My experience was amazing, the man that served us was very whitty and funny and made the experience that much better, he spoke though all of the gadget features of the couch and showed us how to w... See more
Company replied
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See what reviewers are saying
My visit to the Tollcross store was fantastic. I spoke with Nikki who was extremely helpful and professional. She provided an amazing service from start to finish. Her knowledge of the products and fa... See more
Company replied
Nikki in Tollcross Branch was amazing. Nothing was too much bother. She explained everything in relation to suite and pre sales and post sale service after looking for a new suite for months the final... See more
Company replied
We first entered the DFS in London Rd, and was greeted by a colleague, Deeps (was also the name on his device) he was extremely chatty and make sure he understood what we were looking for. After some... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
London Road, Furniture Park, G32 8NS, Glasgow, United Kingdom
- 0333 999 9812
4.9
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very friendly helpful service from Jamie
July 14, 2026
Reply from DFS Furniture - Glasgow
Hello Cheryl,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Happy with the service Deps is a…
Happy with the service Deps is a gentleman and spent allot of time and effort with me helping me choose my sweet.
July 14, 2026
Reply from DFS Furniture - Glasgow
Hello Luigi,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
It was a great experience,we met a…
It was a great experience,we met a gentleman in the shop, his name is Stuart. He was very good spirits. So friendly and well professional. He explained everything and make us easy and confident for purchasing for the whole furniture for our exiting new house. Stuart helps us in a very friendly manner to make us select every items. It was a great day to met Stuart in that shop and we had a great day. Thank you.
July 14, 2026
Reply from DFS Furniture - Glasgow
Hello Lidiya,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
I wasn't pounced around by the sellers…
I wasn't pounced around by the sellers or forced into buying anything I wasn't ready for I was aloud to walk in and have a good look around before I waved over a member of staff
July 14, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Five Star Experience
Fantastic experience at DFS London Road. Nikki’s product knowledge was exceptional and she was so helpful in us choosing our final choices. An absolute master class in customer service. Thank you.
July 12, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Deeps made us very welcome
Deeps made us very welcome, he was very knowledgeable about the sofa we were interested in didn't put us under any pressure to buy
July 13, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
He was very professional.
He was very professional. Helpful and spoke to us with respect .
July 13, 2026
Reply from DFS Furniture - Glasgow
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Great customer experience
Great customer experience, staff were friendly and informative. Their advice on our specific situation and most cost effective options was fantastic. Really excited to get our new sofa!
July 13, 2026
Reply from DFS Furniture - Glasgow
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
I was able to view the item and the…
I was able to view the item and the staff were there to assist and answer my questions
July 13, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Angela was fantastic help and provided…
Angela was fantastic help and provided great customer service.
July 12, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Positive experience
Stuart was friendly and engaging but not intrusive left is to look around but was on hand to answer any questions we had.
July 12, 2026
Reply from DFS Furniture - Glasgow
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The shopping experience was great from…
The shopping experience was great from start to finish. Bronwyn came to us quickly after we rented and was extremely helpful. When it came to purchasing our dog and chair she was very informative and professional.
July 12, 2026
Reply from DFS Furniture - Glasgow
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Very nice sales team and pleasant to…
Very nice sales team and pleasant to deal with. Jamie who I dealt with was professional and very knowledgable.
July 12, 2026
Reply from DFS Furniture - Glasgow
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
First time sofa buyer. Props to Jamie!
My partner and I were buying our first sofa. Jamie was extremely helpful and let us know about the 4 year payment plans and helped us decide on the best couch for us.
He was very knowledgeable about the products and made sure we understand everything. Absolute asset to the team.
July 4, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great customer service...really helpful…
Great customer service...really helpful thank's to Dolly..
July 12, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
I had a great experience at DFS thanks…
I had a great experience at DFS thanks to one of the staff members. He was very friendly, patient, and professional from start to finish. He took the time to understand what I was looking for, gave helpful advice without being pushy, and made the whole process smooth and stress-free.
His customer service was excellent, and you can tell he really cares about helping customers find the right choice. I would definitely recommend DFS.
Thsnks for the coffè as well☺️
July 11, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
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