We recently purchased a sofa from Dfs in Galway. The overall customer experience was excellent. Katrina Gill the sales person was very helpful. She gave us lots of uninterrupted time to help us choos... See more
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Location
Switch locationOld Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7 Galway, IE
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I had a great experience in dfs Galway store.Catherina was excellent went through everything about the sofa's I purchased from different colour fabrics to the different legs I could choose from and w... See more
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Catriona was so helpful, warm and friendly. She was so patient, she gave us so much time and answered all of our questions. We got great advice and felt really well looked after. The store is immacula... See more
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I visited DFS Galway twice, and both experiences were excellent. Leah’s Customer Service was incredibly helpful and made sure I had all the information I needed before making my decision to go back... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Old Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7, Galway, Ireland
- (091) 767 466
4.9
Excellent
2K reviews
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Sofa buying in Galway
Staff were unobtrusive but were available if we had a question. Our dfs member was Michelle, who was brilliant.
March 19, 2026
Reply from DFS Furniture - Galway
Hi there, it’s great to hear you would recommend us after your recent visit to DFS. We hope you found the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Your customer service is beyond…
Your customer service is beyond excellent.
This made for an exceptionally enjoyable and easy purchasing experience. We will highly recommend you and especially Michelle who pulled out all the stops to help us.
March 18, 2026
Reply from DFS Furniture - Galway
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Galway
Good morning David,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Delighted with the professional service.
I'm a wheelchair user and went to DFS to buy a recliner. I picked out one, then thankfully I met Katrina who suggested a different recliner which turned out to be perfect. Katrina gave time, help and assistance. She helped me compare my options. I would rate her 10 out of 10. Top class service. Fantastic range of furniture. Delighted with my purchase and looking forward to its arrival. Adrian
March 14, 2026
Reply from DFS Furniture - Galway
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Katrina met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Helpful, friendly and knowledgeable staff
Catriona was very helpful and knowledgeable throughout my sofa purchase. She was able to answer all my questions in a helpful and friendly manner. I would definitely shop at DFS again.
March 14, 2026
Reply from DFS Furniture - Galway
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Catriona.
Kind Regards,
Jordan
DFS Customer Support
Lovely experience at DFS Galway
I had a lovely experience at DFS Galway.Gad and the rest of the team were incredibly helpful, kind and really paid attention to what we were looking for. Even though the exact sofa we wanted wasn’t in the showroom, Gad showed us a similar one so we could check the comfort, take accurate measurements and get a real feel for it. He also explained clearly how to care for the leather, which I really appreciated.
I also loved that they offer tea, coffee, and even hot chocolate in the shop thats such a nice touch while you browse.
A helpful tip: check the DFS website first to get an idea of what you like, then visit the store to see similar models in person. Bring your measurements to make finding the perfect sofa much easier.
January 24, 2026
Reply from DFS Furniture - Galway
Good Afternoon,
Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind Regards,
Jordan
DFS Customer Support
Katrina the sales person
Katrina the sales person. Very professional, pleasant to deal with. Very informative about everything.
March 7, 2026
Reply from DFS Furniture - Galway
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Katrina.
Kind Regards,
Jordan
DFS Customer Support
Very helpful sales assistant
Very helpful sales assistant. Guiding me through various various options
March 6, 2026
Reply from DFS Furniture - Galway
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Superb member of staff
Katrina from Galway store was an excellent member of staff. Very knowledgeable and completely friendly and approachable. A credit to DFS.
March 5, 2026
Reply from DFS Furniture - Galway
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Pleasant girl gave all the necessary…
Pleasant girl gave all the necessary information and allowed us to try out the couch and take my time with the decision to purchase it
March 12, 2026
Reply from DFS Furniture - Galway
Good afternoon Marian,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Had a great experience in DFS in…
Had a great experience in DFS in Galway, staff were extremely helpful.
March 11, 2026
Reply from DFS Furniture - Galway
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Galway
Good afternoon Claire,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Galway
Good morning Kay,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
The service was exceptional nothing was…
The service was exceptional nothing was too much checking the rugs, pillows or an additional chair and advising of colour!! 10/10 for customer service
March 9, 2026
Reply from DFS Furniture - Galway
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Galway
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Galway
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
I am so impressed with dfs in Galway I…
I am so impressed with dfs in Galway I had a wonderful salesman Jared ( I hope I got. His name right) what a lovely gentleman very easy to communicate with and a big smile not something you come across anywhere he was so professional explaining everything in great detail he is a fantastic asset to dfs .
February 28, 2026
Reply from DFS Furniture - Galway
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Buying a sofa
I went to see what kind if sofa i would get with a cirner one in mind.
The staff were very good at showing and demonstrating the different ones available.i made 3 visits to review and startedcruling outcwhat i didnt want and narriwed it down to 2 and in the 4th visit made the pirchase.
I would not have done this onlyvfor the lovely staff .
Michelle was great sat with me andcwent over all the details with me.
She gave me time without rushing me and made sure i had properly de ided what i wanted.
I give her 10 out of 10 for efficiency and overall.
Jaden was also very good .i had met him on the 1st 2 days.
Definitely very happy with the?service
March 4, 2026
Reply from DFS Furniture - Galway
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Michelle met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Vanessa
DFS Customer Support
New sofa
We had a few visits to the store to decide on a new sofa.
Ben was really helped us to reach our decision.
February 25, 2026
Reply from DFS Furniture - Galway
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Ben was superb
Ben went through all the options available in a pleasant manner and gave us (myself and my wife) time alone to consider our purchase. Never fealt pressure of the typical sales man. Very polite and knowlegeble
March 4, 2026
Reply from DFS Furniture - Galway
Good morning Colin,
Thanks for your lovely feedback, we’re glad to hear Ben met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
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