I had a great experience at DFs. I went in with my measurements, got exactly what I was looking for, and within a short time I had purchased my new couch. I can’t wait for it to arrive! The staff w... See more
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We had a couple of what we thought were awkward questions to ask as we needed a specific shape and size of sofa. We approached Scott who was absolutely fantastic. He sorted out our queries with ease,... See more
Company replied
Lee was brilliant from start to finish. He was friendly, genuine, and very knowledgeable, taking the time to explain everything clearly without any pressure. We had some great conversations, and his h... See more
Company replied
The store assistant introduced himself early on and told us to give him a shout if we needed any help. Which we did and he duly assisted. Best of all he hadn’t stalked us around the shop constantly li... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
London Road, Furniture Park, G32 8NS, Glasgow, United Kingdom
- 0333 999 9812
4.9
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Pleasant and helpful staff.
Honest, friendly and helpful staff, not pushy or leading.
August 3, 2026
5 star service
Yvonne and madeleine were fantastic. Both of them are a credit to the company. Their service was 1st class. Lovely ladies
August 2, 2026
I had a great experience at DFs
I had a great experience at DFs. I went in with my measurements, got exactly what I was looking for, and within a short time I had purchased my new couch. I can’t wait for it to arrive!
The staff were friendly, knowledgeable, and very helpful from start to finish, making the whole process easy and stress-free. I’d definitely recommend shopping here.
August 2, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Jamie gave us great personal service…
Jamie gave us great personal service from the moment we arrived .
Very happy with his attention to details
August 3, 2026
Reply from DFS Furniture - Glasgow
Good Afternoon,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Jamie.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
I found it so easy to choose a suite…
I found it so easy to choose a suite and easy to apply for
August 3, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Staff helpful with choice and…
Staff helpful with choice and materials!
Patient with me while I took measurements!
I visited store on the 01/08 and 02/08 and both members of staff were friendly and helpful
August 1, 2026
Reply from DFS Furniture - Glasgow
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Gurdeep Singh was fantastic
Gurdeep Singh was fantastic. Thoroughly professional, friendly and knowledgeable. Just an excellent experience due to his open and warm personality. Great sofa as well.
August 2, 2026
Reply from DFS Furniture - Glasgow
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Great experience start to finish
Great experience start to finish, really lovely staff, very knowledgable. Great service.
August 2, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Scott was very helpful and…
Scott was very helpful and knowledgeable about the different ranges of suites,pointed out a material suite could also be made in leather,didn’t feel pressured in anyway whatsoever
August 2, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Store staff were excellent.
August 1, 2026
Reply from DFS Furniture - Glasgow
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very helpful and let us look around before making our final choice
Maddison was very helpful talked us through certain sofas we told her what we where after and she got it right away great customer service from her and very helpful.
August 1, 2026
Reply from DFS Furniture - Glasgow
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Maddison.
Kind Regards,
Jordan
DFS Customer Support
Have never had bad service in DFS
Have never had bad service in DFS. Staff are always friendly and helpful.
August 1, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Ryan was great he listened to our needs…
Ryan was great he listened to our needs and helped get there. He was very helpful
July 31, 2026
Reply from DFS Furniture - Glasgow
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Glasgow
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Glasgow
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
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