Ben introduced himself in a friendly manner, he told us to call him if we needed any help or had any questions, he wasn't pushy which myself and my husband liked. We were left to browse at our leisure... See more
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We were welcomed by Sonia at Farnborough shop and she was an outstanding in making us feel comfortable and confident in our choice and awareness of the process. Really impressed and we enjoyed very... See more
Company replied
We had a great experience thanks to Billy. He introduced himself straight away, made us feel welcome, and then gave us the time and space to browse for our sofa without any pressure. When we needed ad... See more
Company replied
Sonia was fantastic, she made us feel comfortable and relaxed. She listened to our needs and what we wanted and helped us to find exactly what we wanted. Would absolutely recommend DFS Farnborough. Th... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Solartron Road, Unit 1, GU14 7QJ, Farnborough, United Kingdom
- 0333 999 9815
4.9
Excellent
5K reviews
Asks customers to review
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Excellent friendly and informative…
Excellent friendly and informative service. Let’s hope the product lives up to expectations lol.
July 25, 2026
Reply from DFS Furniture - Farnborough
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Ben greeted us with a smile and a…
Ben greeted us with a smile and a cheerful attitude from the moment we arrived. He took the time to find out exactly what we were looking for and had great knowledge of the sofas that suited our style. He was incredibly helpful throughout the whole process and made our experience enjoyable and stress-free.
Thank you, Ben, for all your help!
July 24, 2026
Reply from DFS Furniture - Farnborough
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ben met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
i had an amazing experience with…
i had an amazing experience with ordering my sofa the lady who helped me was polite kind and helpful i would highly recommend again i think her name was Tahlia? but everyone was very lovely and kind thank you so much
July 22, 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
DFS Review
Very friendly staff and knowledgable.Clear information on the procedure and answered all questions.
July 16, 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Farnborough
Hello Mr Lloyd,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Ben from Farnborough branch was very…
Ben from Farnborough branch was very informative. We were made to feel relaxed whilst drinking a nice coffee.
July 20, 2026
Reply from DFS Furniture - Farnborough
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Really great guy Ben is
Really great guy Ben is. Very welcoming when we went in and having a look around. Very patient as well with our questions.
July 20, 2026
Reply from DFS Furniture - Farnborough
Hello Dave,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
The member of staff that assisted me…
The member of staff that assisted me was very helpful and informative I think her name was Sofia. 10/10
July 18, 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Great experience
David was extremely helpful when we visited DFS, he was patient in showing us all the colour options and size variations / designs of various sofa models.
July 19, 2026
Reply from DFS Furniture - Farnborough
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with David.
Kind Regards,
Jordan
DFS Customer Support
Livvy suite
The young man who served me was very attentive and informative. I happily bought all the products he recommended. I feel awful that I forgot his name!
July 19, 2026
Reply from DFS Furniture - Farnborough
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
10/10 staff
10/10 staff! All so friendly! They did everything to meet our needs. We couldn’t be happier with our experience at DFS farnborough.
July 19, 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Farnborough
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Farnborough
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
The lady was very helpful and open…
The lady was very helpful and open about everything explained everything we needed to know
July 17, 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Ben- Farnborough Store
Ben at the Farnborough Store was super accommodating to myself and my partner. He was very approachable, welcomed us into the store. We were set on the Orka sofa and he made the process of buying our first sofa an easy and smooth experience. Dfs should be proud to have a member of staff like him.
Thank you again Ben.
July 16, 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Very good service and helpful staff
July 15, 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Farnborough
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We visited DFS Farnborough
We visited DFS Farnborough, we were welcomed by a a young guy called Bill. We explained what we were looking for and he pointed out where we should look. We thought we had found roughly what we were looking for, so asked Bill for more info on them. However Bill showed us a new sofa that had just been launch 4 days previously and it was exactly what we were looking for. He was polite, funny, knowledgeable on all the items we asked about and very professional customer service at it's best.
July 14, 2026
Reply from DFS Furniture - Farnborough
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
I recently visited your Farnborough…
I recently visited your Farnborough store and was pleasantly surprised by the excellent service I received. The staff were welcoming, knowledgeable, and genuinely eager to help customers.
In particular, I believe the female member of staff who assisted me was named Sylvia. She was professional, friendly, and extremely helpful throughout my visit. Her knowledge and willingness to go the extra mile made for a very positive experience.
Please pass on my thanks and appreciation to Sylvia and the rest of the team for providing such outstanding customer service.
July 14, 2026
Reply from DFS Furniture - Farnborough
Hello,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Good choice of sofas
Good choice of sofas, priced competitively & decent sales service. Throw in interest free credit - easy to do business with.
July 14, 2026
Reply from DFS Furniture - Farnborough
Hello Jeff,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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