customer service was very welcoming and exceptional. Molly her colleague stayed over an hour and half later to make sure our sale went throu... See more
Company replied
really helpful staff and a good choice of suites Saiful was extremely helpful without being pushy which is exactly what i look for in a good sales person. I found the whole experience very goo... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Great Cambridge Road, EN1 1UJ, London, United Kingdom
- 0333 999 9783
4.9
Excellent
7K reviews
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Peaceful experience
Staff was extremely friendly and most important gave us time and space to choose what we wanted. Others places we visited had staff following us around the store which was kind of intimidating; however, here at DFS the staff politely waited until they knew we were ready before approaching us. In addition, they answered all our questions promptly and explained everything simply and politely.
May 24, 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Enfield
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Enfield
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Welcoming showroom and staff .
Welcoming showroom and staff .
The salesman was very helpful and went to a lot of trouble to make sure my son purchased what he wanted .
May 22, 2026
Reply from DFS Furniture - Enfield
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Great staff quick and thorough process
May 20, 2026
Reply from DFS Furniture - Enfield
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Enfield
Hello Elona,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Enfield
Good morning Robert,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Delivery information is not clear
Delivery information is not clear. Even after requesting a reschedule, there was no proper response. Because of this, I am struggling to manage my duty schedule. Our house is very far away, and it takes nearly 4 hours to travel. Every day I keep worrying about which day is selected for delivery. Please improve communication and provide proper delivery updates.
May 11, 2026
Reply from DFS Furniture - Enfield
HI Shoji,
We are really sorry to hear the concerns you have raised in relation to your delivery. Looking into your order we are able to see this is one of our delivery couriers who will contact you directly to arrange delivery. Once a delivery has been accepted they will provide an estimated time frame for delivery to you.
Kind Regards,
Vanessa
DFS Customer Support
Lisa was amazing throughout
Lisa was amazing throughout, she greeted us and ask if we know what we looking for.. the sofa set we selected online didn’t look great so she suggested her few more options according to our needs and how we can build it accordingly..
Her suggestions was great..
May 17, 2026
Reply from DFS Furniture - Enfield
Good afternoon,
Thanks for your lovely feedback, we’re glad to hear Lisa met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Enfield
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
The staff were very informative
The staff were very informative, no waiting around, quick and easy to organise, 10 out of 10 for them. Very pleased with the service
May 16, 2026
Reply from DFS Furniture - Enfield
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great Sales Rep - highly recommend…
Met a lovely sales rep who was very patient as we were a little indecisive. He was thorough in his information, not pushy at all, extremely helpful and just a nice guy. He actually made us want to place an order if though we initially went just for a look.
May 17, 2026
Reply from DFS Furniture - Enfield
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Enfield
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Diverse options, excellent staff
Great diversity of options to Choose from. Customer service was superb. I’m happy with my choice aided by excellent staff on ground. Highly recommended 💯
May 15, 2026
Reply from DFS Furniture - Enfield
Good morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Really nice representative for dfs
Really nice representative for dfs. Explained everything throughly
May 8, 2026
Reply from DFS Furniture - Enfield
Good morning Vittoria,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Good experience from the first staff i…
Good experience from the first staff i met to the one who served me were very professional and understand customer care.
May 15, 2026
Reply from DFS Furniture - Enfield
Good morning Michael,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Very helpful
May 8, 2026
Reply from DFS Furniture - Enfield
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Excelant service they could not have been more helpful
In a nutshell she'll. they are producing. Quality furniture
May 6, 2026
Reply from DFS Furniture - Enfield
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Hello, this is a very good campaign, they have quality products, long-lasting products. I bought from them before and was very satisfied. 100% guaranteed, I recommend them to everyone. Stay away from
Hello, this is a very good campaign, they have quality products, long-lasting products. I bought from them before and was very satisfied. 100% guaranteed, I recommend them to everyone. Stay away from other campaigns because I bought from them before and they were very bad, they wore out quickly. I could talk about these endlessly, but they don't change color and never tear. Honestly, buy quality, you'll be satisfied. I bought everything for my house from them, bed, table, sofa, I bought The installment plan is the best, 100 lira a month, nothing to waste, no monthly expenses outside. Sofa, bed, table are very important. Everyone should come, they will be happy. Thank you, I was very happy today, someone welcomed me very well, I don't know their name, I was very happy, my wife and I bought a sofa, table, and chairs. Thank you.
May 14, 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are so happy to hear about the great service you had with our advisers. Thank you so much for placing an order with us and we do hope you love your furniture once it arrives.
Kind Regards,
Holly M
DFS Customer Support
The lady at the Enfield branch was…
The lady at the Enfield branch was fantastic, sent an email to check if the corner sofa was a 90 degree angle.
Then emailed us to confirm and then arranged to call us to order over the phone.
Lovely lady to deal with (Lisa) explained everything your an asset to DFS thank you for your help 👍🏻
May 6, 2026
Reply from DFS Furniture - Enfield
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
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