Marcus was extremely friendly, helpful and professional, as was his colleague whom we met briefly. He was able to provide full information about the product and extras we could have without being ‘p... See more
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We had a good experience at DFS Exeter. The staff were friendly and happy to answer any questions without being pushy. They took the time to help us find what we were looking for and explained the op... See more
Company replied
We had a great experience shopping at DFS, the staff were attentive but not pushy and allowed us to wander around and try out sofas at our own leisure, only popping by occasionally to give any more in... See more
Company replied
The lady that helped us was excellent. Very knowledgeable about your products and couldn't do more to help. We actually purchased the sofa that she recommended once she understood our needs. She was... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, United Kingdom
- 0333 999 9816
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from DFS Furniture - Exeter
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Got what we wanted at reasonable price
We knew what we wanted so there was no faffing. Appreciate they have to sell their products but there was no hard sell. If you don’t want them it wasnt a problem.
May 9, 2026
Reply from DFS Furniture - Exeter
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Exeter
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great experience with the staff
May 8, 2026
Reply from DFS Furniture - Exeter
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Ever helpful assistant Marcus
We went into DFS Exeter to look for a sofa. Marcus approached us to see if we required assistance. We said not yet and he left us to browse. When we had decided he came to take our order. He was very helpful, explained everything to do with purchase and guarantee etc and was extremely personable . I would recommend him to anyone wishing to purchase furniture.
May 7, 2026
Reply from DFS Furniture - Exeter
Good afternoon Rita,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Marcus.
Kind regards,
Lia
DFS Customer Support
Matt Jackson staff absolutely lovely…
Matt Jackson staff absolutely lovely ,friendly and a good advisor
Regards
May 7, 2026
Reply from DFS Furniture - Exeter
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Staff were very friendly and helpful…
Staff were very friendly and helpful and gave all the information needed, I would highly recommend DFS.
May 7, 2026
Reply from DFS Furniture - Exeter
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Exeter
Good afternoon Steve,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great Sales Staff at the Exeter Branch…
Great Sales Staff at the Exeter Branch very knowledgeable and helpful above and beyond
May 6, 2026
Reply from DFS Furniture - Exeter
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
Excellent service from Curtis from start to finish.
Np presure sales from the staff giving you a relaxed visit.
Once product was chosen, an exstensive brief was given explaining evrything about the product, and on going services.
Very reassuring, would definately recommend family and friends.
Thankyou👍👍
May 6, 2026
Reply from DFS Furniture - Exeter
Good morning Paul,
It is really appreciated that you took the time out to share your kind words. We are glad to hear Curtis helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
On arrival we were warmly welcomed
On arrival we were warmly welcomed, we knew which sofas we wanted but we were given so much more extra useful information compared to the online services that we hadn’t considered which was fab.
We were offered drinks and had our young daughter and some shops instantly judge but the gentlemen introduced himself to us as well as our daughter, which was reassuring - it’s stressful enough needed to go through things with a little one but it was like our experience was tailored to us and not being put in the category as everyone which was refreshing. We won’t be needing for a while, but if we do need any other furniture we will be heading to DFS again!
May 5, 2026
Reply from DFS Furniture - Exeter
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Fantastic service from Sian Exeter…
Fantastic service from Sian Exeter ,very helpful and very happy to help she went through everything I needed to know very warming and a smile which was lovely
Well done Sian makes a lot of difference
May 5, 2026
Reply from DFS Furniture - Exeter
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Exeter
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
A Comfortable Approach To Buying a Sofa
Nice atmosphere with no pressure to peruse and get a feel for the most suiting sofa for us. Great staff who were very knowledgeable, explaining everything in detail. Big thanks to Sian (hope I got your name right)
May 4, 2026
Reply from DFS Furniture - Exeter
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great experience
Great experience and we had our sofa ordered really quickly! All the staff were really welcoming and helpful
May 4, 2026
Reply from DFS Furniture - Exeter
Good afternoon Jordan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Exeter
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Curtis was amazing!
Curtis was amazing and made everything so faultless and made us feel at ease. He went through everything so thoroughly and had a great sense of humour and a hilarious laugh! Best of all he loves dogs!
May 4, 2026
Reply from DFS Furniture - Exeter
Good afternoon Charlotte,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Cannot thank Curtis enough
Cannot thank Curtis enough. Really genuine sales guy. Not pushy. Happy to do whatever we wanted.
May 4, 2026
Reply from DFS Furniture - Exeter
Good afternoon Megan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We visited the shop not really…
We visited the shop not really expecting to buy anything, but absolutely loved the Iconica range and ended up buying two sofas for our new house. Excellent service, staff extremely friendly and helpful.
April 20, 2026
Reply from DFS Furniture - Exeter
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Customer service was brilliant
Customer service was brilliant! Staff were attentive, knowledgeable and very welcoming.
May 3, 2026
Reply from DFS Furniture - Exeter
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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