My visit to the Tollcross store was fantastic. I spoke with Nikki who was extremely helpful and professional. She provided an amazing service from start to finish. Her knowledge of the products and fa... See more
Company replied
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Nikki in Tollcross Branch was amazing. Nothing was too much bother. She explained everything in relation to suite and pre sales and post sale service after looking for a new suite for months the final... See more
Company replied
Member of staff Nikki couldn't of been more helpful. Told her what we were looking for and showed us around explaining about beds and mattresses. Purchased a bed and mattress and paperwork done within... See more
Company replied
Very happy with the service I was given. Was greeted at door by Jamie who was very professional and made me feel at home and gave great advice. Great customer experience all round. I would definitely... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
London Road, Furniture Park, G32 8NS, Glasgow, United Kingdom
- 0333 999 9812
4.9
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great experience start to finish
Great experience start to finish, really lovely staff, very knowledgable. Great service.
August 2, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Scott was very helpful and…
Scott was very helpful and knowledgeable about the different ranges of suites,pointed out a material suite could also be made in leather,didn’t feel pressured in anyway whatsoever
August 2, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Store staff were excellent.
August 1, 2026
Reply from DFS Furniture - Glasgow
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very helpful and let us look around before making our final choice
Maddison was very helpful talked us through certain sofas we told her what we where after and she got it right away great customer service from her and very helpful.
August 1, 2026
Reply from DFS Furniture - Glasgow
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Maddison.
Kind Regards,
Jordan
DFS Customer Support
Have never had bad service in DFS
Have never had bad service in DFS. Staff are always friendly and helpful.
August 1, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Ryan was great he listened to our needs…
Ryan was great he listened to our needs and helped get there. He was very helpful
July 31, 2026
Reply from DFS Furniture - Glasgow
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Glasgow
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Glasgow
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Deeps was excellent really went out his…
Deeps was excellent really went out his way to make sure we were finding the sofa that best met our needs and house.
Top marks from us
August 1, 2026
Reply from DFS Furniture - Glasgow
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Deeps.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Glasgow
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Ryan was helpful in explaining options…
Ryan was helpful in explaining options and did not do a hard sell.
August 1, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Helpful without the stalking! 😄
The store assistant introduced himself early on and told us to give him a shout if we needed any help. Which we did and he duly assisted. Best of all he hadn’t stalked us around the shop constantly like they had in the previous store we had been in.
July 31, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Was met by Jamie
Was met by Jamie, who didn’t pressurise us in any way, very knowledgeable and easy to deal with. Went through all options with us for the sofa combination we bought.
July 31, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
He was very knowledgeable and…
He was very knowledgeable and professional and was a really nice person
July 31, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Jamie was fantastic telling us all…
Jamie was fantastic telling us all about the sofas we were interested in
July 30, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Excellent service all round!
July 30, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Jamie was very helpful
Jamie was very helpful. Provided relevant information and gave us time to consider the best options.
July 30, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for sharing your kind feedback with us.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Glasgow
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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